Type of tours:student, tours for seniors, children, individual, shop, guided, bus, all types of tours, holiday tours, school, recreational, wedding, youth, corporate holiday, business tours, boating, gastronomic
Kinds of cars:passenger cars, limousine, minibuses, buses
Cooperation with tour operators:Biblio Globus, Express Tour, West Travel, Amigo-Tours, VEDI Tour Group
Awful. There is no organization and no respect for people. Firstly, questions and messages are answered
for a long time- for days (I booked in advance!!!! I asked them to clarify if there would be such a thing that at the last moment I would have to look for another travel agent - they confirmed the relevance of the reservation). Secondly, they just ruined my vacation. They knew that I had only been in Prague for 2 days and wanted to visit another remote attraction.By asking in advance which day is more convenient for them (since they were offered 2 days to choose from) I booked a trip and bought tickets to another attraction the next day with peace of mind. At 12 o'clock in the morning!!!!! They just wrote to me that someone there refused to travel, so we won't take you. As a result, I didn't sleep half the night because I was waiting for an answer from them. And then I was looking for another travel agent. The question is, why was I canceled? Am I a redhead? They did not want to solve the issue in any way (look for a place, negotiate) a huge joint on their part. Which they didn't even apologize for.!!!! Do not contact this organization
Hello everyone I decided to write about my "unforgettable" experience with this lamb and perhaps warn people against such situations. I have booked a tour to Strasbourg for myself and a friend on 13.12.2024 with departure at 23:50 from Prague. After booking, I received confirmation and details of the meeting by email. But as soon as we arrived at the specified address, there was no one there. No one answered calls, messages or any means of communication, they just dropped calls and turned on the "snowflake mode"😄 Therefore, I strongly advise against using the services of these people if you do not want to stand in the cold for an hour at night waiting for a miracle. They didn't lie here - the impression is unforgettable😄 I have not seen such a punitive attitude anywhere, even though I have been traveling for a very long time. I attach a photo of communication with these comrades so that they know, as they say, the heroes in person😄