As befits a modern cinema, the entrance is decorated with many advertising posters about new movies. This bright and colorful picture immediately creates an atmosphere of anticipation and joy. However, it is worth taking the first step inside, as you come across a queue — there is only one cashier and this is on a day off.
Standing in line, you can admire the electronic poster with the indication of films and the time of the sessions, but, unfortunately, without specifying the language of the film. For many visitors, this is an important detail that must be specified in advance to avoid unpleasant surprises.
The cost of the session is also unknown until the last moment. The price is announced by the cashier only after the selection of seats. This is not very convenient, especially when the price is above average. By the way, about the cost: you will have to pay for drinks and water almost like for a movie ticket. The prices in the cinema are clearly several times higher than in a regular store, which is a bit upsetting.
The hall is quite cozy, with comfortable chairs. VIP seats with leather chairs attract special attention. Visually, they are no different from the usual ones, except for the material. Perhaps they offer some additional services, such as foot massage, for an additional fee, but this remains a mystery.
As in any cinema, popcorn and drinks are offered here. And, of course, there will definitely be that popcorn lover behind your back who will crunch loudly and interfere with enjoying the movie.
A little criticism: what can be improved
The cinema in Batyr Mall, despite its advantages, clearly needs several improvements. First of all, you need to increase the number of cashiers. Specifying the language of the film and the cost on the poster would also be a useful addition.
As for prices, it is necessary to find a balance between profitability and customer satisfaction. Paying five times more for water than in a regular store is too much. You can consider lowering the prices of drinks and snacks so as not to scare away visitors.
a good place to relax for the whole family and not only)) from the places: "comfort and increased comfort". it's really nice to watch movies, the seats are reclining like on an airplane, the sound in the halls is good, although the audience does not munch with popcorn))nice.
we have already been 2 times, the halls are small, so feel free to take 6.7 rows and above)) during rush hour from 18-19:00, it is more difficult to buy coveted places, keep in mind.
One of the best cinemas in our city. They are always very clean and cozy, but sometimes it can be very cold in the cinemas. The staff is friendly and friendly.