I contacted the service and was very satisfied. The repair was insured, so I got the job done efficiently and on time. They are so customer-oriented that I am just surprised every time. The first time an employee arrived at 7.30, because I (!) had to go to work by 8.00. The problem is mine, but they solved it!!! And when the insurance agent came for me on his day off in the morning (again because of my employment), it was in full... delighted.
I recommend
Great car dealership! Qualified and competent staff. I would like to express my special gratitude to dealer Andrey Shcherbakov for his attentive attitude and help in purchasing the long-awaited car.
Purchased Geely Emgrand.
Package contents - Comfort.
Everyone is happy with the car, but these are impressions of the car, not the Dealer's work.
So.
I will not sing praises, but I will say that the people working there are professionals in their field. This also applies to the branch in Novopolotsk, where all the registration was directly carried out, but also to the machine maintenance and training center in Vitebsk.
Previously, in Novopolotsk, and Dmitry and Ekaterina work there, they explained all the terms of the purchase very clearly, assessed the possibility of obtaining a loan, they are always in touch, all issues are resolved instantly. Upon receipt of the machine, a detailed explanation of all the settings, functions, and capabilities of the machine. When they told me that it takes at least an hour to receive and explain, I did not smile. But believe me, this is the minimum time in which you can figure everything out. Many thanks for the approach to work, professionalism and just a human attitude towards people - today it is also worth a lot.
Now about the car and training in Vitebsk.
The anticorrosion is applied evenly, efficiently, into all the cavities provided for this purpose. Everything is put in place, the fasteners are smeared in order to exclude moisture ingress. The anticorrosion does not protrude anywhere on the front surface. Protection, mudguards are installed. Winter tires are shod on wheels, summer is in bags in the trunk. The wheel balancing is perfect, the pressure is uniform (even when the rubber warms up, it grows the same way).
In a word, RESPECT the service center!!!
Conclusion - we are very happy with the purchase, and to such people, with such an attitude to their work and just people, I want to come back again, for the next purchase))).
Thank you all very much!!!
If you want to buy a car in Vitebsk and the region, then this is here.
The staff is qualified, friendly, the service is high-quality, unhurried, you feel needed, you feel cared for.
I recommend.
Friendly staff, coffee, work is done on time and quickly.
I recommend that you be present when complaining about a car. I handled the knock in the suspension, they said everything was OK. A week later, he came back and showed it himself, after which the case was indeed recorded.
As for me, it is quite an adequate service, I serve Skoda rapid there, at the next one, an antifreeze leak was detected in the pump area (they immediately offered to replace it under warranty for free, although the replacement of this unit was carried out 10,000 km ago).
I bought my first new car here - the X50. Even the process itself was pleasant, the managers were very polite and knowledgeable about their product. They gave me a loan, told me about the car, taught me how to use multimedia, and also gave me a gift as a result. I've been using the car for a month now, I'm very happy. I want to say thank you again to the entire sales team, you are well done.
Excellent service!!! Competent staff. There was a problem on the way to St. Petersburg, the error was promptly removed, competently consulted and prompted what to do in this situation!
It's a cool car dealership, but consultants are interested in each of us, so they are ready to turn inside out to persuade us to buy a car, no, of course they are good, they will tell you everything, they will show you everything, they know well what they offer, but it's better to come to such places with your professional.
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BJ_marketolog
Level 11 Local Expert
April 21
Good quality of service, thanks to the service worker who carried out the maintenance of the car.
I continued the post-warranty service of my car in this service because of the favorable Geely service promotion.
Thank you, service manager Pavel Volkov, for his high customer orientation and ability to listen to the client, communicate with the client.
Many thanks to the car dealership administrator, Valentina. You are always on top! Always for the customer. Thanks for the coffee and chocolate.
The guys are working well, they have problems, they are trying to solve them. Coffee could be served in the waiting room, of course. And if there was water, there wouldn't be any. I mean coffee and water for free, as in other European salons.
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ms1nna
Level 5 Local Expert
July 26
Managers do not fully consult on cars. We came to the salon, we were interested in the Geely model, well, it's good that we were interested in it, we ourselves approached the manager who was sitting at the table, asked for a loan calculation. Payments were calculated for us, but I still did not understand what configuration the car was in. So we went ... apparently, the staff is not really interested in selling cars. Calculations with payments remained in memory, it is unclear what kind of car. Thanks for not sending it)))
Good sales to you!
Recently purchased a Geely Emgrand car. Everyone writes about some kind of gifts. Not only did I not see them, I was not even offered to take a picture with a bow. I would like to be more attentive to customers. Although managers probably don't care, since cars are in demand now.
Cool salon. The car had to wait, but not for months as someone writes. Anyway, it was worth it. Now I'm on the new X50))). Thanks to the manager Vladislav, I was very surprised by the attitude towards customers, except that you can only meet this in Minsk
Хороший сервис, обслуживание клиентов отличное. Быстро, качественно и безотказано. Если Ваш автомобиль ещё и на гарантии, то решат любую проблему. Есть зона ожидания, детская зона, бесплатный кофе и чай. Стоит посетить :)
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Виктория Черненкова
Level 3 Local Expert
September 6
They wanted to buy a car, but in this car dealership the manager was not interested in it. The first thing that pushed us away was that we were waiting for him. And the second thing is that for all our questions, we were given printed sheets with the words "read". In early May
В целом положительные впечатления от данного автосалона. Адекватная цена по трейд-ин. При приобретении автомобиля и оклейки зон риска в антигравийную пленку в подарок оклеили дополнительные зоны риска.
Good afternoon.I want to leave a review on the work of the salon in Vitebsk.We ordered a car on 04/20/2023.Today it is already 12.10.2023, there is no car.The manager said a couple more months today.How long can you wait for a car if those who ordered in September have already received it.Maybe you should write about the quality of the salon's work somewhere else?
Дважды просил в обратной связи на сайте связатся со мной, тишина сеголня два раза звонил оставлял номер телефона итог снова тишина. Причем девушка второй раз снова попросила номер телефона, так как она его потеряла, молодцы
Покупатели им не нужны. У них завал с ними!
Дружелюбный, и вежливый коллектив. Отношение к клиентам на высшем уровне. Позвонили, напомнили о записи на ТО. Есть бесплатный кофе для клиентов, зона ожидания.
Не могу ничего сказать про покупку и обслуживание авто в данном автосалоне. Приезжал туда рассмотреть автомобиль Джили к покупке. Менеджер всё показал, рассказал, предложил варианты. Единственное, что не получилось пройти тест драйв. Тестовый автомобиль быль на подмене.
Обсуждение отличное. Огромный ассортимент всяких сувениров. Скидки для постоянных клиентов. Сотрудники вежливые. Есть машины в тест-драйв. Бесплатный кофе для клиентов.