Must receive the parcel from iHerb. Tracking the parcel, I see that it has already arrived in Tashkent on September 5, 2024. However, she has already been held there for 25 days without being delivered to her destination in Samarkand. What kind of attitude is this towards customers???
A very convenient and clear parcel delivery service. The work is well coordinated. The staff is polite. Get to the place where you are. However, sometimes there are small delays. This is the only drawback. As it is, everything is fine. And the price is not as expensive as in other delivery services. I'd put five on it. I received it 2 days late. Therefore 4
I sent documents to Israel, the cost of sending is 2 times less (682,000 soums, dhl and ups- 1,500,000 soums) than other express mail, and the terms and conditions themselves are the same. The operator suggested when it would be sent and indicated when the package would arrive. In general, the guys work very fast. They must issue a fiscal receipt, without a reminder. You can order a courier, who will arrive within the same day. I went myself, because the operator suggested that they would send it through the courier 1 day later than they would personally bring it.
Terrible service , they require a passport number and series , and the request is not through the OFFICIAL mail where they could somehow be identified , but simply call from the left number , if they refuse , they specifically begin to create problems in the form of customs clearance and a mandatory trip to the office .
If possible, it is better to use DHL , and bypass FEDEX.
this problem is well known to managers and they do not do anything and do not consider it necessary to do something, guys , you can't work like this right now , you 'll just die .
Since ordering the service through this service, I only hear - "YOU must." "You must provide the passport number and series" - and we were taught over the phone never to transfer our confidential data to unknown people. "You have to come to our office" - and I paid not a small amount for delivery to the door, why should I go. And what should the Fedex service do? This is a secret that no one knows.
It is impossible to drive through an apartment building or a detour, but it is so narrow and there is no asphalt, the extreme one is to receive the parcel.
The service is terrible. Couriers do not know where the parcel is located. I have to call and find out myself. Dear heads of this institution. Review the delivery organization.