We would like to express our gratitude to agent Elena Bulavskaya and Alena Karpovich for their invaluable help in buying a house!
It was a very complicated chain. All issues were resolved very professionally. We were always in touch, explained everything, accompanied throughout the stage. Very pleasant and comfortable communication. Thank you, Elena, for being with us and everything worked out!!!)))
We wish the Expert agency further success and prosperity!
We definitely recommend it!
We bought an apartment, and the Expert agency was engaged in the sale, everything went well. Agent Dmitry and realtor Ekaterina promptly resolved all issues, helped, advised and encouraged at all stages of the transaction, and did not impose any additional services. I liked this approach)) I wish the guys success and prosperity, more deals and great customers. I will recommend it!
I express my great indignation to the agent of the Expert agency Olga Rubezh. We want to buy an apartment, we are interested in one option, and unfortunately the agent Olga Rubezh is engaged in the sale of this apartment. We got through, we wanted to coordinate the day of viewing the apartment, at the time of the call, the agent did not know when he would receive the keys and promised to call back when the information was known, asked for the name, kept the contact. Unfortunately, Olga has nothing to stay in her head, a day has passed, no one has called back. I understand, maybe I've been running around, there are a lot of clients, you won't remember all of them. I call myself, I probably get through 6 times, she addressed me by name, i.e. she wrote down the phone, it already turns out she received the keys and started showing the apartment, we agreed to see the apartment on Friday, called on Wednesday. The agent has his own peculiarity, likes to hang up at the end of a conversation, kind of leave me alone. Friday came, I called beforehand to find out if the meeting would take place or not, of course I did not get through the first time, it turns out that on Thursday the person agreed to buy an apartment and wants to make a deposit, she forgot about our viewing a long time ago, remembered only during the conversation. What was the problem with calling back and telling them that they had found a buyer. An irresponsible person, apparently unable to cope with a large amount of information, incompetent. I do not advise contacting this agent, she does not know how to treat clients with respect. Avoid Olga Rubezh.
Based on my own bitter experience, I strongly do not recommend cooperating with this agency in any way in the sale of real estate. And generally stay away from them. There is an overwhelming majority of real estate agencies in the city that do their job responsibly and conscientiously (unlike an "expert"). Bitterness, disappointment, and the realization that you've been scammed are all that's left after working with them. I strongly do not recommend it.
Convenient Parking (dial the number at the barrier, they will let you through), a spacious office, and most importantly, attentive to details, hardworking employees. This is not the first deal. As always, on top!..
I highly recommend Olga Trot, a specialist of this agency!!! An amazing realtor. We tried to sell our apartment on our own for a month, without a single appeal. As soon as Olga got down to business, the screenings began immediately. I am very grateful for the courtesy of the specialist, the ability to negotiate with people. Viewing of our apartment has always been at a convenient time for us, including profitable days! Olga was able to complete our deal on time, found a buyer for us in two weeks, and we did not lose the counter option. The cost of the apartment did not have to be reduced, although it was higher than the market price. Olga found a common language with all the participants in the transaction and was always in touch, comforted and helped in all matters. We highly recommend our realtor and expert agency for the sale/purchase of real estate.
It 's creepy!!! I was interested in the real estate object as a potential buyer…At some points, the agent did not tell the truth or hushed up about all the risks of the proposed transaction (hushed up objective information, assuring that everything was fine) about the object, not caring how much that you would have problems. I had to find out the whole "background" myself!
Good afternoon. I do not advise this agency, not only do they conclude additional agreements to assist in renting out residential premises, while taking a fee for it, so they still manage to take money for providing phones to apartment owners. In particular, Agent Anna offered an apartment to two young girls at 9 Kulibina Street, and when the girls liked the apartment, she said that they should pay 400 rubles for providing the hostess's phone number. Having told this information to the agency's management, the latter did not react in any way and showed indifference to the attempt to seize money by their agent.
I wanted to see the apartment, agent Elena Mikhailovna called there, talked rudely, there was no time to explain to her how and what, I tried to write to her in kufara to find out the information because a small child, but again there is no answer. During the conversation, it is clear that the agent is not interested in selling the apartment, there is some kind of aggression and arrogance in the tone. If I'm going to buy this property, I would like another agent to make the transaction, more calm and respectful to me. After all, this is not a pie to buy in a store!!!! I think such agents spoil the reputation of the company as a whole and completely discourage a person from buying real estate. I would like the management to pay attention to such employees and explain in a little more detail how to talk to people.
I was selling and buying an apartment at the same time. Based on the experience of working with other agencies, the Expert has the most customer-oriented approach in pricing insurance and agency services (unlike the rigid position of the same Capital). The result of the cooperation is positive, the deal has been completed. Special thanks to Elena Bulavskaya, a realtor. I recommend.
Today, my deal was finally completed in full. I don't even know how to express my admiration for the work of realtor Yulia Tereshko. During the cooperation, she became a real family person to me. If it wasn't for her, we wouldn't have passed this thorny path!!!! This is not only a competent and competent specialist, but also a wonderful person. The agency itself is very conveniently located, in the center, near the metro, parking behind the barrier is free. A very solid young director, a serious approach to conducting transactions, they invite a bank employee, everything is clear, serious, responsible, timely, documents are executed qualitatively without errors.
Dear Yulechka, we wish you and your colleagues prosperity, prosperity, expansion and so on, we will advise you all!!!!
The highest professionalism and decency. I recommend. Unfortunately, due to the difficulties of international translation on my part, the transaction did not go through, the deposit was returned.
A good experienced agency that has existed for a long time, gained experience by trial and error, won high-profile cases with dishonest sellers in the courts (publications on Onliner) and now provides high-quality services. Everything went well and smoothly. Manager Ekaterina coped perfectly. Therefore, it is better to choose agencies that have existed for a long time like this, then you will definitely get to experienced professionals. I will recommend Ekaterina to all my friends.
I rarely write reviews at all-but in this case I just can't help myself! Agent Svetlana Eduardovna-showed unprofessionalism and a bad attitude towards clients for an incomplete minute of conversation! She is currently selling an apartment on Volokha 49...I called her, asked when I could drive up to see, then the dialogue:
Agent-I'm showing her right now
I-I have to drive for an hour and a half, can you wait?
Agent-Am I supposed to be waiting for you at the door?! Who was the taxi invented for?!
I - I don't have money for a taxi!
Agent- Is there anything to buy an apartment for, but no money for a taxi? I don't owe anyone anything!
So for an incomplete minute of conversation, your employee simply discouraged the desire to work not only with this office (although the reviews are normal), but also with realtors in general! After all, this is primarily in her interests: at any time of the day, in any weather, for any number of people to show the object! And with such a Soviet mentality like "Burn it with fire, but I have lunch!" you won't get far! I ask the management of the office to talk tough with her and teach her how to handle clients!!!
We were very satisfied with the agency. We sold our apartment in a day (thanks a lot to agent Natalia) and just as quickly picked up the purchase option. Everything is very well coordinated, our apartment issue was resolved in a couple of days, hooray!!!
"A strong team!" Especially when you read what determines the pricing of apartments for sale! "The cost is due to the selected option in return." ! ! ! This is for apartment 32.5 in 1958.p. -53000$. And if I like the apartment for $ 95,000, will you help, Svetlana, sell mine- 35 sq. m. for this price?
Friendly staff, taking into account the wishes of the client, experienced, competent and professional specialists, adequate prices that comply with the law
Just a really great real estate agency, I can recommend realtor Katerina Romanovskaya, really a person in her place, we were very satisfied with her work!