The service is good, the waiters are great. The food is delicious, and so are the drinks. The music is good. but! That's if you don't go down to karaoke… It seems like it's time for Kraft to change his DJ. Why? Because a normal DJ greets you with a smile, creates a mood. We were replaced by Vlad. And we were very disappointed (we spent the whole evening with a stony face. He played two songs on the table for his friends. For the rest, one at a time. And this is despite the fact that there were twice as many of us. Everything was decorous and noble. As a result, at 1:50 (although the establishment closes later) from him comes the phrase: That was the last song. Customer orientation? No, you haven't heard of it. They're gone. And we won't be coming back.
We have been waiting for our orders for a very long time. It felt like they had forgotten about us. The dishes are expensive, they taste like everywhere else. We regretted that we came to celebrate a birthday. The music is loud. You need to look for a waiter, he is never there when you need him. Don't set foot here anymore. The service does not match the prices. It's a pity for the money and nerves spent.
We waited a very long time for orders, the rolls were cold, we left them on the table next to us and waited until they brought them to our table from the next one. First the food was brought, and then the appliances.
The staff is a separate song. We came in the evening in the company of 4 people, the waiter looked at us and safely ignored us. After hanging on the phone for 10 minutes, they deigned to bring the menu and... that's it. Disappeared. They sat for another 20 minutes and left, drinking heavily.
Terrible place, hookah was made for an hour. During this hour, none of the staff even deigned to come up, although they paid attention to me! The hookah was eventually taken out unheated and tasteless! I would forbid such an institution to work!
The service is terrible. The order was waited for a long time, the rolls were brought cold. The waiter rarely came up. The only delicious thing was beer
The staff are like sleepy chickens. To drink coffee in the morning, so you have to wait for half an hour. I don't say anything about food at all - with an incomplete landing, you have to wait a very long time.
There is no service, the staff is not customer-oriented. Having booked a table for a large company a few days in advance, the administrator came to the establishment at the appointed time, spread his hands and said everything is busy 😂