Fotomagazin
131 reviews
July 26
Many thanks to the sellers for your professional advice and help in choosing accessories for my GoPro Hero 11 camera.
All the accessories I bought turned out to be perfect for my moto needs. Your expertise and attention to detail have helped me make informed choices and save time and money on buying unsuitable or unnecessary accessories.
I hope that in the future I will be able to contact you again when I need something new from photo and video equipment.
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November 27
I express my deep gratitude to the manager Pavel! I wanted to order a stabilizer, Pavel consulted them in detail, suggested the best model and told me everything in detail. Moreover, a couple of days later Pavel called back, asked if everything was fine and told me that tripods were still on sale, and I was just considering a suitable option for myself! Because of Pavel's approach to work, you want to come back and shop again) Which we will definitely do soon! I recommend it to everyone
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October 4
A great store, there are quite rare batteries for a camera, for example. They deliver everything promptly, clarify all the details, offer the best and most profitable options, invite you to come and get acquainted with the product live) Pavel is a particularly attentive and polite seller, thank him for a pleasant shopping experience!
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September 3
I bought a DJI Osmo Pocket 3 as a gift for a girl
It was extremely important that it was delivered right on the day of the order.
And... we managed it by 10 points. They even took a number of photos of the box from different angles so that I knew for sure that everything was okay, it was my request.
The price tag is also one of the best in Minsk. Sometimes it may be cheaper for something in other places, but it needs to be pinpointed.
Before that, I bought a chromakey and lamps in the store a couple of years ago. The quality and approach of the store has not decreased one step, everything is at the same excellent level.
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October 30
The manager (consultant) helped with the selection Pavel. At first, I ordered a phone holder with a spring mechanism, but Pavel called the same day and helped me choose a better mount with a screw mechanism, which is simpler and more robust. Thank him for that
The delivery arrived to me the same day in the evening, they brought me not even home, but to the place of my meeting at work.
After some time, maybe about two weeks, Pavel called back and clarified how everything was working, if everything was fine, if anything else was needed. I am very pleased that you have provided such support in choosing. Thanks
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September 15
A good range of products, courteous staff. The consultant helped with the selection of the necessary goods and familiarized with the available ones. I bought a tripod and a rack with a ring lamp in this store, I am happy with the purchase :)
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November 13, 2023
I want to express my gratitude to the store managers! Planned to buy a new camera, asked for advice. The guys explained everything clearly, helped me pick up everything according to my criteria, suggested a couple of good solutions. I am very pleased with both the communication and the clear answers to all my questions. Immediately there was a clear understanding that here managers are trying not to "push" but to choose a really good option for the client. I want to note the quick feedback. The store has a very good customer orientation. Special thanks to Sergey, he helped solve all my questions, was very pleasantly surprised by the approach, you don't often meet this. I have already made purchases in this store more than once and will continue to contact them. I recommend it to everyone!
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1
October 7
I want to express my great gratitude! The seller is very pleasant and polite, completely solved my question. Everything that I wanted to acquire has become a reality. The choice is huge, everyone will find what they need
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September 22
Despite the fact that I needed the cheapest hanging microphone holder, the seller (I forgot the name) was not lazy and literally climbed all the shelves from bottom and top in search of it. And I did find it.
Well, I also consulted on a tripod for a mobile phone.
I would also like to note that they work on weekends and with a real physical store. It's like some kind of miracle. Almost the only one in Minsk.
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September 10
A disgusting experience.
Conversation:
- You will be charged 9p.
- payment by card - is it possible?
- Card 19! <And goes to get the goods>
Leaving, he says to a colleague:
- I'm principled today.
A conversation with a colleague:
- I hope this principle can be corrected?
- Well, if that's what he said, that's it...
And if it was a joke, then as a buyer I didn't appreciate the joke and I don't accept it!!!
This is not how you should communicate in trade!!!
I ask the management to pay attention to the situation and indicate in response to the review what kind of integrity this is!!!
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September 13
Pavel is the best seller! We quickly and promptly responded to the request, called quickly, and offered a better option! They were sent quickly and free of charge by mail. Purchase above 100 rubles. The package contained coupons for a discount of 10 rubles for the next purchase. I will definitely order more!
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1
October 18
In April, I purchased a fujifilm instax mini 12 camera, I needed it in a certain color and on the same day (which turned out to be a big problem for other stores, either on order or the wrong color), this particular store was saved, they quickly answered the call, gave feedback on availability. As a result, the camera has been working perfectly for almost half a year, without any complaints. Special thanks to Pavel for his high-quality and prompt work.
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November 23
I ordered a camera kit with accessories for it at a Photo store. Thanks to manager Dmitry for being so attentive. He answered all my questions and recommended the best according to my request. Everything was completed on time without delay. Prices and quality of service are excellent! I was satisfied with my purchases! I will still buy here!
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November 15
I ordered the insta 360 flow pro stabilizer from them. They were delivered as quickly as possible on the day of the order. We were very pleased with this. Sam is consistently the best on the market and at a very good price. Greetings to the manager Pavel.
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October 4
I bought headphones in this store, I want to mention the polite staff in the person of Pavel, who told me everything and guided me on the purchase. The courier arrived on time, waited patiently while I checked the originality of the headphones, I recommend it!
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October 29
Disgusting delivery service.
Before leaving, a very necessary electronic device broke down. I agreed with the manager on the delivery time (and focused on the delivery time, 4 times).
As a result, the courier's call - I can't, I don't have time, and so on.
You can't work so disgustingly, disrespectful employees of this store, you should learn how to work with customers from others. Very let down. Disappointed.
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October 27
Nice prices.
A very pleasant store, polite and attentive. I bought a GoPro, the price is great, the guys are polite, they will not leave you without attention, and that's right.
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November 11
Thank you very much to Pavel for the advice, detailed recommendations and prompt delivery. And special thanks for staying involved after the sale👏
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October 27
I bought insta 360 go 3s, the previous go 3 camera failed, the store's sellers tried to revive it, which was pleasantly surprised, but no miracle happened, this model is currently sold only in this store in RB.
Thanks for the advice to Sergey and Dmitry
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1
October 1
I would like to express my great gratitude to this store and manager Dmitry for selecting the camera and explaining the subtleties of use. I will be happy to contact you again!
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November 18
I bought a video light, I couldn't decide for a long time, consultant Pavel helped me figure out this variety of lamps, for which I thank him very much! The quality of the shooting has reached a new level, I will also apply for a microphone!
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July 10
I bought Sony a7m4 here. The price was the best in Minsk, I checked everything on the spot for work. I've been using the camera for more than six months, everything is fine
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May 23
I bought headphones in this store the other day. At first I wanted delivery, they said, "no problem, when is it convenient?". Then, the next day, I stopped wanting delivery, they said: "no problem, we are waiting for a visit!".
What's the point of this? Thanks to the store staff for their responsiveness, they told and showed everything, they also gave advice))) While I was paying, I looked for a couple more devices.
The prices on the website correspond to reality.
I liked everything, thank you all.
I'll come back again.
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April 29
It's not a bad store. I went to buy straps for mi band 6 and 8. There are oak and soft ones, depending on the manufacturer. There are a lot of things for photography. But I didn't find it for myself for the video. There's nothing you can do, the sanctions are in effect. And because of them, and the prices are not some space items.
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May 8
A great place to shop!Friendly and courteous sellers. They will always advise you on the right issue. There is a fairly large assortment of this category of goods.
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October 15
A wonderful store! This is not the first time I have applied and definitely not the last, responsive consultants will always help with the choice!
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October 5
I ordered a Yandex station from this store.
It arrived on time, it works perfectly. Thanks to Pavel for the support and advice👍
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April 14
I bought a Nikon z30 camera on 03/29/2024, when buying, the manager tried in every possible way to persuade me to buy unnecessary junk at a high price)) but there were also necessary things like flashes, synchron., at the time of purchase, they were not needed urgently, I knew that I would come for these buns a little later)) but in general, he communicated politely, showed the minimum basics of using a camera
Today, 04/14/2024, I decided to buy a flash for this camera and asked to tell me how to use it, to which the answer came "aaah, well, it's a long time" when they turned on the flash, they clicked-it works, of course they offered to buy a bunch of everything additionally, I agreed to a soft box, I also repeated several times that I needed a synchronizer for the flash (after all, in last time, the manager spoke so coolly about him) today, either the mood is bad, or the purchase from me is cheap, we talked on the dump, the managers asked each other 10 times if the synchronizer they offered me would work, and they doubted very much, to which I said verbatim "if you doubt, then let me not I will buy"
I was offered to buy more batteries for 10p to check whether it works or not, if not, they said "insert the batteries into the remote control"
What if I don't want to buy batteries at three times the price? "well, then check at home, if it does not fit, we will make a refund within 2 weeks"
I warned that I live far away and it would be inconvenient for me to go to return, they replied "it should work in theory"
AS A RESULT: OF COURSE IT DOESN'T WORK!
I called the store, another manager answered the phone, was polite. I asked him to help me figure out how to connect the synchronizer. He said that the manager who served me would contact me and hung up. 20 minutes of waiting, I call: " your manager IS LOOKING FOR HOW TO CONNECT, he will call you back"
Is he looking for a fiction? Are you selling and you don't know what!? Okay, I'm waiting for another 20 minutes.
The manager who sold it to me called back, read the connection instructions, everything corresponded with me, but the flash from the synchronizer did not work! I explained to him that even the flash icon does not appear on the camera screen, he replied "well, then it does not work, bring it, we will make a refund"
The conflict has already begun, I asked to send me a courier in Minsk so that he would pick up the goods and make a refund, they refused me, they did not make concessions....
I ask the higher management to understand this situation!
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July 6
I bought a Samsung Watch6. The product was available on the day of the call, and the seller Sergey also helped install the software and activate all the functions provided by the manufacturer. I recommend it!
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October 6
A good store, there is a lot, the staff is kind and humorous) the goods are of high quality, there are no questions
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November 18
Only positive impressions. The processes are fine-tuned, the order is clearly worked out at each stage. The product was well packed and delivered on time. The quality of the product corresponded to the declared one. Special thanks to the manager Pavel, who showed exceptional care, such an attitude to the client and motivation are rare.
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January 22
If you want to buy something from the equipment in this store, then my advice to you is not to do it!
A camera was bought for work, after some time the shutter broke, in general, they took it for diagnosis and later for (attention) THE PROMISED repair of the shutter.It took about a month, instead of the agreed 14 days, so nothing has been done yet. "Thanks" to the store and the service center, it's a pity for the time spent!
They also poked a finger at the warranty card item, which is not subject to repair under warranty if used for professional purposes.Then that begs the question!What is the purpose of buying a camera?probably just to stand on the shelf!
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October 18
I was looking for headphones urgently on Saturday at lunch as a gift, manager Pavel offered the desired option, consulted, delivered on the same day! Thank you.
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November 27, 2022
Отличный магазин с хорошим выбором фототехники и приятными ценами. Всем доволен,меня обрадовал огромный ассортимент и оперативность персонала. Удобный поиск по сайту позволяет без труда найти нужный товар. Ребята помогли подобрать нужный для меня объектив.Спасибо за качественную работу! За ваш хороший ассортимент, за отзывчивость, и помощь своим покупателям.Рекомендую всем!
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March 29
A very good store.Pleasant staff, good service...We ordered the product, we thought it would not be very good, but it exceeded our expectations.I recommend it, the guys find an approach to everyone and always make concessions..
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January 28
Polite staff. The pickup order was ready very quickly. The product matched the description in appearance. They took it as a gift, the birthday boy was satisfied. It turned out to be easy to find the item (there is a detailed video on the website). And a discount certificate for the next purchase, a nice gift)
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December 5, 2023
If you want a low-quality product for a decent amount, then you are here. We bought 2 lavalier microphones, started to work poorly after a few months, came to change them under warranty, showed video evidence that the equipment was not working. They said they would check, up to 2 weeks. And if violations are detected, they can refund the money, they can replace it with a cheaper buttonhole (?))
It's very professional to say - well, we can check now, one girl has an iPhone there. Is this what your check looks like?
Previously, there was a favorite store, everyone was advised, now with such a service and "checking" the buttonhole through the iPhone of a girl friend - I don't want to come
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February 27
A good store. There are some small items that are difficult to find on sale. And the attitude to orders is responsible. They reviewed my order, called back on their day off, recommended what they needed and, when I arrived, remembered all the details of the order.
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November 17
I was looking for a battery for my device. Well, I can't find it anywhere, but I found it here. Thanks to the seller Dima for the help and advice. 10 out of 10
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October 23
A cool store, a large assortment. Unexpectedly for the market in Zhdanovichi :)
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October 9
I was choosing headphones, Pavel gave excellent advice on headphones, helped me make a choice, bought a Sony 720n. The expectations are fully justified. Plus, this store had a minimum price, delivery on time. Thank you Pavel for your help!
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October 8
The store is super .The guys explained everything clearly . The prices are reasonable.
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January 15
A good store. Experienced consultants who will always heartily tell you what to take, taking into account the features and requirements. I return to them for the second time and will return many more times)))
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November 25
I bought a watchband from the guys, and also take aim at additional photo devices. They know their business.
Thanks to Pavel!
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October 28
I chose headphones and was pleasantly surprised by the large selection that was right in the store. The staff was very helpful! Special thanks to manager Dmitry for his help in choosing!
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October 2
It's a good place. The seller is pleasant. The product pleases with the price, I bought headphones
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December 8, 2022
Всем доволена,меня обрадовал огромный ассортимент и оперативность персонала. Удобный поиск по сайту позволяет без труда найти нужный товар. Консультант помог подобрать нужный товар и предложим необходимый аксессуар к нему. Очень понравилась быстрая служба доставки в другой город. Спасибо за качественную работу! За ваш хороший ассортимент, за отзывчивость, и помощь своим покупателям.Рекомендую всем!
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February 1
A good store, a lot of choice. A competent seller. High-quality lenses, at affordable prices. The prices on the website are current
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December 24, 2023
It was very nice to come to you by chance) in the end, she left with both the desired gifts and gifts) the seller was as polite and pleasant as possible) thank you
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May 10, 2023
Отличный магазин фототехники и комплектующих. Отзывчивый персонал и быстрая обработка заказа. При самовывозе на авто, есть адекватный подъезд и бесплатная парковка в течении 2-х часов, чего вполне хватает)