Of the advantages, they only just sell xiomi products. CONS of consultants, in fact, it is necessary to ask for advice, they are distracted from cutting a short beard in the workplace, they are very reluctant and the question must be repeated several times...Yesterday I tried to buy a XIAOMI Pad 5 tablet / it was available on the website / they said that there is one only in Krasnodon. I said well that I was buying it and would go to Krasnodon to pick it up this morning. Both cash and a card refused to take money for the goods. I asked him several times that he would definitely be sold to me-Yes, OF COURSE. Today in Krasnodon / not far from 50 km in one direction just like that / they didn't sell it to me because someone paid for it on the Internet in the evening. THE ANSWER from the sellers in the CITY is that we thought you bought it. And there are no attempts to apologize that they did not remove it from the site. Well, cutting a beard is more important than removing an item from sale in a couple of mouse clicks. There is no complaint book, and neither is the owner's phone number.
I do not recommend the store even for visiting. The XIAOMI Pad 6 tablet was bought in another store for 1,450 rubles cheaper.
Funny story. I decided to somehow buy myself a brand new router, all I needed from it was gigabit ports and 2.4/5 Hz frequencies. When choosing, I decided to trust the consultant (I know a bad decision), when examining the standard Mi 4A router, I just asked if it was a gigabit version, they told me that yes and that it suited my requirements, the price was also adequate for a gigabit. But when I got home, I realized that this is the lower 100 mbit version. Thinking that the store is adequate and will be able to change my router (especially since the consultant actually violated the law by reporting incorrect information about technical characteristics), I unexpectedly received a refusal and even small claims that they say we told you that this is not a gigabit version and by law we cannot refund you money because this is a technically complex product... that's just where Newans was. The warranty from the store was for 7 days, and any technically complex product with a warranty of less than a year still has the opportunity to be returned within 14 days. After the consultants heard this information, they simply... they started complaining to me that it was not their fault that they did not give a guarantee to our region. Realizing that this store is simply no longer interesting to me, I silently put the goods in my bag, and left with the thought that I would never go to these outlets again, even for a usb cable.
When buying a smartphone, there was a misunderstanding at the consultation stage. The next day, the goods were replaced without problems, calmly and civilly. Everything is fine.
I often buy equipment from Xiaomi there. Excellent staff who will always advise, and not just sell the product that needs to be sold. There is also a storage system in the store. I recommend
A good store, the guys (sellers) will always tell you. And, as for me, they care about the customer, not about their own benefit. Sometimes I buy something here. Not 5* just because I don't always like the prices)
Convenient location and prices as in the Russian world, a good range of goods, the staff understands what they sell. I buy various household goods and really want a vacuum cleaner. I will obviously purchase here in the future.
One fake, bought an air humidifier, stopped working the next day,the safety glasses are terrible, a cage appears on them on the second or first day, the lamp does not hold a charge, not friendly sellers
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Валера Р.
Level 4 Local Expert
December 3, 2023
I bought a registrar, as I thought with gps, but it turned out not to be so. I came to the store and after 2 days they changed it for me. But I paid extra for a better model
because its price is higher. The staff is excellent, in this case it was his own fault.
A very nice store, prices are the same as in the entire network, the staff is polite and helpful, I even made a purchase and I will repeat it in the near future
A decent store, adequate and pleasant sellers, a chic assortment, but the choice of phones is budget only, I would like to see the middle and flagship segment on the shelves
A huge variety of products. But, there is one thing, if you do not want to overpay, then this place will not suit you, it is much more expensive than in other stores