Positive
Comfortable location, pleasant office. The desire to solve and solve the client's problems.
Minuses
No
The problem and its further solution.
I signed up for TO-0 and previously clarified whether there are original fabric carpets in the salon. The manager confirmed by phone, said yes, there is, we will reserve, and when you do THAT, you will pick it up. All this was accompanied by calls and clarifications on availability. Well, they assured me, OK.
Arrived on the appointed day, did THAT. And just asked for an invoice to pay for the mats, it turned out that there were no mats, they magically ran out of reserve, and they were sold.
And attention, I quote the manager: "Let's go with you to the zap department. parts, you and the manager will order new ones there." I don't want to offend anyone, but this is not a service, and certainly not a premium one. These unfortunate carpets cost the most TO-0 in total. Someone will say that you are attached to these carpets, buy them somewhere else, maybe even cheaper. I will say no, I want a normal service from and to.
A few days later, as far as I understood, the client manager called me back, we settled the problem with her, the carpets were available and even surprised with a pleasant discount. I will definitely continue to be serviced at this tech center.
I was in the salon on Sunday, there were few visitors, but also managers, so I had to wait, but there is where to spend time: a children's corner, coffee / tea machines to inspect. The manager who worked with me is called Mikhail, thank you unequivocally, very responsive and tactful, kind, told me everything/he showed me the answers to all the questions without guile and cunning, unlike, for example, the jili center on Mayakovsky (where the guys work exactly on the principle of business "in Belarusian" - you already owe me for talking to you). As for the cars, cherry with the best finish, you need to go to both centers and compare, all cars, like all Chinese, are candy in a beautiful wrapper, but what's inside under the wrapper is an open question. If the price is dropped by 15%, then it will be top
Very pleasant staff, experts told everything about the car that interested them and even more, I wanted to buy a car from them. Well done!
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Show business's response
IZ
Level 17 Local Expert
September 28
a chic salon, everything is on the level. premium service, excellent staff. it is convenient to expect a car. buying a car is basically designed as an event - beautiful, pleasant.
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Наталья Леонова
Level 5 Local Expert
August 22
If you are currently looking for a new car, I strongly recommend that you pay attention and contact Atlant-M on Dombrovskaya!
You will be especially lucky if Konakh Ilya will deal with you and your new car - clarity, efficiency, ability to negotiate, patience and an individual approach will be provided to you.
My purchase of the EXEED RX lasted two months) And believe me, during this time I was able to appreciate Ilya's professional approach and, in general, the work of the entire team of this car dealership, I was really surprised by the consistency of all processes at each stage, although I had already had experience buying a car in another salon, but everything is thought out to the smallest detail.
I am happy with long-term cooperation and my new car from the first day until now!
I applied here for car repair. Only positive impressions. Very polite and friendly masters. I will definitely contact you in the future and boldly recommend it!
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2
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Виктория К.
Level 2 Local Expert
March 5
The sales manager is Ilya Konakh. I would like to express my deep gratitude to him for his customer orientation, individual approach, close attention and full understanding of me as a client. The whole process of buying a car was very comfortable and enjoyable thanks to him. He took into account all my wishes and always met me halfway. And I am a very demanding client, but he did it as well as possible)) I think that such a professional should be rewarded with an award for a great job, because among all the managers I have ever dealt with, Ilya is the most top professional.🔥