We bought an iron in the store (by the way, when we bought it, we did not find its original packaging, when we brought it home and started trying to iron it, it turned out that the water chamber was leaking. Therefore, I ironed with a small amount of water), during the warranty period it stopped working. They brought it to the store, everything was arranged, they promised to call back within two days. They didn't call back. We stopped by the store again on the fifth day - it turned out that the service manager was not in place, they promised that as soon as he appeared, he would immediately call back. 7 more days have passed - silence.