Customer orientation is at the highest level. The order was placed by phone at 13.30, at 15.00 the bouquet was delivered to the birthday girl, while outside the city of Lida (extra charge for delivery). All issues during registration (flowers, packaging, delivery) were resolved promptly. Payment via ERIP. A report on the readiness of the bouquet with a photo. The delivery was also reported.
Good service, friendly, cultured people, prompt assistance from the staff in selecting a bouquet suitable for individual taste. Special thanks to the girl with whom I had the opportunity to communicate on Telegram)) It would seem that the usual friendly communication, just a couple of remarks, but at least thanks to this, I have a stable positive impression of the store as a whole)
We promptly replied in a telegram, and immediately picked up a bouquet in accordance with my wishes. Payment is online, and in less than 2 hours the bouquet was already at the recipient in the neighboring city. I am very satisfied with the service, I will order more.
Excellent service.
Even from another country, you can order and pay for delivery.
Social networks are always online and you can reach them.
Friendly staff, I recommend it to everyone!
Many thanks to the Petal flower shop!
We ordered delivery to Lida from another country - we are very satisfied. It is convenient to place an order on the website, discuss the details in the messenger. We were offered a suitable form of payment, signed a postcard on our behalf, sent a photo of the bouquet and everything was delivered on time. Excellent service!
Thank you for your work!
I ordered a bouquet late on Friday evening, July 8, 2022. On Saturday morning at 9.15 a.m., a girl called and sent a photo of the bouquet to Viber. We agreed on the flowers and packaging. I promptly received the information for payment. It was delivered on time. The bouquet is gorgeous -19 roses. The recipient is delighted. Well done, Lidchane, keep it up!
Thank you. It's nice to know that your city has such a well-coordinated team.
You can start with the fact that the salon has a wonderful, informative website. The choice of bouquets is huge and in any price category. I really liked that the network covers many small towns! Thus, you can make surprises all over Belarus through one website! I really liked that the manager quickly settled the situation with the bouquet and offered to replace the missing flowers with others. The bouquet turned out fine anyway! You can discuss the choice of a bouquet and delivery in Viber or Telegram, which is quite convenient. The bouquet itself was delivered within an hour after placing the order. Special thanks to the courier who managed to resolve the situation when the recipient was not at home.
Wonderful store and service. Without any problems , I decorated a beautiful bouquet from Grodno so that the birthday girl would receive in the Lead 🥰 girls , you are better 🔥
Thank you very much! Everything is great! We got in touch quickly ! Everything is arranged ! Professionals in their field! And besides , everything is remote ! Thanks again very much! If necessary, I will only contact you)
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Ekaterina
Level 10 Local Expert
September 8, 2022
We were passing through Lida and did not come to pick up flowers in a Petal. The roses are simply gorgeous, beautiful and rarely fragrant.They stood there for a long time. Very nice staff, helped with the selection)
Elena, the city of Smorgon ...03/26/21. I had to contact the Petal flower salon in the city of Lida with a request for the delivery of flowers for my relative..A girl with a very pleasant voice listened to me attentively (I really regret now that I did not ask her name), She helped me solve my question...The flowers were delivered to the birthday boy on time..by making an unexpected surprise.Thank you very much!!!!! I wish you success in your very interesting and wonderful work..You bring joy and good mood to people!!!!! Yes, I also want to add that the order was made from another city..I am delighted that I have returned to this PETAL flower salon....!!!!!!!! I wish you well, health and patience!!!!!thank you!!!!!!!
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Александр
Level 4 Local Expert
September 20, 2021
There is often trouble with the service in Belarus. But the Petal was pleasantly surprised! Clearly, quickly, to the point. I wrote early in the morning, I needed a bouquet with delivery to Nesvizh.
They answered quickly, immediately with a photo of the preliminary bouquet. We took into account the wishes, added flowers and a postcard.
We were in touch, clear payment, clearly stated terms of the order.
While your competitors have replied to me, the Petal has already sent the finished bouquet to the recipient))
I wrote in the morning, at 15:00 the bouquet was already delivered to the birthday boy.
Well done! Good luck to you!
Thank you very much to your staff! We accepted the payment online without any problems, delivered fresh roses on time, the recipient was very happy. Thank you and the next holidays are just for you!
thank you very much!!! I ordered through the website, the order was delivered within an hour!!! Even the fact that we are in different countries was not a problem. We contacted via Viber, offered options and delivered them. Thank you for making people closer!!!
Well done, excellent work, convenient and understandable ordering, fast and clear registration, convenient payment methods, 100%punctuality, choice of colors and packaging, everything is wonderful. I recommend. Thanks)
Petal is an excellent flower delivery service in Belarus. I live in the Czech Republic, and a Petal is the best way to wish my loved ones a happy Birthday from a distance. I have been using the services for 5 years now and I am always very satisfied. Thank you, Petal!
A huge selection of bouquets, friendly staff.Everything will be done quickly and efficiently and delivered.Everything is great.You have taken into account all my wishes🥰
While in Moscow, I ordered flowers via Viber and arranged delivery to the birthday girl. I received answers to all my questions promptly, and received detailed information on request. After I approved all the details of the order, I immediately received a link to the payment. The payment was made quickly and it was confirmed! I received a photo of the bouquet prepared for shipment and a delivery report. Thank you for the high-quality execution of the order and for the opportunity to place an order remotely from anywhere in the world!
Below is a photo of the ordered bouquet👇
A great store. I ordered the delivery of the bouquet by Lida - everything was done very quickly (within an hour), efficiently. A responsible approach to work, which is very pleasing.
Fast, and probably the only one, delivery to Novopolotsk, fresh flowers, packed very beautifully! Online payment(!) - this criterion was a priority when choosing a store! They answer any questions and if problems arise, they solve them quickly. Thank you!)
Excellent work with the client (they work online, go to a meeting, convenient payment). A large selection of author's beautiful bouquets. There is a delivery.
We got lost in time and completely forgot about the bouquet "for tomorrow". Everything was quickly arranged with the Petal, it was agreed. Delivered at the right time. We have been cooperating for the second year. And not the last one✨
The delivery is disgusting. To lose the whole day to have flowers delivered for my money. I had to wait from 9 to 15. The delivery was at 15.15. How to understand this.We ordered roses 65cm high, delivered 50 with a tail. The business card was signed by a child. The roses are not fresh. The holiday is ruined.
The best flower shop, they helped me choose a bouquet, they decorated it in the best way and delivered it to the boring address within the time I specified. thank you very much. The store has a large assortment, any bouquets and very pleasant prices.
A great store. I decorated a bouquet for the hero of the day online in 15 minutes. An hour later, flowers were delivered to the man. The bouquet turned out to be beautiful, it is clear that people who are passionate about their business work here. I recommend
Hello, we ordered flowers to the village to our mother, we are very satisfied, delivery on time,boundless politeness, easy form of payment, we are very satisfied,thank you for your work!
The bouquet is gorgeous. The flowers are the freshest. You don't need to go anywhere, just made an order and relaxed. The freshest flowers will be delivered at the right time and you will not have to blush for such a bouquet. Thanks!
This is not the first time I have ordered flowers in this company. We are happy with the flowers, the bouquets are super! From the order to the delivery to the address no more than an hour.