A fairly large store of the Hephaestus trademark. With the introduction of sanctions and restrictions by unfriendly countries against the Republic of Belarus, the assortment has become a little thinner. But the company is trying to find ways to solve problems with components in order to resume production of individual items of the model range.
The entrance to the store itself is not very convenient, but in general it is possible to park.
The staff is sociable, very polite and friendly, they explain everything in great detail about each product. They help with loading. It's a wonderful store, if you need anything, then go there. We recommend it.
It is located on the ground floor of an apartment building. The room is of medium size, but the entire range of gas stoves is presented. Also, you can buy or order consumables for most models. Parking is a problem. You can turn right along the avenue before reaching this building, drive through the courtyards and park the car behind this building from the residential entrances
Super store! The service is at the highest level. There is a sofa in the hall, you can sit down and relax. I bought a gas stove for fishing, so here both cylinders and hoses are sold. And in general, a huge selection of spare parts and accessories for stoves and hoods. I took home the liquid for washing the stove, washed even what seemed to be impossible to wash. My wife is delighted!
Great store. A spacious hall, a large selection of equipment and components. Prices for spare parts from the manufacturer. Quickly picked up with an employee what is required, bought and repaired the stove for Mom, 4 times cheaper than expected by the repairmen. The location is convenient, there is Parking nearby.
I like this store, the staff is always polite and they explain and show everything in detail. I use this technique and never have any problems (personally, I have a hood, an oven and a gas panel. Everything works great without breakdowns
I was going specifically to buy a gas stove.The store staff is in their place: they told us everything about the purchase.Registration, loading (I picked it up by pickup, but there is also delivery) 4-5 min.I recommend.
I really like this store. Firstly, I am proud of the Belarusian manufacturer, and the design of the plates is for every taste. Secondly, I like the prices. And thirdly... all the parts can be replaced if necessary. Even if you just don't want to wash something ... fourthly, responsive staff and professional advice
A good place, competent specialists. We described in detail and compared all the characteristics of the plates for specific kitchen parameters. There are also other kitchen accessories. Everything for every taste and purse
A pretty good store! There is a choice, the staff is responsive and knows what they are selling ! There is even a delivery, which is important, inexpensive ! But you need to look at the prices! A branded store does not mean that it is cheap!!!
There are absolutely no complaints or questions about the store, employees, or sales organization. But there is a reference to the Hephaestus trademark itself and its current quality! Very upset. Hephaestus is no longer the same. Defective equipment is brought immediately. Not a factory worker. There are 7 seals of quality control departments on the certificate. It is not clear who checks and how. In the service workshops they say directly - Chinese components are installed! We will come and change it without question, but it is not known how long the new part will work, because the quality does not work any 7 out of 10. Problems and breakdowns are very common. Either it doesn't work right away (our case) or it breaks down after a few weeks or months (I found a lot of cases on the Internet with my breakdown). In fact, everything seems to be organized, the repairmen come home and repair, BUT the spare part may break tomorrow and you will be friends with the repairmen throughout the warranty period. And here the main question is: and then what? The warranty will end, and then after the first breakdown you will start spending money on low-quality spare parts. Well, or just throw it out and buy a thing of a normal brand. It's a pity, it's really very! I have always believed in the quality of our products. I grew up with a stove that has been around for more than 35 years and not a single breakage. Where and at what point did everything go wrong for you? I bought both a hob and an oven on my own, but I think this is the last thing I bought from Hephaestus.
A great store, a consultant guy of short stature, did not remember the name, told everything in detail, chewed, thanks to him we decided on a gas stove, ordered, we are waiting for delivery from the factory. I am not a fastidious person, but it is difficult to please my wife, but she was satisfied. Definitely recommend it!!!
A wonderful consultant girl, though I didn't remember her name.
A professional in his field, a smart girl.
I consulted, prompted and advised what would be best.
As a result, I bought an oven and a hob.
We delivered everything on time by calling several times in advance according to the delivery time.
In general, well done.
The first impression is a small shop. If you look from the outside, because he is in a residential building. But! Going inside I was surprised to say the least. A huge number of samples of equipment are exhibited. And not so crowded, the store is spacious.
I liked the managers. I have never been a tech guy, and the guys clarified some technical points to me in an accessible form.
Been here three times already. To buy some consumables for small things. This is also a big plus. And household appliances are standing and spare parts are laid out on the showcases.
Guys who are planning to buy this brand Hephaestus, then I want to upset you 100% you will fall for low-quality goods and marriage.Every 7 goods out of 10 is a marriage and not only.They do not want to refund money for goods that are new from the Hephaestus defective factory.They are constantly being misled.They pull the rubber with any spin.Moreover, representatives of the company of the Internet site send obscenities by phone.I think this is not an invitation to the buyer.The quality of the 10-point system is 4 points.I DO NOT ADVISE buying!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I do not recommend this store. We bought an electric oven EDV DA 622-02 A. It turned out to be of poor quality. We went to the store, the master said that we were cooking incorrectly. The oven has not been changed. We sent a video to the Hephaestus factory, the answer struck us with a disgusting attitude towards our compatriots: there are no defects. Nevertheless, condensation collects in the oven, leaks and spoils the kitchen cabinet. I do not recommend this store and Hephaestus equipment. Sooooo poor product quality and poor work of the store staff.
The store is good, the employees are polite, there are enough goods in the category of everything for gas and water removal, there are all appliances and spare parts
I applied for warranty repair of the oven, the problem was fixed within a day.
I was satisfied.
The staff is friendly.
There is also a large selection of components for Gefest household appliances in the store.
I visited your store and left a good impression. The sales consultant listened carefully and advised which is the best purchase to choose. He helped me make a choice.
I liked the service.Well done!
We got through on the weekend, found out about the availability.We arrived , took it away, got a consultation, we will definitely come again!
I am pleasantly surprised by the service. The stove is more than 5 years old, I decided to wash the glass on the oven door, disassembled, washed, and....I lost the mounting bolts. It's New Year's Eve, and my oven won't close. The bolts are specific, I don't know where to get them. Not expecting anything, I called the store on Partizansky. We listened, gave the coordinates to master Eugene, who was not lazy, brought them to the store and after a couple of days I had the bolts. Many thanks to all the staff!!! It's nice when customers are treated this way.
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Дмитрий Цыганов
Level 10 Local Expert
December 31, 2023
A company store, you can buy spare parts. They will give qualified advice. The whole set of products, if something is missing, is on order. It is not a very convenient position if you go by transport, and an inconvenient entrance by car through the courtyards.