They send couriers for delivery, they say the delivery time, the courier is late, it would be fine if I was 10-20 minutes late, but after half an hour of delay they say that the courier has not yet left them and will leave in 5 minutes, after another 40 minutes we find out that the courier is just leaving, in general the courier was an hour and a half late! The salmon in the rolls was not fresh!
The kitchen is good. The service has been terrible lately. Used napkins and garbage are not removed from the table by the waiters. The waiters don't know everything about the menu. The plates are dirty and the garbage must be asked to be removed after which they are removed with a dissatisfied look
It was a long time ago, but I have a warm memory of visiting this place, I recommend it to those who like a calm, non-fussy environment, polite service and Japanese cuisine.
It used to be my favorite place, but then (apparently the cook changed) it became impossible to eat steaks, they are dry, salted and peppered. Then we tried to order delivery, everything was confused, the operator did not call me back for two hours (considering that I waited about the same time for an order that turned out to be not mine), if they had called back immediately, everything could have been quickly resolved. It's a pity, they loved to go there, I hope they will improve
Sushi, rolls and so on are not mine, so 4 stars. And the rest of the place has a good location, the service is not bad, there are often no empty seats (I go because my wife loves sushi). You can go for a change 😊
well, there was no wow expectation, it is, the staff is not very, the atmosphere is cool, the food is cooked for a long time, the interior is cool, it's better to go to saki maki than here, it's expensive here and the food is not very good
I haven't tasted your dishes yet. It was my first time in your restaurant. No one oriented, after 3 minutes of searching for someone, the administrator came up. She escorted me to a table, gave me a menu, but not everything that is in the restaurant. The waiter did not come up for 20 minutes, when asked to come up, he said now and disappeared. The cleaner helped to "catch" him. The assortment does not know, the waiting time said 25 minutes. But I didn't want to wait any longer. I went to the shopping center, especially for you. Disappointed.
Summer terrace- waiting for an order for an hour (rolls). The drinks were brought chilled
, but without ice, although they were cocktails in which a beautiful presentation is implied. The table was dirty, the placemats would have either been laid or removed altogether. The waiters are not customer-oriented, they do not work out their 10%, they do not know the menu. The administrator or manager stood just behind the bar and did not adjust the waiters in any way, every time they had to call them themselves to bring the menu, did not forget about the order, etc. The feeling that the staff did not receive training from the word at all.
We took hello kitty rolls, ramen, tea. The ramen tastes like it was poured with water, the rolls are small, tasteless, the tea is ordinary, undiluted. Personal opinion is unreasonably expensive for such a quality of food. The service is good and fast.
There are options for vegetarians and vegans (and this is very rare)
Asian + Georgian menu at once
They took a wok with mushrooms (they asked to remove the egg, they did it without any problems), ojahuri with mushrooms and rolls
Everything is delicious!
It seems that the owner of the establishment does not care how it works. The waiting time for an order is 40 minutes or longer. The administrator was never found in the hall. The waiters work sooooo slowly, however, as does the kitchen. Despite the fact that the food is really delicious here, the impression is still negative.