Good time of day. A few weeks ago, upon arrival in Makeyevka, I purchased the number of this connection. I came to get a consultation and decided to top up (or put it on the balance) I still did not understand your whole system, I went to the cashier, there I was completely confused either by the balance, or by some kind of replenishment, one thing is clear that I always replenish) Seeing this whole picture and seeing that I am not local, one of the telecom operators, having not understood the situation, brought down on me not quite adequate the reaction in a haughty tone...I came to you for help, but I got a portion of rudeness. She said in her heart that when a normal Russian connection would appear, the response of the operator-head was "never." Well, what is it?- this is some kind of darkness, not a phoenix.

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Лариса В.

Level 2 Local Expert

Good evening. It's a disgrace... Office work is completely unimportant. Employees, along with the supervisor, follow each other, despite the fact that there is a queue... I had to stand for more than two hours, and as a result, the end of the working day. People are treated like cattle. You can arrange a consultation on filling out documents in the waiting room (by the same supervisor), and the specialist would only check the data. Shame on such specialists.

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A.A.

Level 8 Local Expert

This is the BOTTOM, the only thing worse than this connection is the lack of communication, although with phoenix, this is also practiced very often. All their modernization, new towers, etc. this ... nothing is changing for the better. We are waiting for a normal Russian operator to enter, and Phoenix to go into the furnace with such improvements for the worse and higher tariffs...

See original · Русский

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33 reviews