My sister and I visited an optics store at 4 Tank Street.
Pleasant, bright interior, comfortable environment. A very polite, attentive consultant girl with beautiful glasses spent a lot of time on us😊The doctor's consultation made the best impression. The office is equipped with modern equipment. Dr. Fischer-Schell I. is a very attentive, highly professional specialist, quickly and efficiently consulted, answered all questions! I am glad that we have such an opportunity, thank you!
I went to the optician yesterday on the recommendation of a friend. The polite and attentive staff greets you. It makes me very happy when everyone does what they love. Even from the call, it was very pleasant how the manager communicates: remembers the person, what they talked about, and so on … Fischer-Schell's doctor inspires confidence. He introduces a new German methodology different from ours , which is quite interesting. I explained everything in detail and removed doubts. Now I know my eyesight. Thank you.
In the Salon optics"Fielinn", M.Tank street.4, I made an order for sunglasses.I am very satisfied with the work of the staff
.I am especially grateful to Marina Stanislavovna for her attention and professionalism .I have applied to this salon more than once and am always satisfied with the result, I definitely
recommend it to everyone.Sincerely, Shnigir NN.
Everything would be fine if it weren't for the sales consultant, today I was convinced of this for the second time. I thought maybe the first time a person was in a bad mood was when I experienced such a boorish, repulsive attitude and behavior, but today was the second time there and the manner of communication is still the same. An unpleasant woman, blonde, unfortunately I do not know the name. I didn 't even want to turn to her and ask her anything. I'm unlikely to go there next time, although it's close to home.
Yesterday I visited the salon in order to select contact lenses. The male doctor was simply stunned by his brusqueness and rudeness. She left him dumbfounded and without a prescription. I didn't even ask the name of such a "wonderful specialist" for a review. Although the salon itself is good and the consultants are friendly. It seemed that the sales consultant herself came to the doctor with caution and ingratiatingly asked if he would look at the patient.
I came to this branch several times, but last time the consultant Grigory gave wonderful advice on glasses, and told me about the lenses in detail and clearly, thank you very much!
I bought contact lenses at your store on Maxim Tank, 4. While my daughter and I were standing in line to see the doctor, I was kindly offered a cup of coffee. I was pleasantly surprised, the service is at the highest level. I am very grateful to the woman with the ponytail, unfortunately I did not remember her last name. I wish there were more such courteous employees.
Thank you very much to the store's consultant for his help in choosing glasses) We picked up wonderful sunglasses, which, I hope, I will not spoil in a year) Thanks again, I recommend it :)
A good store. It is in this store that they can check their eyesight before assigning glasses or lenses, since an office is equipped here (I was checked for 10BYN in 2020). The store is spacious and clean, the sellers are polite and pleasant.
I took off the star for the fact that there are never any discounts on lenses and liquid for them in the Movie, and I only take these goods from them. I know it's not profitable for them, but damn! Unpleasant.
I will never come here and I will not advise, unfortunately(
Consultants are arrogant, taciturn, you need to ask questions yourself and get everything out.
Perhaps due to the fact that the prescription for glasses is not easy for me, but you can still remain friendly, because this is your job and reputation.
A large selection of frames, quality assurance, you can always drive up and ask to tighten the shackles or inspect for defects. Polite staff, convenient location and an ophthalmologist is present, so you can get a prescription right on the spot. The best optics!
A great opportunity to make glasses with a 50/70/100 percent discount. A good selection of frames for every taste and purse. Friendly and helpful staff. A very good-natured woman ophthalmologist.
I'm not even looking for an alternative anymore.
I was in optics today, 11.11.22. Wonderful, friendly staff. The doctor was very friendly, helped to pick up the lenses, explained the unclear points, took it twenty minutes before closing) One of the few opticians with good customer service, I will come back to you.
The best offer is price - quality. A huge selection of frames for every taste and purse.
Free consultation with an optometrist.
The glasses are guaranteed for 3 years with lifetime free maintenance.
Real promotional offers
I passed a vision test, chose a frame, got glasses! As a result, you can not use it! From the word at all! The glasses in the frame looked like they were filled with milk! There is no way to clean up! Even with a branded napkin
Wonderful service! A huge number of frames, you can choose for every taste and purse. An excellent ophthalmologist, quickly and correctly picked up the lenses, which were immediately bought. The glasses were ordered on Saturday, they will be ready on Monday. I recommend.
If you want to stay without prescription vision, come to a male ophthalmologist for an appointment. Otherwise, the consultants are cool, there is a lot of choice.
I join all the negative reviews.I ordered glasses 05.03.22 on the street.Maxim of the Tank 4. For all the time I find.In the hall, none of the consultants came up.One did not leave the table, the other strolled around the hall.The doctor's appointment was at 17:00, there were 3 people ahead, I had to wait 2 hours.After passing the doctor, I went with the frame to the consultant ROGOZHKINA N.Y., she took my frame, the prescription, entered it into the form and that was it.
Fielmann's question:
1. Why didn't the consultant bother to ask the buyer to try on the glasses?
2. Why is lens centering not performed (optometric adjustment of glasses)?
3. Who will be responsible for the quality of vision, heads.pain, eye fatigue?
4. Why,"consultants" do not advise buyers?
5. Why is there such a disregard for people?
A complete mess is going on with you.After such a service, there were a lot of questions.I do not recommend this optics, it is better to pass it by.
Excellent optics!
Friendly staff, glasses are selected on request, I haven't even formulated the idea myself, but the seller already understands what you want and offers options, I personally would never have found what I want in a short time in that variety😅
I want to highlight the range separately, there are both branded optics and a budget option
And I forgot about the doctor in the clinic at all, I only go here once a year, everything is more than satisfied)
I change glasses and glasses only here. Convenient location. Filman, I think this is the best combination of price and quality. However, the choice of glasses is slow and sometimes you have to wait until the seller is free from the buyer's hands
Thank you very much to Anastasia Sergeevna's consultant! A very sweet and pleasant girl, she helped her grandmother in choosing glasses. The choice is good, a wonderful store
Wonderful optics. I always make and buy glasses here. I would like to mention the ophthalmologist as a highly professional specialist who really knows his business better than others. Definitely - 5 stars.
I was looking for lenses and in one of the online stores (I don't remember the name) they recommended this salon. I read the reviews and came.
Ophthalmologist - 5
The girl at the reception is 3
The woman who looked after the girl - 2
Will I come here again? - No!
Will I advise my friends and acquaintances? - No!
The review is subjective, based solely on personal feelings after a visit and purchases of services and products in this store, as well as is informational in nature.
A terrible optics store, although I used to be a regular customer, but I ordered there for the last time. Everything was disappointing, the attitude, the price and especially the quality.
We were in this salon today. They asked the only employee if an ophthalmologist was working today, the employee said that the ophthalmologist was working for Independence and for Zhilunovich today. We spent time and money, on our only day off, to go to Zhilunovich, as a result, the doctor for Zhilunovich was not in the optics, and the staff of this optics reported that yesterday they called from the optics at M.Tank and said that the doctor would not work. Neither the optician's employee nor we could get through to the optician at Independence. As a result, the choice was made in favor of the Cinderella option, because both the doctor works and the calls are answered. It's a pity, because your network's services have been used for 7 years.
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aseymaine
Level 11 Local Expert
October 26, 2022
The frame was chosen for me here as professionally as possible. It used to be torture for me to pick up my glasses, but thanks to a smart employee, they found me the ones that I just adore now. Thanks a lot!
11/27/21 I came to the store, chose a frame, but there was no lens I needed. I decided that I would buy a frame and order the lenses elsewhere, but they refused to sell the frame to me, referring to some piece of paper with an internal charter! Apparently, you haven't heard about the Civil Code and consumer protection...
Extremely slow service. The administrator herself is not interested in working with clients. Instead of waiting, I went to a nearby optician, where I solved all the issues in 10 minutes.
Pleasant consultants. There is a doctor who can evaluate your eyesight in general. Unfortunately, they can't check the children's eyesight. The prices are not small, but it's worth it
Good optics.
The oculist's office is crammed with equipment to the very last.
Sometimes there are interesting promotions for glasses and lenses.
A good selection of frames
I was there for the first time: I urgently needed lenses at the end of the working day, a taxi is waiting outside, I'm in a hurry. I flew into the building, the girl at the checkout quickly calculated me without question and realized with a half-word that I would like to use their bathroom to put on lenses right on the spot. The price of my company's one-day lenses turned out to be significantly (!) lower than the price at which I usually buy them at a local optician. There are only good impressions from the store :)
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Lyudmila M
Level 7 Local Expert
July 19, 2021
An excellent store, there was a small nuance with the purchased lenses, everything was quickly resolved.