Queues, queues. This will probably never change. I was there 2 days ago. The only thing that calms you down is the specialists leading the reception. They will accept and prescribe treatment.
I had a chance to visit here. If you have a fracture, then you have to wait 3 hours.... first to the doctor, then to the picture, then back to the doctor... and there's a live queue everywhere. The corridors are narrow, but unfortunately the places where you can sit are limited..
Thanks to the doctors of the emergency room for their help with fractures. But I don't understand at all why the card file has not yet been fully digitized and a new card is issued every time.
On April 19, we were at a doctor's appointment, Drugochenko was completely shocked by the attitude.It feels like we've come to her house.There is generally a very rude attitude in the office at rengen.I'm just wondering what principle you use to recruit employees?From the doctor to the X-ray, it's just a wild horror.
It's just awful! If you get to Svetlana Vitalievna Drugochenko, run, run without looking back, just a terrible doctor, terribly rude, and when we were 5 minutes late for an appointment, she said that this was not her problem and just walked past. Don't go there!!!
Of course, the queues are terrible, there are a lot of people, there are not many doctors, but I help quickly and coolly, I have been with sprains and fractures, everything is always clear, help was provided, advice was given.
If they give you a doctor, Svetlana Drugochenko, run, ask for another one.. you will not get anything good from receiving this "doctor", in addition to a broken limb, you will get frayed nerves and no treatment. By the way, if you didn't get a card for this "doctor" appointment, then you will go look for it yourself at the emergency room, and I don't care if you can't walk normally)
And so there are enough pleasant people whom I sincerely thank for their work and attitude towards patients!
It takes a very long time to wait for a photo, you need to take a brake with you, but the room for eating is not equipped.The administration's decision to organize a place for eating and at least hang up the TV would be more fun to sit in line all day.And the staff is very good!
Doubtful service here, of course. I came in the summer to examine the wound after the tick. It was at night, they didn't even want to let me in. I was lucky that the police arrived with someone at the same time and, at their insistence, examined me
Why does the emergency room work during the day is unclear at all, because even if you come with a tram, you are sent to the polyclinic at your place of residence!?
a rather cramped corridor for waiting in line, reception is very slow, the medical staff is not always polite, there are cases that the medical staff smells of alcohol!!!
For the first time I came across a city emergency room and was very disappointed with how orthopedic traumatologists treat us in this institution.. I will only say one thing so that they themselves are treated as they treat people. Take care of your health.
There are a lot of people per square meter, there is 1 office for the primary reception, after which they immediately send for an X-ray and as a result, the queue from the X-ray begins to mix with the queue to the primary reception room, a corridor of suffering and pain
The best thing is not to get here... Not in the sense that it's bad there (and who in good condition would think of coming to the emergency room ...). Good health to all.
I've been there a couple of times. At the reception, the registrar will explain and even conduct, doctors after a long and hard day's work, although they fall off their feet, but overcoming fatigue, provide the necessary and sometimes life-saving help. May God grant you patience, health and all the best!!!!!!!!!
We've only been there twice. We hope that's all, but we were lucky somehow, probably, or so it always is. But the reception is fast, the doctors are attentive.
It is not a very convenient place for people on crutches and in strollers. High steps and ramps.
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Марина
Level 3 Local Expert
September 10, 2021
God forbid to get there, but I had a chance! The waiting lists for the initial treatment are just creepy, you won't stay there for less than 2 hours, even if you bleed and no one will even miss it!!! When contacting a doctor who conducts treatment, you need to take a coupon almost a month in advance, and miracles happen at the registry. In the evening there is no coupon, come in the morning and take an additional one, and the next morning there is already a coupon with an appointment time at the end of the working day, and doctors are taken STRICTLY ACCORDING to the TIME In the COUPON, with the words "nothing threatens your life", such are the principles!!! Although the reception lasts no more than 5 minutes, you only have time to hobble to the couch, as the reception is already over. So if you want to go home or sit all day, wait for your time. In general, it's a mess, just like in any medical institution.
I have never encountered the work of this organization before. And I was horrified that I would have to interact, I had heard a lot about the receptionist. I was pleasantly surprised how doctors and management treat patients with concern, there are, of course, special doctors there, but perhaps this is the age that audio and video surveillance is required in the office. Our 15th office, and the specialist doctor is very attentive and responsible, tactful and you really come to an appointment, not to torture. The management team works very quickly and harmoniously. Health and development in your hard work. Thanks
I've been there more than once, the broken fingers were called dilution and bruising, but the bones were joined and a high-quality cast was established
If you need any help, it's better to call an ambulance than to come to an injury, the mother-in-law broke her arm and sat for 6 hours, after which we were told to go to the hospital without any help except for a picture
What is the attitude towards patients? To sit in line for more than 3 hours, with hellish pain, the queue does not move forward, they write in the reviews that they accept, help, what is the actual help when you sit in line for more than 3 hours.
Please fix it, make 2 cabinets, 3, the queues are terrible, people are suffering
In general, lawlessness can be queued for days and no one is interested in the severity of the injury, you can die on a bench, they drive an ambulance without a queue, and without an ambulance, etc
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Anonymous review
October 20, 2020
Orthopedic traumatologist Svetlana Valentinovka Drugochenko does not correspond to her profession :rude treatment of the patient, rude treatment, used obscene language.
The situation happened like this ; she took off the plaster for a person , was rude throughout the whole time and used expressions such as "why did I break my leg and so on" although the person has a production tram . I would like to advise you to avoid seeing her and contact another specialist.
Listen, you can't do that! The whole city is here for injuries. It is practically impossible to bring a person by car. You can't put a scooter anywhere! Everything is packed with cars. It is necessary to change the location, make a normal entrance, Parking.