We decided to go with my wife on her birthday just to relax, paid, went into the room there is nothing normal or conditions, we went out and asked for a refund, as a result, as if there was a special one, I do not know anything I can not do only, the authorities do not allow to make a refund, the guy was as if under drugs to our words, what is your name even I didn't answer, as a result, a ruined evening and money not returned
We were just there. Karaoke was booked in advance. As a result, the equipment was installed for half an hour at the paid time, it turned out that the microphones were discharged. After receiving the payment, the management left, saying do what you want, we will not refund the money. Here are the receipts. After my intervention, they began to offer in return, but the money was never returned. Two girls couldn't get a refund from them.