Freedom Finance Bank
49 reviews
March 14
Advantages of Freedom Bank: good conditions for borrowers (the loan amount can be large, the initial payment is small), you can arrange everything directly on the bank's website, a convenient application, a good selection of cards. Cons: the interest on the loan can be reviewed depending on the situation. The greater a person's credit burden or the lower their initial mortgage payment, the higher the percentage. The bank evaluates any borrower according to its standards, the greater the risk, the higher the fee for the loan received.
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December 2, 2024
A very good bank. The staff is polite, the staff at the entrance immediately, but unobtrusively approach to ask how they can help.
The map was released in cartomat in a minute. There were problems logging into the application, I had to wait, but the problem was solved, while waiting, you can read interesting investment analytics. Thank you very much!
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1
February 13
The third time we accepted the documents for opening an account. Each specialist had his own "list of documents", and from time to time they asked for something else. It's like everyone is working on their own.
The cards are no longer printed with you, you need to wait more than a week.
The mobile application works abominably, in order to update the balance after depositing funds, it had to be reinstalled. Go through video verification every time you log in.
Everyone is very polite and friendly, yes. But you don't come to talk, you come on business.
Let's value each other's time.
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1
March 3
I was very upset by the interaction with this bank. There is no bank-client system for individuals. The banking application is frankly bad, confusing, and not informative enough. The support service is not working well. A very long wait, formal answers do not help to solve the problems that arise.
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August 23, 2024
The salon is very good, but the master is a full-bodied woman, it seems she recently started doing this (she cut her son's hair at the age of 4.5 years) she hurt herself a little with something or a machine or an electric machine and did not even say anything, I found it later at home (I had to think about the sterility of the tools!) I didn't cut it very well, several times I focused on making it short on top (you can use a 12mm nozzle), even gave an example of a haircut for a guy who was cut by a neighboring master when we were there, I did it anyway, left more than necessary and unevenly with the "antennas", but since we were in a hurry and she was already cutting They didn 't linger for 40 minutes . I definitely do not recommend this master, it's a pity I did not pay attention to her name.
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3
August 26, 2024
If there was an opportunity to put 10 points, I would! I came here specifically to open a card of this bank. I went to the bank at 9:00 and at 9:25 I already came out with a card! No paperwork, everything is in electronic form. The cartomat issued a card, then a passport photo, face identification in the bank's application and that's it! The bank's staff provided assistance at all stages!
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February 13
I really liked the service, an employee of the bank, Sania, told me everything in an accessible way, and the issue was resolved in five minutes.
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1
November 7, 2024
The service is top-notch, the location is great, but parking is a problem.
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March 11
Convenient location, friendly staff, prompt service
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August 21, 2024
The office is modern, clean, and spacious. Employees try to help, although sometimes there are not enough qualifications. The equipment also fails, the card machine has not worked for a long time.
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September 1, 2024
A good bank branch, delicious coffee in the lobby, excellent barista Gulnur prepares delicious coffee. Laura, the bank manager, is very responsive!
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1
January 28
On December 24, a multicurrency card was issued with the possibility of replenishment from Russia. In the current situation, one of the best offers
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December 7, 2024
It costs 30,000 tenge to get a card. On the website, the tariffs indicate that this is the price for delivery of 20,000. I came to the department myself and paid more.
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1
March 14
I ordered a card online, so the courier delivered it to me only a week later. It is clear that this is due to the fact that he had to travel far (we do not have this bank in our village), but still. Otherwise, everything is great. I buy a lot of things online with this card now, and I get cashback all the time. If I choose Freedom's partner companies, they often return more than 10 percent. It's not bad when you think about saving your family budget.
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November 19, 2024
They work quickly and efficiently. Friendly staff.
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1
October 29, 2024
A great bank!Especially Svetlana Nikolaevna, who is very literate!
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1
March 5
Beautiful office, polite and attentive staff.
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April 9
Thanks to Aknur for the advice , she explained everything correctly about the deposit .
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January 18, 2024
ALL managers are very polite, there are no queues, the interior is clean, the building is beautiful. It's just nice to visit: I paid the mortgage, it's even nice to say goodbye to my family in such conditions
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October 27, 2024
The service is average. The attitude towards customers leaves much to be desired. Terminals are missing
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1
March 21
Excellent bank, I use their debit card. An excellent application, compared to other banks in Kazakhstan, a huge plus is the operational support via WhatsApp, no need to hang on the call and wait.
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March 29
I started coming here a lot, but the ATM doesn't always work.
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September 19, 2024
It took me a week to correspond with employees in order to get fifteen hundred euros to my account. First, they asked me for documents confirming the source of the funds (it was a salary transfer), then identity documents, then working documents confirming that I can actually work in my position, then the translation of the contract from English to Russian. And it's all because of one and a half thousand euros....
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September 28, 2024
Very pleasant staff, everything is clearly explained in detail, the card is released in a minute
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November 9, 2024
Issues cards to Russians. Convenient service
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July 14, 2024
Friendly staff, help quickly. Good service.
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2
September 9, 2024
Excellent service and qualified staff....
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August 19, 2024
Quickly, intelligently, kindly. No procrastination or paperwork. Consultants are ready to help.
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November 10, 2024
The manager was well advised
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August 25, 2024
There is no water all the time , the sewer clogs up . The elevators are very long , with parking problems .
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1
October 22, 2024
In 15 days, the plastic card could not be opened, 3 cards were given, it does not work 👎
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May 5, 2024
The office is excellent, but the cartomat was not working at the time of the visit, and they have the only one in the entire capital.
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October 13, 2024
The central office solves various financial issues.
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September 20, 2024
Fast and high-quality service.
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1
September 1, 2024
Polite and helpful staff
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November 9, 2024
Super staff
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1
February 3
A good bank
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August 18, 2024
Technologically advanced, good employees
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1
August 9, 2024
In general, well done, the card was issued in an hour
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1
September 18, 2024
The staff is courteous.
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1
April 30, 2024
Thank you very much to manager Indira.
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1
January 2
Cool
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1
October 13, 2024
Well done, everything is customer-oriented and fast!
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1
July 22, 2024
Free Bank for Russian Citizens
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January 24, 2024
Akerke account manager is an excellent specialist
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1
December 14, 2024
A good bank. Who knows, he will understand)
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1
April 6, 2024
The best branch of Freedom Bank
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1
April 18, 2024
Very good service
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February 27, 2024
Great
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1