Great car dealership! Qualified and competent staff. I would like to express my special gratitude to dealer Andrey Shcherbakov for his attentive attitude and help in purchasing the long-awaited car.
Purchased Geely Emgrand.
Package contents - Comfort.
Everyone is happy with the car, but these are impressions of the car, not the Dealer's work.
So.
I will not sing praises, but I will say that the people working there are professionals in their field. This also applies to the branch in Novopolotsk, where all the registration was directly carried out, but also to the machine maintenance and training center in Vitebsk.
Previously, in Novopolotsk, and Dmitry and Ekaterina work there, they explained all the terms of the purchase very clearly, assessed the possibility of obtaining a loan, they are always in touch, all issues are resolved instantly. Upon receipt of the machine, a detailed explanation of all the settings, functions, and capabilities of the machine. When they told me that it takes at least an hour to receive and explain, I did not smile. But believe me, this is the minimum time in which you can figure everything out. Many thanks for the approach to work, professionalism and just a human attitude towards people - today it is also worth a lot.
Now about the car and training in Vitebsk.
The anticorrosion is applied evenly, efficiently, into all the cavities provided for this purpose. Everything is put in place, the fasteners are smeared in order to exclude moisture ingress. The anticorrosion does not protrude anywhere on the front surface. Protection, mudguards are installed. Winter tires are shod on wheels, summer is in bags in the trunk. The wheel balancing is perfect, the pressure is uniform (even when the rubber warms up, it grows the same way).
In a word, RESPECT the service center!!!
Conclusion - we are very happy with the purchase, and to such people, with such an attitude to their work and just people, I want to come back again, for the next purchase))).
Thank you all very much!!!
An exemplary service, with excellent staff who know how to approach new and old customers. I did something in this service, even though I am from the Russian Federation, the difference in the quality of customer service is like heaven and earth compared to Russian services, where they can send you three letters and take twice as much money. Now for service only here.
Hello, everyone. Gili Emgrand acquired, 2024 V. Gili Center at the Ravens was led by Vladislav Kovalevsky throughout the transaction. A very good manager, a pro in this field!!! I advise everyone to contact him!!! Thank you Vladislav!!!!
I contacted the service and was very satisfied. The repair was insured, so I got the job done efficiently and on time. They are so customer-oriented that I am just surprised every time. The first time an employee arrived at 7.30, because I (!) had to go to work by 8.00. The problem is mine, but they solved it!!! And when the insurance agent came for me on his day off in the morning (again because of my employment), it was in full... delighted.
I recommend
As for me, it is quite an adequate service, I serve Skoda rapid there, at the next one, an antifreeze leak was detected in the pump area (they immediately offered to replace it under warranty for free, although the replacement of this unit was carried out 10,000 km ago).
If you want to buy a car in Vitebsk and the region, then this is here.
The staff is qualified, friendly, the service is high-quality, unhurried, you feel needed, you feel cared for.
I recommend.
It was not possible to buy a car, long queues and long delivery times. But I'm serving here now, and I'm generally satisfied. But there is something else to improve.
I bought my first new car here - the X50. Even the process itself was pleasant, the managers were very polite and knowledgeable about their product. They gave me a loan, told me about the car, taught me how to use multimedia, and also gave me a gift as a result. I've been using the car for a month now, I'm very happy. I want to say thank you again to the entire sales team, you are well done.
Friendly staff, coffee, work is done on time and quickly.
I recommend that you be present when complaining about a car. I handled the knock in the suspension, they said everything was OK. A week later, he came back and showed it himself, after which the case was indeed recorded.
Excellent service!!! Competent staff. There was a problem on the way to St. Petersburg, the error was promptly removed, competently consulted and prompted what to do in this situation!
In general, a good place to service your car. A nice bonus in the form of a chocolate bar for coffee was very endearing to me
See original · Русский
Show business's response
BJ_marketolog
Level 11 Local Expert
April 21, 2024
Good quality of service, thanks to the service worker who carried out the maintenance of the car.
I continued the post-warranty service of my car in this service because of the favorable Geely service promotion.
Thank you, service manager Pavel Volkov, for his high customer orientation and ability to listen to the client, communicate with the client.
Many thanks to the car dealership administrator, Valentina. You are always on top! Always for the customer. Thanks for the coffee and chocolate.
It's a cool car dealership, but consultants are interested in each of us, so they are ready to turn inside out to persuade us to buy a car, no, of course they are good, they will tell you everything, they will show you everything, they know well what they offer, but it's better to come to such places with your professional.
The guys are working well, they have problems, they are trying to solve them. Coffee could be served in the waiting room, of course. And if there was water, there wouldn't be any. I mean coffee and water for free, as in other European salons.
Recently purchased a Geely Emgrand car. Everyone writes about some kind of gifts. Not only did I not see them, I was not even offered to take a picture with a bow. I would like to be more attentive to customers. Although managers probably don't care, since cars are in demand now.
See original · Русский
3
Show business's response
ms1nna
Level 5 Local Expert
July 26, 2024
Managers do not fully consult on cars. We came to the salon, we were interested in the Geely model, well, it's good that we were interested in it, we ourselves approached the manager who was sitting at the table, asked for a loan calculation. Payments were calculated for us, but I still did not understand what configuration the car was in. So we went ... apparently, the staff is not really interested in selling cars. Calculations with payments remained in memory, it is unclear what kind of car. Thanks for not sending it)))
Good sales to you!
See original · Русский
Show business's response
Виктория Черненкова
Level 3 Local Expert
September 6, 2024
They wanted to buy a car, but in this car dealership the manager was not interested in it. The first thing that pushed us away was that we were waiting for him. And the second thing is that for all our questions, we were given printed sheets with the words "read". In early May
Cool salon. The car had to wait, but not for months as someone writes. Anyway, it was worth it. Now I'm on the new X50))). Thanks to the manager Vladislav, I was very surprised by the attitude towards customers, except that you can only meet this in Minsk
Good service, excellent customer service. Fast, high-quality and trouble-free. If your car is also under warranty, then they will solve any problem. There is a waiting area, a children's area, free coffee and tea. Worth a visit :)
Overall, positive impressions from this car dealership. An adequate price for a trade-in. When purchasing a car and pasting risk zones in anti-gravity film, additional risk zones were pasted as a gift.
See original · Русский
4
Show business's response
A
Anonymous review
July 7, 2024
Everything is included, except the possibility to get there. If your TRIP takes more than 3 hours, prepare $20 for a taxi.
Good afternoon.I want to leave a review on the work of the salon in Vitebsk.We ordered a car on 04/20/2023.Today it is already 12.10.2023, there is no car.The manager said a couple more months today.How long can you wait for a car if those who ordered in September have already received it.Maybe you should write about the quality of the salon's work somewhere else?
I asked twice in the feedback on the site to contact me, silence, I called twice, left a phone number, and silence again. Moreover, the girl asked for the phone number again for the second time, since she lost it, well done
They don't need buyers. They have a blockage with them!
Friendly and polite staff. The attitude towards customers is at the highest level. They called and reminded me about the appointment. There is free coffee for customers, a waiting area.
Nice salon, very cozy, very polite staff...Only problems with the availability of cars, you need to wait half a year... Although it's like this everywhere now..😩
Strangely, there are no cars on sale, even for local residents, the wait is at least 3 months. Residents of the Russian Federation can not buy at all, only through someone from the locals.
I can't say anything about the purchase and maintenance of cars in this car dealership. I came there to consider Gili's car for purchase. The manager showed everything, told me, and offered options. The only thing that failed to pass the test drive. The test car was on a substitution.
The discussion is excellent. A huge assortment of all kinds of souvenirs. Discounts for regular customers. The staff is polite. There are cars in the test drive. Free coffee for customers.