I also want to leave information about the work of this company, when contacting the phone, the woman who picked up the phone was very rude and talked nervously, which was no good for any ethics of working with clients, paid the money to no one knows where they went, but promised to return it to the account, the Internet does not work, although I paid everything and made a request to come figure it out, promised to 17-00, by the way, I put aside all personal matters and waited hopefully, but no one even came or called, they took my phone number beforehand, as a company providing Internet and television services, I'm satisfied, but working with people is terrible, draw conclusions from the management of this company and people who want to work with the Guarantor!!!
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Level 6 Local Expert
December 9, 2024
I don't know how many stars you can give. None, most likely.
Situation: On 07/30/2024, an application was submitted to disable basic TV broadcasting services.I paid for everything to disconnect on this day and it would seem that you can forget .A month later, I see the invoice for the previous month in the ERIP. OK, I'm visiting the "office" on Leninskaya Street in Lida. They convince me that this is a minor glitch, it's not worth paying attention to. OK again. However, in December I receive a letter in my mailbox about a pre-trial settlement / demand for payment of debts and penalties. More visits to the SC in the Lead, and again "do not pay attention." Now, on 9/12/2024, debt and penalties are still hanging in yeripa.
A "wonderful" office, this Guarantor)))
Competitive prices, adequate staff, the call of a specialist is free. They will always offer several solutions to the problem. There are tariff plans with a comprehensive service - TV + Internet, there are just packages of TV channels
I am pleased with the work of this organization.We arrived on request quickly, set up professionally.The master is polite, even put on shoe covers.Thank you very much.
You don't know how to work in the service market. The person has not paid, the debt is due, and the service is disabled accordingly. That's right. The person paid. And in order to resume the service, we must go to you. If Beltelecom worked like that, they wouldn't have half the customers. Paid - automatically uses the services. I'm talking about a disabled person, she can't come, her daughter lives in another city. But, we will not do without the service, there is also Beltelecom. Learn to work.
They'll connect it quickly, they won't take much. Well done: they support the private sector of the city with cable, which has not yet been lucky with fiber...