I have been studying Spanish for a year at the university, for practice and to gain new knowledge from a native speaker, I went to Expanish for two months. My flight was exactly one day with 3 transfers in different countries, upon arrival I was met by a nice driver and taken to the address he was told. During the trip with him, it turned out that the address was wrong, neither I nor I, it turns out the school gave the WRONG address. The driver made a couple of calls and it turned out that the address should be different) he brought me to the place, dropped me off, and I was shocked by what was happening, to put it mildly. They wrote to me in a letter that my "family" would have a four-storey house... as a result, the house turned out to have two floors. I was met by a very nice woman at first glance. She took me to my room in the BASEMENT, where the window is under the ceiling, the air conditioner does not work, it smells damp, stuffy. Then I went into my "own" bathroom, which was allocated to me by the hostess of the house, and I just couldn't hold back my tears, there was terrible unsanitary conditions everywhere, terrible mold, dirt and so on, I didn't even need to be there. I began to have a strong tantrum, because in Russia I am used to living in comfort. The most interesting thing is that we paid extra for the accommodation, and I had a "comfort" tariff.. and in fact... I immediately started calling my mom and my agent, who was sending me to Spain, they were shocked, to put it mildly. The agent immediately wrote to the school, because there was only such a connection with THIS school, they said that it was possible to change the accommodation, but not at the moment, because I arrived on a weekend evening. Later, I went upstairs from the BASEMENT to the hostess to talk to her and maybe she has other rooms. To this she replied to me: do you have the best room, I don't see any unsanitary conditions! I cried for a few more hours in MY CLEAN ROOM and went to the nearest shop to get a snack, because I hadn't eaten anything for about a day. Upon arrival, the hostess cooked dinner, everything was delicious, but for an amateur. They also promised that there would be an opportunity to speak in the kitchen herself, but in fact, the hostess was very surprised by this information. The next day, I went to school early in the morning. I walked to the subway for 20 minutes through some mountains ... although they promised that everything would be within walking distance. Upon arrival at school and after the conversation, they all spread their hands and inspired me that SUCH housing is normal, and they all live like this, I showed them all the pictures, but nothing. (I knew perfectly well that because of the climate they had fungus in the bathroom and all that, but so that the mold hung down). They offered me a refund and to rent a house myself, because they can't offer anything better. We agreed on this one. But it was very difficult to find a place in Barcelona for a long time right now, so I had to live for a couple more days in that CLEAN house, WITHOUT INFECTION. A couple of days passed, I found a place and moved, at that time the school calculated the amount that would be refunded to me, and for some reason they decided to withhold 720€ allegedly for what they paid the hostess of the house for two weeks of my arrival, in rubles, if anything, 72,000₽ and this is the two-month salary of an average statistical person. This has not been mentioned anywhere before. Next, I had to live in Barcelona for two months in THEIR housing, but due to the fact that it was just terrible, and I lived in my own, I had to tame the exchange rate to 1 month, because the housing came out at another 3.500€, multiply by 100 and rubles will turn out. As a result, my course of study was shortened, and the most interesting thing is that when I finished all my classes, I did not get anything new, because in all classes I went through the material that I already knew. After the first lesson, I said that I knew all this, but they replied that these were introductory lessons to fit into the program, but unfortunately, they quickly ended along with the main ones!!! For a moment, they were testing before I arrived. As a result, I didn't learn anything new)) By the way, I was not the only one with the problem of housing and terrible conditions)) I have heard many times how girls who drove like me approach the reception desk, and they have similar problems, for example, one of the cleaners in the dorm went into the room off schedule and TOUCHED her things, another has mold everywhere, another has noisy neighbors or a stink everywhere and this only a little that I heard... to all those who came up and complained or asked to be relocated, they could not help in any way and said the same thing to me. In addition to studying, I had a special marketing program at school, I was assigned a girl who is engaged in social networks at school, and had to help her make content. As a result, we always COORDINATED everything, DISCUSSED everything, and I had to make a plan for posts /stories on Instagram during her vacation and make all the content. I did everything, she liked everything, I spent my time, MONEY, and sometimes nerves on this one. My "boss" said she would post everything while she was on vacation and she REALLY likes everything. But no one posted anything, no one responds to my messages, no matter where I write... and to my agent, too. Why I did all this is unclear. Why she spent the money is unclear. Whether I have learned something new, no. There is only one conclusion, I just went to Barcelona for a vacation "only" for 1,000,000₽ or 10,000€. It's just a shame for my mom's time, nerves and MONEY, but in response they can't even answer my letters.