It's a very cozy and kind cinema. Pleasant and friendly staff. The repertoire is diverse, you can watch both commercial and festival films. I recommend this movie theater to everyone.
I couldn't go to the movie with my son at 12.15 today, because they set up a "customs" there. They demand to show documents and prove that I brought my child to the cinema. The elderly are required to have official powers of attorney for their grandchildren. I hope the owners of the cinema will read the review, and they will find cashiers and administrators who trust people and do not work at the loss of the organization. When I was there, they wouldn't let about 15 people in, demanding documents. I just wonder how they themselves will prove that they have seen documents or powers of attorney if people deny that they presented them when buying tickets? Have a good unprofitable job, with such literate employees who advise you to go to another cinema and blame the new owners for everything.
As befits a modern cinema, the entrance is decorated with many advertising posters about new movies. This bright and colorful picture immediately creates an atmosphere of anticipation and joy. However, it is worth taking the first step inside, as you come across a queue — there is only one cashier and this is on a day off.
Standing in line, you can admire the electronic poster with the indication of films and the time of the sessions, but, unfortunately, without specifying the language of the film. For many visitors, this is an important detail that must be specified in advance to avoid unpleasant surprises.
The cost of the session is also unknown until the last moment. The price is announced by the cashier only after the selection of seats. This is not very convenient, especially when the price is above average. By the way, about the cost: you will have to pay for drinks and water almost like for a movie ticket. The prices in the cinema are clearly several times higher than in a regular store, which is a bit upsetting.
The hall is quite cozy, with comfortable chairs. VIP seats with leather chairs attract special attention. Visually, they are no different from the usual ones, except for the material. Perhaps they offer some additional services, such as foot massage, for an additional fee, but this remains a mystery.
As in any cinema, popcorn and drinks are offered here. And, of course, there will definitely be that popcorn lover behind your back who will crunch loudly and interfere with enjoying the movie.
A little criticism: what can be improved
The cinema in Batyr Mall, despite its advantages, clearly needs several improvements. First of all, you need to increase the number of cashiers. Specifying the language of the film and the cost on the poster would also be a useful addition.
As for prices, it is necessary to find a balance between profitability and customer satisfaction. Paying five times more for water than in a regular store is too much. You can consider lowering the prices of drinks and snacks so as not to scare away visitors.
a good place to relax for the whole family and not only)) from the places: "comfort and increased comfort". it's really nice to watch movies, the seats are reclining like on an airplane, the sound in the halls is good, although the audience does not munch with popcorn))nice.
we have already been 2 times, the halls are small, so feel free to take 6.7 rows and above)) during rush hour from 18-19:00, it is more difficult to buy coveted places, keep in mind.
One of the best cinemas in our city. They are always very clean and cozy, but sometimes it can be very cold in the cinemas. The staff is friendly and friendly.
Very comfortable chairs, you can recline, everything else is like in all cinemas, the picture and sound are at a good level. It is difficult to see the row numbers in the first hall.
The cinema is cold, you have to sit in outerwear, you could create comfort and warmth, the ticket is not cheap, almost three thousand, take into account the cinema administrator, your audience freezes while watching
An excellent cinema, the prices are higher than others, of course, but it's worth it. Personally, I liked everything. I will advise this place to all my friends
Good sound, good quality, I really like it, I went to other cinemas in the city, not one can compare the prices more expensive, but they are worth it , I regretted that I went to the avatar in another cinema.
The popcorn zone spoiled the whole impression, bought VIP seats, it was right on time, asked for popcorn and Cola, there were no bags and napkins, the seller guy said that it was not his responsibility to provide a bag and napkins. Carry it as you wish. It is a pity that Thai service does not smell. Take an example from Irtysh cinema!
There is no wardrobe, there is no electronic ticket sales system, it is noticeable when you stand in line for half an hour to buy a ticket, a large number of children for films 16+ and above, which creates unbearable conditions for watching serious films. P.S. popcorn for an amateur, both in price and quality
There are many cinemas, discounts of up to 50% on Wednesday. There are always new items, a large selection of films. Convenient location. The cinema has snacks, drinks, marmalade, popcorn of various types.
Excellent cinema, good halls, repertoire, staff. I will note the only drawback: the taste of popcorn has changed for the worse, there is less caramel, less crunch, perhaps because yesterday's popcorn is mixed into fresh popcorn. He used to be the best in town.
The most modern and cool cinema. Prices have become more expensive lately, however. And so everything is awesome, I bought it on a ticket, came to the checkout, took a meal from Greenwich and sat down in comfortable chairs
I always go with the children. It is convenient that the building has everything! I wanted to go to the cinema..I looked at it. I wanted to eat... I ate. The cinema is great! There are always a lot of sessions.