Garden Resort Gagra
387 reviews
October 16, 2023
Excellent service, the rooms are clean, the staff is responsive, the food is simple and a good choice.
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3
July 15, 2022
A great hotel, everything is delicious, great breakfasts, wonderful staff, clean rooms, it's very comfortable to relax with a child! I liked everything very much, we will definitely come again!!!
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3
July 1, 2022
I really liked it. We were in September 2021, now we are going again. Beautiful territory, great hotel. Good food. The Lighthouse restaurant on the top floor is just super! The most positive emotions from the stay. I recommend.
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November 17, 2022
We had a rest in September. The service is excellent, the food was taken only for breakfast, the choice is large, the hungry did not leave. About lunch and dinner....we went to Gagra, to the Tea House, which is highly praised. We did not like it, despite the fact that the prices are well 30 rubles cheaper than in the hotel itself. Therefore, we ate there in the FOREST grill bar, the LIGHTHOUSE restaurant is certainly expensive. But not so straight. The check for two in the forest is 2100-2200. The lighthouse went out 2500-3000. But both are delicious. Euro room with sea view, change of linen and towels every 3 days. A large area where you can walk, squirrels))). Heated swimming pool, sun beds. The beach is fenced, cows do not walk))) pebbles, elevator descent ( always worked). So we recommend it.
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5
July 30, 2021
A wonderful hotel of absolutely European level. Everything is verified to the smallest detail. Spacious, well-equipped rooms (kettle, iron with ironing board, clothes dryer), incredibly delicious and varied buffet, beautiful terraced park, outdoor pool, private beach, which you get to with a glass elevator, fitness room, hammam, Russian bath, tennis court, billiard room. The staff is very helpful, considerate and friendly. In the evening, a small performance of a musical fountain. Music, water jets, color - cause a meditative state. And most importantly, there is no fuss, hustle, unnecessary noise. Intimacy and the possibility of an almost secluded holiday are very rare for hotels by the sea. Many thanks to the management and staff of the hotel for creating a unique atmosphere!
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May 20, 2024
Great hotel. Good staff. The area is magnificent.
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October 8, 2023
The new hotel, which is 3 years old, is such a cozy place, a cozy hotel, a cozy territory. It's just a place where you want to come back.
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3
November 24, 2021
The hotel is wonderful. It is located at the entrance to the city of Gagra. The hotel shuttle can take you to the Colonnade. But you can also walk for 15 minutes. The breakfasts are delicious, the quality of the meat products is good. The staff is polite, helpful, attentive. A wonderful park for walking. The rooms are clean. The hotel is decent. I recommend.
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6
July 1, 2023
I was pleasantly surprised by the quality of the object, even though it is not usual for Abkhazia. I hope they will continue to work and develop in the same way. the administration of the agricultural complex benefits and successes!
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October 13, 2021
The best hotel in Gagra and beyond… The service is at the highest level. The rooms are cozy and comfortable. We were especially pleased with the iron, ironing board and electric kettle. Few places take such care of their guests. Polite staff, delicious food in restaurants. There are wonderful soft sun beds, umbrellas and a bar nearby on the beach.
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5
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June 10, 2024
The coolest hotel in Abkhazia!! there is an elevator next to the hotel, which allows you to go down to the beach, very convenient!
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3
October 16, 2021
A very good hotel, a well-equipped beach, a beautiful park,a sauna with a swimming pool,a 24-hour bar,very friendly staff, everything is clean,rooms are cleaned every day, linen is changed every three days.Very good kitchen, WiFi in the room.I recommend it to everyone!
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October 2, 2022
Who are all these people who leave rave reviews for 5 points? We stayed at the hotel in late August and early September with two children. We lived in a Luxe room, which cost $ 4,000 for 9 nights, which, in principle, is not too little. This price included only breakfast, and for some reason only one child in our case was worthy of a separate bed and separate bed linen. They said that this is not provided for the second one.
Nature is beautiful, the hotel dazzles with novelty, there are almost no people on the beach, which pleases. All this cannot be taken away, but the service in the hotel itself ... well, I would call it a "luxurious bottom". The disadvantages that I list below would not be disadvantages in a hotel for $ 100 per day, but for $ 400 it is not acceptable in my opinion:
1. 3 bottles of water of 0.5 liters are given per day for a room with 2 adults and 2 children. The nearest store from the hotel is 15 minutes on foot. Administration! Is it hard for you to put water coolers on the floors?
2. Room cleaning may or may not be available. There was a feeling that large rooms were specially postponed for the evening so that they would not be cleaned. We are not here during the day - no one cleans, even if there is a "Clean room" marker. But in the evening... Ho ho... at 19:00 there is a knock for you "Good evening. Do you need cleaning? Oh, are you resting? All right, here are 3 bottles of water for you, I'm off."
3. The child had a birthday, the hotel congratulated him with a cake. Thank you very much! But here's the bad luck, we also wanted to cut a watermelon in the room for the holiday... and knives are not provided in the rooms, and they will not give them to you in the restaurant, they will not give them at the reception, and they will not give you watermelon plates either. The service, damn it. Life hack: in this case, you take a plastic tray out of the refrigerator, put a watermelon on it, go to the Panorama, bang on the closed door and directly BEG to cut the watermelon. If you are lucky and they will help you, take the sliced watermelon to your room.
4. Food! The breakfasts don't change. Everything is always the same every day. God forbid you hang out in a hotel for a month - you will go crazy from the monotony. My wife and I are not picky about lunches and dinners at all, but we both came to the conclusion that there is no desire to repeat dinners at the Lighthouse. Dinner for four without alcohol and desserts 4-5 t.r. And most importantly - it's NOT DELICIOUS!
5. Grill bar "Les". We came, sat down at an empty table (there are no more than 10 tables), we were immediately warned that the food should wait from 40 minutes, because the grill is busy. "Do you see how many tables are occupied? As many as 9!". This is ridiculous.
And so, of course, there are a lot of little things that are just funny for a hotel of this level: a hand dryer in the Panorama, which no longer worked than it did, water in the shower room, which pours onto the toilet floor, which is why it is always wet there, an evening concert on Tuesdays, which repeats one-in-oneOne. I watched it once - you can parody the presenter like in the movie "Groundhog Day".
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5
2
August 7, 2024
It's a great hotel, we liked everything, we'll probably visit it again.
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3
June 29, 2022
The facilities at the hotel match the description and expectations. The breakfasts are great! a little disappointed with the food at the Mayak cafe (yes, the wait is 30-40 minutes. + unpredictable result. Once they ate delicious and with pleasure, and the second time - quite the opposite ...) and also in a grill restaurant - only khachapur turned out to be on top. Grilled meat is inedible (( but it was removed from the bill, so respect to the restaurant.
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August 13, 2022
We had a rest in this hotel with pleasure!
I liked everything very much!
The views from the restaurant are gorgeous)
The show program (every Tuesday) is great!
The breakfasts are awesome!(We only had them)
The rest of the food was in the city, in different cafes)
We will definitely come back here!!!
We recommend you to visit!
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October 26, 2022
A great place for a quiet, family vacation! There is everything for a comfortable stay! A variety of cuisine for every taste in the hotel restaurant.
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June 28, 2021
I was here. I liked everything. Price: I paid 13,500 in 10 days. Full board. The food was delicious and varied. There are many single rooms. ITS OWN beach, surrounded by rocks. A large beautiful area. But I give my 5* to the sanatorium "Moscow". Now it has been reconstructed. There is a four-star hotel in this place. For 1 day per person, the economy is 11,000!!! There are no single rooms at all. So I will choose other places to relax...
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3
November 17, 2024
The best hotel in Abkhazia.
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March 8, 2022
A magnificent hotel.
It was in August 2021. Good weather, very tasty food at the hotel.
Of course, I would like to have more fun and do something with the beach. And so, especially against the background of other hotels in Abkhazia, it is the best. Large territory, tennis court.
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November 3, 2022
The hotel is great!!! I really like it!!! I advise everyone!!! The service is on top, cooler than abroad!!! An amazing hotel, fully populated, but you don't see anyone and no one will mix it up. Feel the solitude with nature!!!! And what galleries are there! If Abkhazia, then only this hotel!!! I advise everyone, you will find everyone according to their interests!!!!
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3
November 29, 2024
This is a great hotel. It's just a fairy tale.
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2
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September 14, 2023
It will outline a pleasant place, the staff is polite, the sea and the beach are clean, the elevator to the beach is nice.
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3
May 29, 2022
Just a great hotel. Beyond praise. I will definitely go back there. Wonderful staff. Excellent cuisine. Service for 10 points. The territory is super.
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September 5, 2021
We had a family vacation, me, my husband, my mother and three children. The hotel is like "in Turkey". Cleaning every day, towels are changed every day, etc. It's all cool. I'll write that I didn't like it! Well, the most important thing is the prices at the bar: ice cream cup "Ladybug from Korenovka" they sell for 150 rubles! I didn't even meet this in Moscow. I bought a mojito, well, in my understanding, a mahito is made in a large glass, with mint, lime, rum and sprite. Here, for 350 rubles, they made the smallest cup with Mahito syrup and half of this cup turned out to be ice! Somehow we decided to eat at the Mayak restaurant, so we sat for 20 minutes, they didn't even bring us the menu. One waiter and one bartender cannot cope with the number of vacationers. I consider these prices to be a complete disrespect to my guests! Knowing that the price of this ice cream is 50p, they want us to pay 150. Well, I'm not a sucker to be bred like that out of the blue! And so it is in everything! They are ready to sell chicken broth for 300 rubles for a child's portion... Well, what is it? There is nothing else to do in the hotel except for the fantans, which work for 30 minutes at most... Well, or go to the lighthouse to wait until they come to you, and you can also go to the lobby bar to eat a piece of cake for 350 rubles. There is no logistics with the city and the hotel is boring. We definitely won't be coming here anymore!
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July 11, 2022
The hotel is open. It's not Moscow anymore. Everything is in marble, soft sun beds, places to relax by the sea and on the first line are excellent. The prices correspond to the quality. But grandmothers on vouchers from Sobes are a thing of the past.
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September 3, 2022
One of the best hotels in Gagra, excellent rooms, excellent staff, magnificent territory and views, if you improve the quality of food in restaurants, there would be no disadvantages.
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January 18, 2022
At the time of September 21, a good hotel for pensioners and families with children. Minimum alcohol, minimum entertainment. Of the advantages, good rooms, top-level cleaning, everyone is polite and cultured, the beach is closed, although it was not fully landscaped. It's a little far from the center. Take both lunch and dinner.
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October 14, 2021
We rested there on 02.10.2021, a completely renovated hotel according to the most modern requirements of the Garden Resort Gagra.
This is the best thing in Abkhazia. Many thanks for restoring this amazing place, and not only the buildings themselves, but the territory of the park and the beach.
I would like to separately note the quality and variety of food and especially desserts, I recommend taking extra with lunches and dinners
The prices bite, of course, but it's worth it.
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October 12, 2024
This is the best hotel in Abkhazia! Previously, the boarding house Ukraine was called.
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2
July 27, 2022
The hotel is terrible!
Don't come here!
They are not oriented!
They answer any problem: If you don't like it, leave!
The food is monotonous.
If you are only for breakfast, then lunch will cost you a pretty penny!
Count on 5,000 a day-this is what you can eat for lunch and dinner, plus snacks!
To order in the room when paying for a meal of 600 rubles, room delivery plus 500 handlebars!
The garden was burning damp, dark and bats fly in at night, the walls are dirty!
Half of the assortment is not in the bar!
Well, the choice in the bar is minimal!
There is almost nothing in the evening!
To eat in the city, you need to order a taxi, and this is plus 600 rubles round trip!You can't walk.
There is no taxi from the hotel, only a city taxi-it is not bladed, because local drivers drive cars, do not follow the rules and rush at a speed of more than 100 km/ h!
The food in the local restaurants of Gagra is one-pair and mostly not satisfying.
You can count the good places to eat on your fingers!
I would mention one place, the Amore restaurant!
To get there only by appointment!
The hotel itself is not interested in the comfort of its guests, you will always be to blame!
I do not advise you to come to this hotel!
Think a thousand times whether it's worth spending so much money on an image on the Internet!
I'm coming here for the second time, it was a different environment in winter!
We didn't even think about where we were going!
But today's situation has shown the true face of the hotel management!
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6
January 18, 2024
Paradise - silence, comfort, cleanliness, excellent food, service
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3
November 9, 2021
In 2 words, the hotel is great! Now you can comfortably relax in Abkhazia. Upon entering the territory and entering the lobby, I immediately realized that I would come again - this is already the inner feeling of a traveling person. The territory of the hotel is large, park-like, well-groomed, replete with a huge number of plantings, goes high up the mountain, offering stunning views of the sea and Gagra. The lobby and lobby are elegant, in a modern design, there is a lot of light, space, and air...The rooms are large, bright, modern, with high ceilings, which is not typical for new hotels. The towels in the shower room are perfectly white and fluffy, good cosmetics, bathrobes and slippers of high quality, and in general, it is noticeable that the hotel management does not save money, everything is also perfect in small things. Well done! Cleanliness is everywhere. The staff from the reception to the gardeners on site are friendly, smiling, interested in how things are going, if you like everything. how to help...Breakfasts are above all praise, diverse, for every taste, first-class products, excellent natural coffee. Well, the breathtaking view of the sea through the glass wall will satisfy the taste of any visual gourmet. We had dinner at the Lighthouse restaurant, the menu is not big, but in my case, this is only a plus.Everything was delicious and exquisite. We didn't get to the Grill bar, but next time, by all means.
I would like to highlight the work of Lyudmila, Mikhail, Rustam, Daria, thank you for your care, help and attention. I thank the management of the hotel for creating this paradise and wish prosperity and many grateful tourists.
See you later, Garden Resort!
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October 22, 2022
I really liked it. It's beautiful and cozy. If the task is to sunbathe and swim, you can not even leave the hotel. There is everything.
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3
July 17, 2021
Lovely hotel, very satisfied with everything. Service, cleanliness, attitude, nutrition. Everything is at a high level. Special attention should be paid to the garden and the descent to the sea by elevator. Beautiful territory, the hotel is surrounded by greenery, cleanliness and comfort in everything!
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August 15, 2022
The building is good. The bartender is wonderful. 15 tr day. But the service is zero. Don't go to the Reception with anything - everything is impossible. Very unpleasant girls, not at all. There are no glasses in the room, they sent a taxi away, like themselves, Wi-Fi does not work, asked to cut cheese-no, I did not have time to check in - immediately SMS check out 15 minutes before 12. The reception and service are so unpleasant. I put up a sign - half a day has passed, I returned - it has not been cleaned. We learned how to take big money - the service is like a 2-star motel. Yes, that's what's great - scrambled eggs for breakfast to order. The rest is very low level.
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August 17, 2022
It's a great place. We rented a suite, there's nothing to complain about. The territory is large and beautifully maintained. They do their best for visitors. I advise everyone to visit
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August 2, 2021
The stunning architecture of the hotel is embedded in the rock by one of the buildings and creates a sense of creation. How much a person is able to use natural features for his home. Without disturbing the natural aesthetics. You can access the mountain on four levels or admire the mountain and perennial cypresses from your room. And of course by the sea.
The hotel has just started working after a long renovation, a lot has been changed. The interiors of the rooms are at a height.
There are a lot of useful and interesting things to relax. But the most important thing is the people who help and do it with a smile, although sometimes they swear when they pulled the cord out of the towel rail) The service and attention to the guests are at a high level, despite the fact that the hotel has recently started its work⭐⭐⭐⭐
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4
September 18, 2022
I really liked the hotel. Large territory, excellent staff. The lobby is open around the clock. A musical fountain .
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July 27, 2021
The hotel has just opened after renovation. The location is beautiful, high on a cliff. An elevator goes down to the sea, to which there is a picturesque bridge. Everything is done with great taste and love. Very friendly staff, mostly young people from the Altai Territory, wonderful guys: Nastya makes very tasty cocktails from freshly squeezed juices in the lobby bar on the ground floor.
The territory of the hotel is like a large observation deck.
The views from everywhere are magnificent.
The hotel is suitable for families with children and for a romantic holiday. The rooms have everything you need and even more, there is even an ironing board and an iron. Bottled water is brought daily, which is very useful.Everything is very clean. All towels, all bed linen, bathrobes - everything is new and of high quality.
The sound insulation in the rooms is excellent. They are cleaned very well both in the hotel and on the territory.
Breakfast (buffet)-delicious and varied-take place in the Panorama restaurant with panoramic views)) windows.
Our balcony offers a fascinating view of the sea, the beautiful park of the hotel, and the pool.
The hotel has a beautiful terraced park with cypresses, pines, palm trees, oleanders. Local photographers like to hold photo shoots in the hotel's park.
Every evening, a musical fountain "sounds" in all the colors of the rainbow in the hotel's park.
Wi-Fi is available both in the hotel and on the beach.
Many thanks to the staff and owners of the hotel for a wonderful stay. We wish you prosperity and well-being!
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December 28, 2021
It is beautiful, very clean (so far new), not fussy, good staff, a cozy beach with an elevator, and restaurants for delicious Abkhazia are too boring and dull and expensive.
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November 27, 2021
The hotel has just opened this summer. Everything was great: the rooms, the food and the service. The beach, it's a pity, has not been equipped yet. Nature is beyond praise. However, everything is very neglected outside the hotel
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August 16, 2022
A great place for a comfortable family vacation! Clean, private beach. Helpful staff, cleanliness in the rooms.
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July 15, 2021
The hotel is great, the private park is gorgeous. The area for a walk🔥
Sauna, swimming pool, hammam 👌
There are even bathrobes )
Of course I would like free alcohol)))but alas, not Turkey))) (all for a fee)
The pastry chef is just a professional in his field! The food is delicious at home!🙌
I advise you not to look for a place to eat, it's better at the hotel.
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July 17, 2021
The best hotel in Gagra. We were from June 19th to 28th and wondered: where are the people? (Although, as they said, the hotel is almost full)
There are always plenty of places in restaurants, on the beach, by the pool. But there are no people.
There is an animator: fitness in the pool, games with children, a children's room.
The hotel is new: the design pleases the eye in everything. The staff is super polite and attentive.
I was impressed by the descent to the sea by elevator. It's very beautiful, although it's a little scary at first.
In the evenings, a musical fountain entertained: children swam in it (ran under the spray more precisely)
Hotel on the mountain: if desired, you can see scorpions, snakes, bats) Those who do not seek to meet them do not meet them) I had an interest - I found everyone)
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June 19, 2021
We just returned from vacation. The hotel is wonderful. It fully corresponds to the description and photos. We had a standard room. What is in the room, in addition to what can be seen in the photos: an iron and ironing board, (very pleased), a set of oral hygiene products, a shaving and cosmetic kit, a constantly replenished supply of shampoos, shower gels, hair conditioner, body lotion, a good hair dryer. A constantly replenished supply of mineral water with and without gas. Daily room cleaning. The staff is friendly and helpful. Thank you very much for the service. But since the hotel has just started, not everything stated on the site is working yet. So far, two restaurants are working this way. One according to the buffet system. We went only for breakfast (everything is delicious), lunch and dinner only with full panseon, there is no other way to eat there. The second restaurant is "Mayaks. So far, with a small menu (3 salads, three types of soup and a second course). Respect to the cook, everything is very tasty, but since he is still there alone and just couldn't cope, the wait for the dish was at least 30 minutes. From Otlel, you can easily walk to the center of old Gagra in 20-25 minutes on foot. The longest restaurant is a 15-minute walk away. The beach at the hotel is private and it is healthy, the sea is clean, but still cool. The pool was very saving.
The hotel administration would like to say a big thank you for the rest. But there are a couple of wishes:
1. Change the bread supplier. Rizina, it's impossible to eat.
2. The hotel is less than half full, and the Lighthouse cook can no longer cope, recruit staff to the restaurant, otherwise I'm afraid he won't last long at this pace. And the cooking is cool.
3. Someone is not immune from force majeure, but it is important to be able to resolve them quickly. For example, during our vacation, the stove in the Lighthouse restaurant broke. And that's it. The maximum that the Sengvichi could offer. The only option to eat is to go to the city. It wasn't difficult for us. We ate very tasty in Gagripsha. But someone may not want to go to the city in the heat. Perhaps it wasn't the stove that broke, but the cook escaped, otherwise at least they could offer a salad.
3. It is quite humid in Gagra and, accordingly, everything dries for a very long time, especially beach towels. Of course, you can get dry ones every day during room cleaning, but this is not very convenient. I had to catch a cleaner, since the cleaning time is not known and every day is different. Therefore, if you wish, arrange for the reception and delivery of towels in a certain place, at least next to the pool bar. It's much more convenient this way.
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November 12, 2021
The former sanatorium of Soviet party bosses. The place is beautiful, the rooms are huge, the view is magnificent. Everything is wonderful except the beach. There is no beach yet. And the food at the hotel has not been adjusted yet. The Mayak restaurant with Moscow prices and a very poor menu
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July 13, 2022
Sooo very polite staff! The rooms are clean. The large area of the hotel. A clean beach with an elevator. Very good animators. Only the food failed. I really let you down. It's expensive, it takes a long time to cook. There is practically nothing available. I have to go to the city to eat. It is necessary to catch up dear owners
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August 18, 2024
The place is the best in Gagra, I recommend it!
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3
July 16, 2021
Well, at least here you can write a review about the hotel, there is simply no place on their website for the opinions of vacationers.
I'll start with the pros.
1The area is probably large, beautiful, well-maintained. It is green, there are many mature trees, which creates a comfortable climate in any weather. 2. A beautiful view of the Gagra water area from the hotel elevator platform, which leads to the beach. I hung out on it for 40 minutes, the beauty is incredible, even dolphins can be seen. 3. Very decent interior and room layout, beautiful mattresses and pillows, back and neck did not hurt, slippers, bathrobes were, cosmetics-not very much, 2 bottles of water per room per day.4. The hotel is sooo quiet and calm (without infernally active animation and music), Relaxation at every step). 5. Good hammam and sauna. 6. Polite staff. 7. The climate and nature of Abkhazia is an undoubted bonus for holidays in this country.
Minuses: 1. Unstable WiFi, it is only available in the hotel building, at sea and by the pool, you are not connected. 2. Sooo monotonous breakfasts, you will not stay hungry, but on the fourth day you no longer know what to take. Sausages and bacon were served daily, the choice of muffins was meager (2, less often 3) types. There are very few fruits, although this is the south. Of the drinks - one type of juice, Water, tea, coffee. There were always problems with the coffee machine (every day), they were constantly waiting for it to be repaired. I often had to wait for the gastro-capacity to be filled. We didn't go to lunch and dinner, I don't know what they offered.2. The restaurant on the 5th floor has a gorgeous view of the sea, but the menu is quite expensive. The staff there is wonderful.3. There is a big problem with the concept of food, the sea bar is open from 12.00, although people are already at sea from 8.00, t,E. You need to carry the juices of the water with you. There were days when he didn't work at all. There is no place to buy water at the hotel at 11.00, Ice cream is only in the restaurant on the 5th floor, and if I want to eat it in the lobby bar, this is a problem. And there are plenty of such little things, they really spoil the holiday mood. We went to the city (3-4 minutes by car), 10 minutes on foot, bought water, juices, sweets, snacks, so as not to expect the opening of hotel bars. 4. The pool is too small, when the hotel is fully loaded, you can only soak standing there. We need more.5 Important!!!! The changing rooms by the pool are not working!! There is dirt in the toilet (dirty toilet bowl) and water on the floor all the time! That's a shame!6. The entrance to the sea is a large pebble, it hurts even in shoes, the hotel needs a descent from the pier!I think that at this stage of the hotel's operation, the price for accommodation is greatly overestimated (the hotel does not work like clockwork yet, there are many flaws), and it is too early to give 4 stars, the service is lame. An elementary trifle - a freshener in the bathroom ... is missing.
In general, the impressions are not bad, if you need privacy and peace, beautiful views, clean air and the sea, you can also suffer problems with communication and nutrition. It's just that the price is not too high, and with it the expectations. But the specifics of the country also play a role here, the tourist culture there is in its infancy, but it's a pity, the nature there is unique!
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