GasOn
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Contacts
+7 (771) 726-40-98
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Business hours
24 hours
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4 reviews
August 3, 2024
Today 03/08/2024 at this gas station, I had to go through a quiet horror. I went there because they praised this gas station. I asked to pour 30 liters of AI95, the amount was displayed on the screen, I paid. I 'm out , waiting . There is no gas station. I see the price is 258 tenge. I come back and ask why I was sold at the price of 294?? The girl couldn 't answer , just silently looked at the guy next to her . I turned to him, as it seemed to turn out, it was a manager named Rasul. He told me a technical error, ok, I replied then fill up for this amount to me and make a recalculation. No apologies , no explanations . I went out and waited outside at 35 degrees for another 10 minutes . She 's back again . I ask what's the matter? How long should I wait? Then the manager began to raise his voice in irritation! Can't you see we have a technical error! I made a remark to him to change his tone. And then she demanded a refund because I couldn't wait for them to resolve their issue. I was refused a refund! Wait, we can't do this! I repeated that there was no time to wait and their technical problems should not delay me. There is no question of apologizing !!! I saw the number of the call center , called there . They also said wait quite calmly . I had no choice but to call the patrol service. The staff of the local police department arrived quickly. To their question, for what reason you are not returning the money, Rasul replied, we will refund it now. And they continued to solve their problem. I waited for a while longer. I went out and asked the staff why they don't return the money? And since the fifth time!! Accompanied by an employee, I was allowed to return the money!!! They didn 't even apologize ! I am a driver with 20 years of experience and I see this for the first time!! I wrote an appeal through the Egov portal. To the State Revenue Department . So I haven't been given a fiscal check yet. I hope that the management of this gas station chain will see this review. I reserve the right to make this egregious case public
See original · Русский
February 6
Good 92nd gasoline. Friendly staff.
See original · Русский
February 10
Very modern gas station!
See original · Русский