I would like to mention the work of specialist Evgenia, who always quickly makes documents and creates a friendly atmosphere. Evgenia is always smiling, willingly helps to arrange and print documents correctly, as well as a very nice and attentive employee. I always get on her shift, so I wanted to mention her for her amazing work and communication with clients. There are many centers in the district, but thanks to Evgenia, customers are willing to visit this center. More than once, people have noted her amazing work and friendly attitude towards customers.
I always come, a nice girl is sitting, ready to help, does everything quickly, efficiently, will tell you how best👍🏼 A new girl was sitting today, she said she did not know how to reduce the fields in the word file, she ruined her work.. minus the star
Yesterday, porters came with a young man to print out colored pictures. The girl is clearly dissatisfied with life or work, because initially she met us absolutely unfriendly, on her face it read "how do you all ...". Hello, I can't help you, she absolutely did not ask any questions, she barely answered something briefly to mine. I asked her where I could dump the files via tg, showing that it highlights two accounts. She didn't even look at it properly, but said that anyone would do. I sent it to the first one. There is also a claim that nothing came to her and that, it turns out, it should have been sent to another one. Okay. Then I started to get indignant that all the pictures are in different sizes, they say, solve the problem yourself. But in the end, when my boyfriend joined the conversation, it turned out that with almost a second click she was able to easily bring all the photos to the same size, hallelujah. Without any words in the literal sense, she almost threw us a file with pictures, naming the cost. And in the same way, without "thank you / please / goodbye", she continued to go about her business with a dissatisfied face. They gave 24p for 10 leaves. For such a price, I would like to see a friendly attitude towards customers, and not a disregard, especially when we came with positivity and kindness. The sediment remained concrete. The mood was ruined for the whole evening. I hope that appropriate measures will be taken.
Thank you very much for the photo on the documents! The quality is 10 points higher. Before that, I went around several photo studios in the district and already had unsuccessful pictures on my hands: in one studio (for 10 rubles) - terrible image quality with light and non-natural colors, in another promoted one (for 39 rubles)-- excessive retouching, as if it wasn't me, but a completely different person. Immediately, the photo turned out to be of the highest quality and natural, without excessive retouching. The cost of a photo for documents is 12 rubles. The photo was taken quickly, it was possible to observe the processing and printing process. The girl is polite and pleasant to talk to. I recommend it! The price-quality ratio pleased me.
It's not the first time I've taken a photo for documents. Today there was a very nice girl, I don't know which one they write about, and which one everyone doesn't like, everything suits me. Especially the result of the work. The photo is back on top. Thank you.
I love this photo center and I contact it very often! They always work quickly, are ready to help with choosing a gift, fulfill orders efficiently and explain everything clearly if necessary.
The girl with the green dreadlocks won my heart with her smile!
The photo for the green card that I took does not meet the requirements. I wrote about the need to redo the photo or return the money, but they replied that neither one nor the other would be done. Obviously, you should not apply here for a photo for a green card, keep this in mind.
A wonderful girl, she talks pleasantly, helped a lot with the choice, even pointed out mistakes, I would have printed it wrong, I am incredibly satisfied with the service, I hope the girl will be given a bonus🥺
16.10.2024
Yesterday (04/02/2014) we went to print the poster, there are no questions about the print quality, but there are many questions about uneven borders, we received an answer to the request to remove the borders that this is impossible. When choosing a frame for the poster, we got them, but when we were asked to leave 2 liked ones to decide, of course they were put back in the closet and the girl just went behind the counter to do work or not very work things, not paying attention to us. Today it was reprinted in another center, the borders on the poster were removed without any problems
Teach employees to be more customer-oriented.
February 17th
The photo center "Two Frames" accepts payment by ERIP, since I live in another city. You can send a scan of a photo portrait via chat. I have already applied for services more than once.
I want to express my great gratitude and appreciation to Evgenia for the good work with the restoration of the photo!
February 22nd
I turned to Kristina for help. She was doing a photo portrait restoration for me. Many thanks to her for her good work with retouching the portrait!
Thank you very much for the high-quality processing of the passport photo. The girl is a miracle. Unfortunately, I was in a very bad mood, but the girl was very competent. I really liked that I did everything at the highest level! I will contact you in the future.
I took a passport photo terribly processed it turned out very blurry, it would be better not to try to edit the photo at all if they don't know how. They didn't show it on the big screen before printing, and the money for the photos was refunded the next day.
I urgently needed to print the photo and went to the nearest printing shop on the map. Everything was quickly printed out quickly, in the right format from the phone, I was satisfied with the quality
Хороший центр, возле метро, что удобно! Быстрая распечатка. Качественные материалы. Нет очередей! Вежливый обслуживающий персонал и приятные цены! Советую!
Обращалась уже несколько раз подряд за услугами, все на высшем уровне - и распечатка, и фотография. Персонал обходительный, сотрудница Евгения мастерица своего дела. Собираюсь и дальше обращаться именно сюда
Очень мало места внутри салона ( не повернуться) . Постоянные очереди . Качество услуг, а именно печать фотографий не на высоте . Единственный положительный момент, это девушка за стойкой !
Спустя 2 года угораздило жену сделать себе фото в этом фотоцентре... Пол дня на подготовку (макияж, выбор причёски и одежды)девушки поймут. Сфотографировали , через день пришла за фотографиями, а фотографий нет и снимка самого нет. Хорошо что чек остался. Сфотографировали заново в повседневной одежде. Просто бездарное отношение к клиенту. Всем советую, туда не ногой !
Делала фото на документы в зеленого цвета форме. Когда мне отдавали готовые фото, то лицо было зеленое и форма залита кое-где фиолетовым цветом. На мой вопрос, а почему у меня лицо зеленое, мне ответили, что я же в зеленом была, вот и отсвечивает. И это верх неадекватности. Если вы позволяете себе такие фото отдавать, то почему вообще позиционируете себя как "фотоцентр"? Фотоцентр обязан предоставить хорошие фото, а если нет, то предупреждайте сразу, что нормальных не получится у вас сделать.
Когда я сказала, что мне такие фото на документы не пойдут, то девочка стала просто замазывать зеленые места на лице обычной КИСТЬЮ в фотошопе! Естественно, стерев всю мимику лица🤦♀️ И ещё фото все были выбелены, засвечены. В общем, фотки получились ужас
На мой взгляд, "фотоцент" звучит для этого места слишком громко
Фото на документы в полуметре от кассы и очереди.... кассир и заказы принимает и фото делает. Пока тебя фотографируют и ты выбираешь фото - очередь вздыхает(((( Не комфортно!!! Не приятно...
я постоянный клиент этого фотоцентра. Причем обоих филиалов: на четной стороне и в "Спектре". Мне там нравится ВСЕ. от слова абсолютно. Профессионализм, доброжелательность, готовность помочь и прочее, и прочее... Ни разу не отказали в помощи, подровнять, подвинуть, даже если это не "два клика мышкой"... Спасибо им огромное )))