Good time of day. A few weeks ago, upon arrival in Makeyevka, I purchased the number of this connection. I came to get a consultation and decided to top up (or put it on the balance) I still did not understand your whole system, I went to the cashier, there I was completely confused either by the balance, or by some kind of replenishment, one thing is clear that I always replenish) Seeing this whole picture and seeing that I am not local, one of the telecom operators, having not understood the situation, brought down on me not quite adequate
the reaction in a haughty tone...I came to you for help, but I got a portion of rudeness. She said in her heart that when a normal Russian connection would appear, the response of the operator-head was "never." Well, what is it?- this is some kind of darkness, not a phoenix.
I wanted to make a SIM card. There was a queue from early morning to evening and did not deserve it. On the second day, I came before the opening, in order to somehow make it, I stood in line for several hours, and at the end it turned out that I needed an INN, although it was not written anywhere about it. And as soon as the document was brought, they began to close for a break. My worst experience was when it was impossible to get a SIM card in the mail and I had to spend two days on it.
To be honest, the place itself did not inspire me with confidence. I came here to restore the PIN code from the card, I stood in line for about 2 hours. One thing pleased me was that my problem was solved quickly. Fortunately, there is also the Internet, which brightened up the time spent waiting. The only drawbacks are the time in the queue.
Recently, the quality of communication, and in particular mobile Internet, is simply terrible, 4G speeds often began to exceed 35 KB/s, and sometimes even zero, and you constantly have to turn on and off flight mode, base stations are often rebooted, almost every hour, which is why the connection is broken.
I've never used flight mode in my life, but with phoenix I have to turn it on/off a hundred times a day. The 4G network may be full, but there is no speed, stupidly a 5-second voice message needs to wait until it loads, I have not met a worse connection
Today, on 25.12.22, I have been calling 411 for 10 minutes listening to music. The operator is not picking up the phone.. we paid on Friday 23.12 now we have to sit without communication until Tuesday for 4 days!!!!!!! The highest technologies are resting
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Екатерина
Level 6 Local Expert
July 17, 2023
The operator girls are trying very hard, but the queues are still long.
The network does not catch inside, which is slightly paradoxical.
You need to come with the expectation that you will most likely have to spend at least 40 minutes in a queue
It works without breaks and weekends. It is very conveniently located. Near the Plekhanovo bus station
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Яна М.
Level 10 Local Expert
August 29, 2020
Good office location. There used to be an insurance company "ASKA" here. There is also a cash register and mobile operator consultants. Even some kind of counter with accessories. The service is good.