Гаруда-Экспресс
44 reviews
February 18
I love this taxi service! There have never been any problems: everything is clear, transparent and without unexpected surprises. They always work on the counter, no cheating. Cars arrive even faster than promised — most often in 2-3 minutes instead of the stated 8. It's just a salvation when you're in a hurry!
The autoinformer immediately sends a message with the make, color and number of the car, and then warns you when it is in place. The drivers are always polite, they drive carefully, the interior is clean, and if the suitcase or bags are heavy, they help to load them without any questions.
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1
March 19
Trip 18.03.2025. Sukhum.
1. The driver is from Central Asia, does not know the city, does not know practically the Russian language, the traffic rules are probably not for them.
2. We were driving with a child, and everyone was scared. This had never happened before, only Garuda taxis were called. Now let's choose another taxi. Life is more expensive.
3. You can ride a roller coaster with such an extreme. A taxi is not suitable for this.
4. There are no complaints about local drivers.
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September 22, 2024
What kind of service is this anyway???
A minibus, 6 passengers, came for us from the airport. The driver went about his business; we stopped at two pharmacies, after the border we made a detour to the village and handed over the parcel.
He didn't even ask us, but we paid the money for the transfer.
Back in general trash! We stood at the gate of the hotel for 50 minutes. The travel agent wrote to take a taxi and go by ourselves.
When he arrived, he did not even apologize, but to my question why was he not warned that he was late, a detailed answer followed ... "get behind the wheel yourself", "and when we are waiting for your planes", etc.
I want to clarify that a Russian tourist brought a lot of money to your country! And here's the attitude. We will not go any more and I will not advise anyone.
In order not to be unfounded, I am sending a photo of the minibus. Dates 12-21.09.24
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5
November 4, 2024
The taxi driver who trades Guluga Alexi Nugzarovich silver Honda h570oh, this is a disgusting lack of respect and attitude towards the guests of this wonderful country. Non-masculine behavior causing only negativity. It's a pity for the taxi driver, no one in Krasnodar allows himself to be in a taxi, for the record, you are not respected. A quick closure for you
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2
October 14, 2024
We had a rest in Abkhazia, used the transfer from Garaud express, was paid from the hotel to the airport.I am a disabled person of group 3, so it is important that they take us from place to place, and the driver took us to the border and that's it, then I had to walk and go with my luggage.To our questions, the driver replied that all questions were for the company. It's disrespectful to people, to put it bluntly.transfer on 3.10.2024 at 14h25m from the Joekwara hotel.A good rest was ruined by the Garuda Express.
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1
September 30, 2024
They were picked up and delivered on time, but the driver's behavior is from the category of an offended saleswoman at the market! Transfer time 04:30, silver TOYOTA VOXY K790KC. On the remark to change the music or turn it down (too harsh sounds of Sufi motifs and high volume for four in the morning), he began to express his "opinion" what he thinks of us, upon arrival at the airport he reminded us of the same thing again! The feeling that we came to the market and quarreled with a bazaar aunt, to put it mildly, is not professional and does not paint your employee as a man ... The mood is simply spoiled in the morning, and all you had to do was turn off the sound in the back row of chairs!
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1
September 12, 2024
A black Toyota minivan number 446 was driving from the market today. The driver, approaching the destination in 2 minutes, turned off the meter on which there were 180 rubles, and announced the price of 400. I became indignant, at first he insulted, and then he began to poke the amount of the trip on the tablet 280 rubles, but he did not give us to see if this trip was ours or some other. Our compatriots came up, I told them not to take this taxi, because they were being harshly deceived, the taxi driver was yelling, calling names and threatening at the top of his voice to the entire sanatorium. I threatened the police, only then did he shut up.
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3
August 19, 2024
08/18/2024 at 14-25, the taxi driver Garuda drove into our car, which was standing at the disembarkation of passengers at the Russian border, refused to pay for the repair of the bumper of our minivan, disappeared from the scene of the accident, while everyone, along with their Abkhazian friends, ran over us with obscenities, threatened violence. I will never recommend this company to anyone, because not only are your lives in the hands of drivers who can ruin you on the road, but they can also deal with you if they themselves are to blame for something. The culprit was a Volkswagen, state number M 490CC.
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5
September 5, 2024
Excellent service.Always on time, to any point, the price is very acceptable.They were used repeatedly during their vacation in Sukhum.
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1
August 23, 2024
They were called in advance, to the train.I was worried that something would go wrong.The driver arrived even earlier by 7 minutes.Fixed price.The driver asked the car to get closer.We also forgot the package in the car, so he found us and gave it to us, thank you!!!!
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1
August 9, 2024
Great taxi! During the meeting, the attentive, cultured driver Maxim was carefully taken. I recommend it to everyone
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3
March 26, 2024
I give a high rating. Cars arrive quickly, the price is fixed. There is an application that makes it easier to use. There is an accessible Internet throughout the territory of Abkhazia
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1
6
September 7, 2023
If there is a taxi in Sukhumi, only Garuda! The machine will be delivered in 5 minutes. Very reasonable prices. The cars are clean, the drivers are polite, neat, with a Caucasian flavor and hospitality. I recommend it!
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6
August 3, 2023
Good afternoon!
It's a disgusting system, I pray I never get to them again. The organization of boarding and roll calls is terrible.
It feels like they are doing this for the first time and learning at the moment.
Dear Friends, if you have a choice. I suggest not to choose Garuda express.
Dear organizers. Why should we look for and wait for those who are late for an hour, when it is possible to send a small car for such comrades at the end? Why do roll calls 10 times, and then do roll calls again when boarding the bus.
Why it is impossible to immerse those who come up and not drown people.
I'm not the only one who's furious. I came to rest, and as a result, I listen to everyone swearing, not waiting for several hours.
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11
May 28, 2024
I will never call your taxi again and I will not advise my friends. They called, the taxi driver asked to cancel the call, but he will meet them. When calling, they wrote that we would arrive by Swallow at 13.09. I ask for the exact price. It's strange somehow. he says, what didn't the dispatcher say)) No , he didn 't . ..the price was -370. . then the answer killed. I'll take you by the meter.. once again, specifically, what is the price.? You drive that you don't know from the railway station to Pitsunda, you wrote a specific address! It's like 1300 somewhere. but we'll go by the meter. Like, I work in a taxi. I ask, then why was the call asked to be lifted? A lot of drivers carry 1000 rubles, the price is clear. Why tell fairy tales? It's not pleasant! And if you came and were greeted like that in another country, how would you react? Do you guys really think that by doing this, people will call your taxi? come to rest? You can't treat tourists like that. Abkhazia is a super country, we constantly meet only good people..kind and humane.. . But after talking with the taxi driver, the mood was to go to Adler, Sochi to rest. Yandex taxi was clearly called there and the price is fixed..it suits you to call..No, you don't. You'll lose all your customers that way.
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15
1
August 1, 2024
Drivers don't want to use this service at all. You're standing there calling. And he's standing next to me. And he tells stories to his friends. You come up personally, you don't mind going at all, only the price is much more
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6
August 29, 2024
The bottom. We ordered by phone to the center of Sukhum-no one arrived, and even the operator did not call back. And he didn't call back the next day. Tell them it doesn't work that way. Ignore it
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3
July 14, 2023
This company provides a transfer service from Russia to Abkhazia. We arrived in Sochi on July 4, then transfer. We waited 1.5 hours for him, as this is a company rule. We got on the bus and went. I do not know how the logisticians make up the way, but the 53-seater bus barely crawled into the dark streets of the village of Tsandripsh. We drove through this village for 2 hours at night, the bus could not enter one of the streets. Why do the company's logistics specialists not take into account the dimensions of the bus, the time of day and do not take care of the time of tourists upon arrival?
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11
April 26, 2023
We ordered a taxi from Novaya to the colonnade. He brought me and my mother to the address of the colonnade, there was no change from 500 rubles, he asked for a transfer - there was no Internet, I couldn't. When asked to take you to the Wi-Fi in Abbot ignore. I took him to gagripsh , parked on the side of the road, pointed to the stall and Said "go change it." Where do you get such "miracle drivers"? At the stall, local adequate men laughed at this situation and said - it's not beautiful, in that case, do not pay. If it wasn't for my mom's birthday.......
I am a local, I live in Sochi, in Abkhazia almost every 2 months, I know and respect. But this is the first time I've met such a "miracle". Your service is the first and last time for sure.
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15
1
December 11, 2023
Everything is fine. The taxi service is fast, the drivers are normal, the dispatch service is too. It would be great if we added a taxi call.
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1
5
October 3, 2022
Never! I will never even go for nothing! We ordered a transfer to Sochi from Gagra. At the appointed time, we went to the gate of the hotel, there was a minibus with 20 passengers (and this is an individual transfer for 3800 for them). There are three of us, my husband, me and the child + 2 suitcases and a baby stroller. The suitcases of other passengers were chaotically laid out and ours were not visited. We decided to take one with us to the salon. After that, we began to fold the stroller and the driver decided to express his dissatisfaction with the fact that we did not bring the stroller folded. To which I replied that we would fold it in 3 seconds, there is no problem. And then he was carried away, apparently he did not expect that they could answer. Insults were sent to me: snake, my husband was unlucky with me, if I want to leave, then I'd better keep quiet. Several men told him to calm down, but there was no stopping him. I wrote a complaint to the company about this situation, but alas, apparently the clients are not valuable to the company, as well as reputation. Disgusting attitude towards the client. I do not advise you to use the services if you do not want to be insulted for your own money.
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16
July 21, 2023
The driver smoked all the time, the passengers' suitcases did not fit in the trunk, most of the passengers were women with children and elderly people, when asked for help, the driver said that he was a driver, not a loader, which increased the travel time while the women helped each other, at that time the driver was running away somewhere. disgusting!!!
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7
August 26, 2024
Great. Fast delivery, polite drivers. Thanks
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3
October 2, 2024
I advise everyone to use this taxi, waiting for 3-5 minutes, even late, but I will...
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August 21, 2023
On August 11, 2023, we arrived in Adler. Then there was a group paid transfer. An absolutely unprofessional driver did not know where to take tourists, wound through different streets and generally had difficulty understanding the navigator's prompts!
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5
1
October 20, 2024
A good taxi, the trip is made according to the meter, they come quickly
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August 13, 2023
Poor organization of the process. There are no complaints about the drivers. Upon arrival, they did not meet, they had to call themselves, wait a long time for the greeter, look for him, and then wait two more hours for fellow travelers arriving on the next flight. On the way back, an overcrowded car according to the number of passengers and a taxi ride at your own expense from customs. Idle time at customs is two hours. Everything could be solved quickly. If the computers at the customs refused, it was just necessary to send a car from Russia, the company has such an opportunity, but it was easier to torture customers.
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4
July 7, 2024
The pilot will always be in time with comfort and accuracy. And on time.
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3
July 16, 2024
If it were possible to put minus 100, then I would. An ugly organization.
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4
September 30, 2022
On September 30th, 2022 at 5:30 a.m. I'm calling. We need a taxi to kiaraz 9 at 6.05. They tell me there is no car. I always drive at 6 in the morning, I make orders from them. I'm calling 40 minutes in advance. How is it?? There are no cars in the morning. The dispatcher is to blame. Please reprimand me. The order was accepted in another taxi . Everything is on time, we took it. You'll lose all your customers this way.
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9
September 28, 2022
We spent an hour sorting things out and running around with suitcases. The organization of the office is lame. The driver arrived as he was told. Taking a taxi is faster and without nerves. Now, from now on, you'll think, but it's necessary - to order a transfer?!!!!
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7
July 25, 2024
Miserable and worthless! I do not advise you to get involved
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3
July 5, 2024
I recommend a great taxi
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2
August 2, 2023
A normal taxi. The service is good and I do not understand what exactly the complaints of the dissatisfied are.
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August 18, 2021
We ordered an individual taxi there and back , the application was accepted, the form was sent. As a result: they didn't take us there or back (( They wrote that there were no cars... after we started writing to them. They asked if they would be able to return the transfer, they did not even respond. I do not recommend it!
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6
December 24, 2023
Excellent service
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2
1
December 5, 2019
A great taxi. They work according to the counter. The entrance time is 8 minutes limit. And they arrive 2-3 minutes. The robot calls back and tells you the number, color and make of the car. The drivers are polite. An SMS message arrives with the exact amount of payment. I use it all the time and I am very happy
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September 18, 2022
They work carefully and folded, and quickly 👍🚀
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4
September 16, 2019
I use it all the time. The drivers will bring you on time clearly and professionally.
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3
September 11, 2020
I have been trying to book a transfer online for 2 days and they do not accept the application.
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5
March 23, 2021
The prices are too high. Taxi drivers don't give you change
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3
August 9, 2018
Everything is at the highest level! !!Thanks to the head! !!
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4
October 23, 2018
They arrive quickly and at any time
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4
July 29, 2018
the best taxi in Abkhazia
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