We bought building materials . A huge selection of goods .Friendly ,
pleasant staff , they help you choose what you need , advise you , give you useful tips , and pack carefully .
I liked the system of packing goods in different departments in one check .
There are also helpful guys in the warehouse , they will help and prompt you .
The best hardware store in Grodno, consultants will tell you everything, explain. The assortment is diverse, a pleasant system of bonuses and discounts. And there is a delivery.
I really like both Gemma stores. Always favorable prices and very good promotions. We buy everything for repairs only here. Consultants will always help and prompt you.
The impression of the store was greatly spoiled by the disrespectful attitude of the staff. I had to look in the department and choose the product myself, because the sellers were busy discussing and having fun about my question about the triangular bar. The only thing their qualifications were enough for was to point their hand in the direction of the goods. I may have phrased the question incorrectly, but this is not a reason for ridicule. If they gather in groups to gossip about visitors, the question arises about their cultural upbringing and employment in the department. Well, the girls at the checkout were very attentive, friendly and positive.
Thanks to the professional consultant. The staff is great! They will help, prompt, be patient and restrained. The store has a large assortment of products with promotions and discounts.
Large retail space. The staff is half asleep.
Transportation is good if you have a car. For those who walk, go ahead and sing, the Park has nothing to do with urban transport, but the city should also take care of those who do not travel by car.
There is a large selection of goods for both repair and interior decoration, there are household chemicals. Wide aisles and high ceilings. Consultants are always on site.
People never take household appliances in Gemma, if they break down, you will have big problems, the only thing they can offer you is to repair low-quality goods that are unknown how they will continue to work??? The product is of unknown quality, they will glue it to you, fix it until the warranty period expires. In decent shops, they change for a new one or give the money away, here the collective farmers resist and try to fix it when you tell me I don't need it after the repair, then you will have nothing!
A practical and convenient store. A large selection of building materials and tools, garden tools. What is important is that the prices are 10-20% more profitable than in other stores in different categories, as well as a large assortment. Very convenient access to the store and ample Parking. Unlike others, discounts are not 1-3%, but often from 8-10%. Polite and competent staff. They work until the last minute at 100%. Good luck Gemma.
A large store, a good assortment, there are professional consultants. Loyal prices. There are discounts on the card and an additional one.discounts on some types of goods. There are good sales. For example, narrow vinyl wallpaper can be taken for 7 rubles. I am glad that there is a toilet for customers.
I ordered 2 bars 30*40*3000 . with the transfer from another store, as a result, when I picked it up, I did not look at the size that was brought (20*40*3000 ) due to the fact that I bought a lot of goods, I discovered this only when I sawed through one of them, dragged back a three-meter bar and proved that they there is no desire to make a mistake, I would like the staff to take a closer look at what they bring to the buyer.
It's a good store. It's convenient to drive up to the warehouse and they'll load everything there, you don't have to load it yourself. There is free delivery to the entrance. Periodic discounts are also encouraging.
An excellent hardware store, a large selection of finishing and building materials for every budget. There are no problems with returning or exchanging the goods. Friendly sales consultants. The discount system is also very encouraging, you can save a lot on certain days. Very often I buy from them for repairs and construction and in the future I will buy
Gemma is the coolest hardware store in Grodno. A professional team can be seen working. The staff is just super always help, prompt. Any nonsense is not imposed, as in other hardware stores in the city. Consultants are very patient and reserved))) The store has a very large assortment of goods, it is very profitable to buy on promotions and discounts.
I'm doing repairs in the apartment, it would be more difficult without a gem.
You can always hand over the surplus without any problems.
Honestly very satisfied with the product and service. Convenient location and parking.
I advise everyone to Gem, keep it up👍👍👍💪💪💪
A big interesting store where you can buy almost all building materials. It would not hurt to put a diagram of the location of departments at the entrance, but you can get lost.
A wonderful store with great prices, discount cards. We bought a toilet bowl, tiles, batteries and much more there. We are very satisfied with both the quality and the price.
Everything has been thought out in the store: a lot of space, a large parking lot, a wide range.
There are no questions for the staff. They are always polite, ready to help and advise on any product.
I usually don't write negative reviews, especially since the store is great! but! We kindly ask the management to pay attention to the staff!!! It's just terrible! I did not expect such rudeness. I ordered delivery at a convenient time for me, BUT not only did no one call back that the delivery was delayed, but instead of apologizing, the girl in the call center was rude!
A great store, I think it's great for Grodno that there is one, a lot of consultants, what is different from Minsk, they really helped me choose materials for my tasks, although I know a lot myself, but I made some kind of discovery for myself. Of the small disadvantages, there was a lack of beacons from Knauf, but in general, those that are came up, the walls are smooth. By the way, I was doing repairs in the bathroom and, on their advice, I bought a repair mix for concrete from Typhoon # 29 to seal up the joints of slabs and wenshachts, after stitching everything, then I bought a grid and cement plaster with crack protection Typhoon # 24, the problem of cement plasters is that they are all in microcracks by themselves, not to mention about loads, unlike gypsum options, but for the bathroom gypsum is worse in terms of 2 parameters, it withstands less load and cement is better in moisture resistance
The selection of goods is large, the staff is polite and friendly, the location is excellent, discounts and promotions are pleasing, the waiting time at the checkout is approximately 3-5 minutes, depending on the quantity of goods. The delivery was a little disappointing, we ordered a bathroom to the entrance - took it to the parking lot, and then ourselves.
A great store with a good assortment, professional staff. They will always provide high-quality help in choosing a product. Discounts and promotions are also encouraging. The delivery is wonderful, all at the agreed time. Thank you guys for your work!!!
Many thanks to the wallpaper consultant Elizabeth, she helped us a lot with the choice for the whole apartment, friendly and professional! And she helped and suggested what to pay attention to, an excellent consultant!!
A great store!
Every time I visit the store, I am pleasantly surprised by the number of sellers. The most important thing is competent specialists! Whichever department you contact, a friendly salesperson will meet you in each and help you.
You can't go into other stores, so you won't find a seller "in the daytime with fire." And if you do, you'll hear back." This is not my department, I do not know..."
I want to say a huge thank you to the entire staff of Gemma Park: very attentive service, all problems are solvable, kindness and professionalism in everything!!! I tried several times to buy something for Astronauts: earth and sky maintenance. There's somehow no time for the buyer, mostly, and it's sad, because 10 years ago I really loved this store... The only thing is, I somehow applied to the household department. I really liked the girl Alexandra there, she was attentive, friendly, and gave me an intelligent consultation on all the questions I was interested in
A huge selection of goods, when the house was built, all building materials, tiles, plumbing were purchased only in this store. Very good discounts are provided, there is a discount program for New residents.
A good store, there are a lot of goods, but not all sections have qualified managers! Many thanks to the specialists from the department where pumps and all accessories for them are sold!
A wide range of products. Professional consultants. The trading facility operates according to the legislation of the Republic of Belarus on exchange and return.
I ordered a shower stall from the online store. They called the master to assemble the cabin and it could not have occurred to them that there might be a shortage of components, a couple of bolts were missing, okay
, they found suitable ones, but the fact that there was
no box with the roof of the cabin - this is generally lawlessness. As a result, the cabin is half-assembled, let's go to the store with a warranty card,
They explained the situation, and the store said they would wait for the management's response. How can he be so irresponsible about his
duties. In this situation, there
are violations of consumer rights in accordance with the law of the Republic of Belarus. So we will not leave this situation, we will contact the consumer rights hotline.
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Наталья А.
Level 9 Local Expert
January 24
The most beloved hardware store, a very huge assortment, sellers will always advise and help with the choice, excellent work on returns, reasonable prices, I recommend it to everyone
Today I came to the store in search of tiles. I went through the flooring sales department. In order not to look for a long time, I asked the young guy of the seller where the porcelain stoneware was in their store. To which he replied categorically: I do not know, I have no idea. Although the sales department turned out to be nearby, a few meters away. Maybe you should select more competent employees ... or at least familiarize them with the location of departments . Although the store itself is good. And the assortment is not bad
I was unloading from them. We unloaded it quickly and the attitude of the team is very good. But there is very little space for a truck, everything is very crowded.
A chic store!
Near the house, it is convenient to run in the summer at any time,for gardening.
A huge range of lamps,household appliances,tableware,furniture and various construction materials.
It is possible to check in by car to load heavy purchases.
The store has not just everything for repairs, but a lot of things that you are just starting to dream about. The advantage is that you can actually drive into the store by car.
The second Gem in Grodno, pleases with its location ,parking and warehouse,the assortment as on Cosmonauts, the Green World store adds a pleasant highlight
The store is good, the assortment is very wide, the layout of bulky goods is good, the retail space allows. The layout of small goods is not very convenient, there are few shelves on the shelves - there are a lot of goods. When buying mugs, an unpleasant story happened: I did not pay attention, I only found at home - the glass mug near the handle has a chip and a crack, the seller at the checkout also did not pay attention (or did not want to, because she saw a marriage?), did not even pick up and check the goods, although she was obliged to do so. There is an inscription on the receipt "Discount + installment plan", but the seller did not inform that the discount does not apply when paying with the Halva card: another purchase is the air fragrance "Areon home perfume sticks " on the shelf there is a yellow price tag, the discounted price is 19.55 rubles, when paying it turned out to be 23 rubles. The cashier's name on the receipt is M.V. Workbench. A very unpleasant aftertaste after visiting your store.
A great store. Everything is new, it's worth it. The choice is huge! The staff is like bees running around, doing something. But I will take off the star for the unpleasant situation that arose (they did not finish the tile box, it turned out a month later, I barely got through to the information center, and the woman from there said that 2 weeks had passed, you did not count for the employee, there are no cameras in the warehouse and she will not help in any way). Fortunately, they sorted out another employee on the spot, but the sediment remained. Such "specialists" only spoil the reputation of the store. "There are no cameras in the warehouse" - are you serious?
A wide range of products for home and garden.
Friendly sellers at their workplaces
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Ivanych_e95
Level 8 Local Expert
August 14, 2024
The building materials store, everything is super and the staff is polite -I recommend it! There is always a choice and discounts, and discounts are taken almost out of thin air, especially on Fridays and those who have a discount card.
The product can always be exchanged for any other if something has become more important in terms of construction or even returned. There are movers who load your car themselves and pack the goods exactly the way it will be convenient for you.
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Павел С.
Level 4 Local Expert
March 26
A variety of products, an excellent choice. But, the prices are too high, in small shops the private owner has a much nicer price tag. More real discounts and lower prices for old goods, then everything will be OK!
One of the best construction markets in Grodno, special thanks to Andrey, consultant of the paint department, and Anastasia, promoter. They are masters of their craft, real professionals, thanks to whom you want to come back to your store again!) Keep it up!)
I liked a good store and assortment, everything is nearby for giving them separately, as if a branch turns out, but you can't find it right away, the first time) it is located as if from the side, but when you found it, you liked the assortment a lot of interesting things you can buy and necessary, young service staff, very attentive and polite, they will tell you everything and they will show you and help you with the choice)
Hello everyone I visit very often, the service is good, the staff are polite, the shelves are in order. According to prices and assortment, the following is not enough variety, and because of this, prices bite. There is very little choice of price and quality. On some shelves, 3-4 types of products are smeared on a 3-meter shelf. The service is on top, but we need to work on the assortment.
A great store for Grodno, a lot of consultants, more than a normal choice, prices are certainly not the lowest, but there are bonuses of the program with discount cards, so we often visit there
A store with a huge selection of building materials.The husband, a builder, always buys the material here.There is also everything for a garden and a vegetable garden.A good selection of wallpapers.The girl consultants are always ready to help with the choice.
A large selection of products. The staff (in terms of advice and tips) is very savvy. Convenient access, private Parking. It is possible to load heavy and bulky goods - there is an entrance for trucks.
A great store with reasonable prices and a very large selection of building materials of all kinds. Conveniently located, parking is available. I am a frequent guest here, the code is being repaired)))
Polite, helpful consultants. They help when necessary. A very large list of products. Shipment from adjacent warehouses located on the territory. The store itself is located on the outskirts of the city, which is convenient for purchasing and transporting bulky and large volumes of cargo.