I contacted the manager by phone on 09/17/21.to find front shock absorbers for my Toyota Avensis Verso.I found the original ones in excellent condition and ordered them.They brought it on 09/18/21. I looked at the house and took it away.when I installed them at a hundred having spent 160 rubles for installation and began to make a collapse, it turned out that the right one, as they explained to me, was curved and most likely from a broken car.When I called the manager, I said take it back and the fact that you spent money on the installation doesn't bother him much because the spare part is used.and it doesn't bother him (it says on the website that all z.ch.are checked) as a result, I bought new shock absorbers, put it back, paid the money and took it to the founders street (how aries That's how they'll bring you home.how to pass it, so take it yourself to hell on the cakes) the guys from the OTC checked everything on the spot (they say so it's visually visible that the curve)they issued it quickly and took the money.another nuance, as explained by the manager, is that you can come to take it, but there may not be money there :))) I was lucky.so think about whether to contact this company.
I ordered shock absorbers for Opel Frontera, one price was indicated on the website, and upon arrival it turned out to be another. I was very surprised. Therefore, I called the manager and explained the situation, the issue was resolved quickly, and they also made a discount on the old price. Thanks to the company's managers for their good work and customer focus
I ordered the part and checked if there were any defects. The website does not indicate what is wrong with the defect, the manager did not warn about the defect. In fact, a defective part arrived.. The manager says it's not my fault, it's the storekeepers. send it back, we will refund the money, and WE WILL TRY to return it for delivery. Time and money have been lost.
25K19DE02 Bought an ignition coil for the Founders 35, through the bumper buy website. On the phone, polite staff come there, the bumpkins are not happy with life with a wolfish look, they ask what you need, because you distract them from watching the movie, they will take out a detail that differs from reality in the photo in the photo of 4 wires (it was needed for the sake of wires) but in reality, 3 to which the offended life workers rudely answer that the coil is for sale and not the wires and the price needs to be checked on their website because it is on the bumper. Buy the wrong prices
I ordered a hood. They were brought late, they were not warned about the delay, the hood with a broken geometry, with damage not specified in the description. Avoid it
I buy here all the time, and I like everything! The managers are very polite, they will advise you on any issue. So far, it is the best company of all in the RB market. Prosperity to you!
I ordered a box for pajero. I arrived with a punctured pallet with a broken filter, with cut-off dips. The staff ignored all my requests. It is not necessary to order in this office
The problem with refunds!
I ordered a bumper from them, the seller brought it, to my comments, he said that it would be possible to return it if anything. The bumper didn't fit. I came to return, but the BU body parts are not exchangeable. By the way, the seller gave me a leaflet with this information AFTER payment along with the receipt.
The best car assembly in the city! professionals work. Spare parts for the car are in excellent condition, you can pick them up where it is convenient or they will give you a ride if necessary. The payment is transparent with a check and all the cases. You will be satisfied!
F-Cars are rare scammers. I made an order online on their website (with payment), no one called back for 2 days!!! I called myself, they said they didn't know anything about my order and asked me to call another specialist, gave him his number. The specialist said that they could not find a spare part in F-Auto and if they did not find it, they would refund the money. No one from F-Auto called back for a week. I called them myself - the same story, they can't find it, "we'll call you back in half an hour.".. There was more than one call for another week, he called himself - the same story :))) I asked this time how long to call back, they asked in half an hour. I call the F-Car in half an hour to a specialist - no one picks up the phone. I call the call center, the operator "I don't know anything", "I will give your number to a specialist, they will call you back right now.".. No one called back. More than one employee did not even have thoughts about admitting a mistake and apologizing.F-Auto is a terrible service, I do not recommend it to anyone!
There is a good team and high-quality goods here. I don't know about the pricing. But the quality is 10 out of 10. 4 stars only because they did not hire....
I have known F-CARS for a couple of years, they have helped me personally and my friends more than once. Very smart guys. They work conscientiously and do not set goals to "snatch from every client." It's a pleasure to do business! There are no questions at all about the quality of spare parts. The best in Belarus.