Gallery Hotel Sis
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15 reviews
September 9, 2022
In March 2020, a wonderful trip to Prague and other European cities was supposed to take place. The payment was one hundred percent for this hotel (250 euros), unfortunately, the pandemic began and the borders were closed! The voucher for the hotel premises was extended until the end of August 2022, we would have been happy to come, but the February events in Ukraine began and the Czech Republic was the first to stop issuing visas! We contacted the hotel with the help of a representative personally and then I wrote letters to e-mail with a detailed justification and providing screenshots and links to sources that we could not leave these 2 years in any way! At the first meeting, Elena K. She offered to return 50 euros and explained that these are our problems! The voucher will not be renewed. At the second meeting, her husband Artyom came out, Elena refused to come out-promised to think about extending the voucher or compensation. But... we received an unsubscribe letter- a certificate until the end of August, or let someone else use it! Then, twice more, with my unsuccessful appeals to the hotel, I received unsubscribe letters by e-mail! Next, I wrote that I would write reviews about the hotel, to which I was told that I was threatening! Although this is my right))). We received another letter waiting for us until the end of August! And silence....so our paid Money was not refunded, although the hotels paid in other European cities and air tickets were converted into vouchers and extended!
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July 6, 2023
I was at this hotel a few years ago, modestly but tastefully, the hotel is clean! During my arrival, Russian-speaking staff (students) were sitting at the reception, if I asked them a question, they were always happy to help. The hotel is located in a residential area of Prague. It takes 10 minutes to get to the center by tram, and it took 20 minutes to walk to the hotel, but to be honest, it's a long way.
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May 28, 2022
Good hotel and staff. Not far from the tram stop. We were late for a day, and did not call, did not warn. After suggestions, we were put in a nice room
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