A large store, a good assortment, there are professional consultants. Loyal prices. There are discounts on the card and an additional one.discounts on some types of goods. There are good sales. For example, narrow vinyl wallpaper can be taken for 7 rubles. I am glad that there is a toilet for customers.
Практичный и удобный магазин. Большой выбор строительных материалов и инструментов, садовый инвентарь. Что важно это цены выгоднее чем в других магазинах на 10-20% по разным категориям, а также большой ассортимент. Очень удобный подьезд к магазину и вместительная парковка. Скидки в отличие от других не 1-3%, а часто от 8-10%. Вежливые и компетентный сотрудники. Работают до последней минуты на все 100%. Удачи Гемма.
An excellent hardware store, a large selection of finishing and building materials for every budget. There are no problems with returning or exchanging the goods. Friendly sales consultants. The discount system is also very encouraging, you can save a lot on certain days. Very often I buy from them for repairs and construction and in the future I will buy
Many thanks to the wallpaper consultant Elizabeth, she helped us a lot with the choice for the whole apartment, friendly and professional! And she helped and suggested what to pay attention to, an excellent consultant!!
Gemma is the coolest hardware store in Grodno. A professional team can be seen working. The staff is just super always help, prompt. Any nonsense is not imposed, as in other hardware stores in the city. Consultants are very patient and reserved))) The store has a very large assortment of goods, it is very profitable to buy on promotions and discounts.
I'm doing repairs in the apartment, it would be more difficult without a gem.
You can always hand over the surplus without any problems.
Honestly very satisfied with the product and service. Convenient location and parking.
I advise everyone to Gem, keep it up👍👍👍💪💪💪
A wonderful store with great prices, discount cards. We bought a toilet bowl, tiles, batteries and much more there. We are very satisfied with both the quality and the price.
Everything has been thought out in the store: a lot of space, a large parking lot, a wide range.
There are no questions for the staff. They are always polite, ready to help and advise on any product.
A good store, there are a lot of goods, but not all sections have qualified managers! Many thanks to the specialists from the department where pumps and all accessories for them are sold!
I ordered a shower stall from the online store. They called the master to assemble the cabin and it could not have occurred to them that there might be a shortage of components, a couple of bolts were missing, okay
, they found suitable ones, but the fact that there was
no box with the roof of the cabin - this is generally lawlessness. As a result, the cabin is half-assembled, let's go to the store with a warranty card,
They explained the situation, and the store said they would wait for the management's response. How can he be so irresponsible about his
duties. In this situation, there
are violations of consumer rights in accordance with the law of the Republic of Belarus. So we will not leave this situation, we will contact the consumer rights hotline.
Today I came to the store in search of tiles. I went through the flooring sales department. In order not to look for a long time, I asked the young guy of the seller where the porcelain stoneware was in their store. To which he replied categorically: I do not know, I have no idea. Although the sales department turned out to be nearby, a few meters away. Maybe you should select more competent employees ... or at least familiarize them with the location of departments . Although the store itself is good. And the assortment is not bad
The second Gem in Grodno, pleases with its location ,parking and warehouse,the assortment as on Cosmonauts, the Green World store adds a pleasant highlight
Отличный магазин, думаю для Гродно супер, что такой есть, много консультантов, чем отличается от Минска, мне реально помогли подобрать материалы под мои задачи, хотя я и сам многое знаю, но какое-то открытие сделал для себя. Из маленьких минусов было отсутствие маячков от Кнауф, но в целом те что есть подошли, стены ровные. Делал кстати ремонт в ванной и по их совету купил ремонтную смесь для бетона от Тайфун #29 ей заделать примыкания плит и веншахт, предварительно всё расшив, дальше на стыки купил сетку и штукатурку цементную с защитой от трещинин Тайфун #24, проблема цементных штукатурок, что они все сами по себе в микротрещинах, не говоря про нагрузки в отличии от гипсовых вариантов, но для ванной комнаты гипс хуже по 2м параметрам, это нагрузку меньшую выдерживает и по влагостойкости цементная лучше
The selection of goods is large, the staff is polite and friendly, the location is excellent, discounts and promotions are pleasing, the waiting time at the checkout is approximately 3-5 minutes, depending on the quantity of goods. The delivery was a little disappointing, we ordered a bathroom to the entrance - took it to the parking lot, and then ourselves.
A great store!
Every time I visit the store, I am pleasantly surprised by the number of sellers. The most important thing is competent specialists! Whichever department you contact, a friendly salesperson will meet you in each and help you.
You can't go into other stores, so you won't find a seller "in the daytime with fire." And if you do, you'll hear back." This is not my department, I do not know..."
A great store with a good assortment, professional staff. They will always provide high-quality help in choosing a product. Discounts and promotions are also encouraging. The delivery is wonderful, all at the agreed time. Thank you guys for your work!!!
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Ivanych_e95
Level 7 Local Expert
August 14
The building materials store, everything is super and the staff is polite -I recommend it! There is always a choice and discounts, and discounts are taken almost out of thin air, especially on Fridays and those who have a discount card.
The product can always be exchanged for any other if something has become more important in terms of construction or even returned. There are movers who load your car themselves and pack the goods exactly the way it will be convenient for you.
I want to say a huge thank you to the entire staff of Gemma Park: very attentive service, all problems are solvable, kindness and professionalism in everything!!! I tried several times to buy something for Astronauts: earth and sky maintenance. There's somehow no time for the buyer, mostly, and it's sad, because 10 years ago I really loved this store... The only thing is, I somehow applied to the household department. I really liked the girl Alexandra there, she was attentive, friendly, and gave me an intelligent consultation on all the questions I was interested in
A huge selection of goods, when the house was built, all building materials, tiles, plumbing were purchased only in this store. Very good discounts are provided, there is a discount program for New residents.
A big interesting store where you can buy almost all building materials. It would not hurt to put a diagram of the location of departments at the entrance, but you can get lost.
A chic store!
Near the house, it is convenient to run in the summer at any time,for gardening.
A huge range of lamps,household appliances,tableware,furniture and various construction materials.
It is possible to check in by car to load heavy purchases.
The store is good, the assortment is very wide, the layout of bulky goods is good, the retail space allows. The layout of small goods is not very convenient, there are few shelves on the shelves - there are a lot of goods. When buying mugs, an unpleasant story happened: I did not pay attention, I only found at home - the glass mug near the handle has a chip and a crack, the seller at the checkout also did not pay attention (or did not want to, because she saw a marriage?), did not even pick up and check the goods, although she was obliged to do so. There is an inscription on the receipt "Discount + installment plan", but the seller did not inform that the discount does not apply when paying with the Halva card: another purchase is the air fragrance "Areon home perfume sticks " on the shelf there is a yellow price tag, the discounted price is 19.55 rubles, when paying it turned out to be 23 rubles. The cashier's name on the receipt is M.V. Workbench. A very unpleasant aftertaste after visiting your store.
A great store. Everything is new, it's worth it. The choice is huge! The staff is like bees running around, doing something. But I will take off the star for the unpleasant situation that arose (they did not finish the tile box, it turned out a month later, I barely got through to the information center, and the woman from there said that 2 weeks had passed, you did not count for the employee, there are no cameras in the warehouse and she will not help in any way). Fortunately, they sorted out another employee on the spot, but the sediment remained. Such "specialists" only spoil the reputation of the store. "There are no cameras in the warehouse" - are you serious?
One of the best construction markets in Grodno, special thanks to Andrey, consultant of the paint department, and Anastasia, promoter. They are masters of their craft, real professionals, thanks to whom you want to come back to your store again!) Keep it up!)
Хороший магазин и ассортимент мне понравился, рядом находится всё для дачи отдельно их как бы филиал получается, но сразу и не найти, с первого раза) находится как бы с боку,но когда нашли, ассортимент понравился много интересного можно купить и необходимого, молодой обслуживающий персонал, очень внимательный и вежливый, всё расскажут и покажут и помогут с выбором)
Hello everyone I visit very often, the service is good, the staff are polite, the shelves are in order. According to prices and assortment, the following is not enough variety, and because of this, prices bite. There is very little choice of price and quality. On some shelves, 3-4 types of products are smeared on a 3-meter shelf. The service is on top, but we need to work on the assortment.
A great store for Grodno, a lot of consultants, more than a normal choice, prices are certainly not the lowest, but there are bonuses of the program with discount cards, so we often visit there
A large selection of products. The staff (in terms of advice and tips) is very savvy. Convenient access, private Parking. It is possible to load heavy and bulky goods - there is an entrance for trucks.
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Сандра К
Level 11 Local Expert
June 8
Great place: huge selection of goods, low prices, but... you "just catch" employees in the store to show or suggest something, although there are also a lot of them there. I urge the team to be more active and offer their own help to customers in choosing products from such a variety. But when it does manage to ask someone a question, they help very politely and promptly.
A store with a huge selection of building materials.The husband, a builder, always buys the material here.There is also everything for a garden and a vegetable garden.A good selection of wallpapers.The girl consultants are always ready to help with the choice.
A great store with reasonable prices and a very large selection of building materials of all kinds. Conveniently located, parking is available. I am a frequent guest here, the code is being repaired)))
Вежливые, отзывчивые консультанты. Помогают по необходимости. Очень большой перечень товаров. Отгрузка с прилегающих складов, которые находятся на территории. Сам магазин находится на окраине города, что удобно для закупки и транспортировки габаритного и больших объёмов груза.
I liked the store. I don't understand how they can keep such a variety of goods, but there is no construction store in Minsk. I found everything I need in Gemma and also with a choice. When I need something for construction in Grodno, I go there right away.
Dad asked me to buy a certain thing for repair, it was here, the consultant told me where to find it, everything is great. Unless the cashier had a dissatisfied face, maybe he is jealous that I have a plastic milling cutter Wkret-met WK-FT for 66.7 mm foam, but he does not have it.
A good store, you can buy everything in one place and the price is the lowest in the city. Special thanks for the well-trained and customer-oriented staff, well done, guys!
A great building materials store. The best prices for many construction products, even compared to Wildberries. Arriving on Friday or ordering delivery in the amount of 400 rubles or more, there is also a 10% discount!
Вполне себе неплохо для Гродно, да и для сервиса. Продавцы достаточно вежливые, хоть и видно, что на сложных ситуациях немного теряются. Но пытаются помочь, что радует. Маркетинг тоже неплохой, но нуждается в доработке.
А так, сочетание сервиса, цен, персонала, акций - можно ставить пятерку
In my opinion, the best of all the construction markets in Grodno. The choice, the price pleases. And all sorts of little things that you won't find in competitors. It pleases me.
There is a large selection, good prices, as a rule lower than those of competitors, especially on Fridays. If you dial 400+ rubles, free delivery at the expense of the store in the city. Consultants often come across as normal)).
Большой ассортимент. Продавцы всегда готовы помочь с выбором. Система скидок позволяет купить по средней городской цене. Есть доставка.
Не очень удобное расположение- единственный недостаток.