The wonderful location of the sanatorium is surrounded by greenery, the Hrazdan River flows below, a small gorge gives this place a unique flavor. The staff is qualified, knowledgeable and loving their work, treat each client with care and love, for which we are very grateful to them. The buffet allows you to choose your own food according to your taste and the menu is huge in the choice of dishes, well, especially the assortment of national Armenian cuisine is impressive!!!! You can write for a long time and with admiration about the rest, about the wonderful clean and cozy rooms, about the staff serving us, about the time spent in this wonderful and beautiful sanatorium Arzni, Yerevan, thank you all for providing a wonderful vacation!
If possible, I advise everyone to visit this beautiful sanatorium.
The pool is cold, it cools very well in the heat . That's cool!
But the organization of staff work is a separate conversation
- Very young local guys work as lifeguards at the pool, so their peers (friends) They don't drive , so they feel like they own it.
- you can't bring food to the territory, but the husks from the seeds were floating in the pool (hello to the rescuers)
- the restaurant is just sad and sad, there seem to be a lot of tables, but there are no empty seats. Some tables are occupied by visitors' belongings, but a table for 6-8 people is reserved with a bottle of Cola, although it is empty. The waiters do not solve this issue.
- they called the waiter for a long time , waited for food even longer . They also waited a long time for the receipt.
- and the saddest thing is that the receipt includes a 10% tip for service, which is not available.
And so - the complex is fresh, the water is cold, the price is not high
I had a rest in early November. 5 days. I liked everything very much. The food is very tasty and varied. The staff is very friendly, the rooms are clean. The area is suitable for people who want to relax in silence. There is a 24-hour nurse's post at the sanatorium, which is very convenient. All employees of the sanatorium are determined to help and provide all possible assistance to vacationers. Thank you very much, it was a great pleasure.
The first impression was pretty good, until the moment when the children wanted to eat ... there are limited places in the restaurant, I understand. We wanted to order and have lunch on a table near the sunbeds . There is no space where you can place an order. We were standing in a chaotic queue , as it turned out , we were interfering with the staff. The guard told us to move away. Very rude . Where to??? Do you want to sit at a table for people who are having lunch? The table was finally cleared . As a result, we have been waiting for an hour for the opportunity to place an order.... I will not name either the guard or the waitress , who is also a very nervous person . However, people, you still have something to work on. Either increase the service staff, or accept as many people as you are able to serve and not be rude!!!
In July 2024, we had a rest in Armenia at the Arzni sanatorium. We lived in the second building in a family suite, which can only be called a suite because of the area. The room is three-room, living room and 2 bedrooms. The room was probably renovated back in Soviet times. Everything is covered with dusty carpet, plaster from the ceiling is crumbling in places. The plumbing was killed, the toilet was constantly out of order. And in general, there are constant interruptions with hot water in the sanatorium, especially during the daytime, when procedures are carried out. The big problem is that the air conditioner was only in one room - the living room, and the windows in the bedrooms did not open for ventilation, only wide open, which created a strong draft. The staff is mostly friendly, but not without complaints. We had difficulty setting up daily cleaning in the room through the administration. Before that, they could not clean for 2-3 days. The sanatorium does not provide for washing clothes, there is no laundry room, which guests can use independently, only through maids for an additional fee. With a long stay in a sanatorium, this creates certain difficulties. We used the laundry through the maids, the clothes came back with stains, as they were before washing. If you are prescribed a massage, choose massage therapists Helen or Levon. I got to the masseuse Tatevik, which I regretted very much. A rude and boorish girl who has a constant confusion in her notes. Twice I was faced with the fact that another patient was registered with me at the same time, after which I refused her services and changed the massage therapist. The food is quite tasty, but monotonous, and for 20 days of stay in the sanatorium, of course, I got bored. If you do not have time to start breakfast / lunch / dinner, you risk not finding a free table, since the dining room is clearly not designed for the number of guests staying. Conclusion: the sanatorium is designed for short-term stays, it is not comfortable with long rest. We will definitely return to Armenia, but not to this place.
I'll start with the cons, it's a very noisy place, there are many places nearby where music is turned on loudly
The service is not up to par, we waited all day, towels and a bathrobe were brought to us, and this even after they called the reception several times, asked for a second blanket, brought it with dissatisfaction, said that one blanket was put on your double bed!!
There is no trash in the room, there is no air freshener in the bathroom, although the toilet and shower are in the same room.
The TV is very small, not visible from the bed.
There are few advantages, but there are, first of all, the nature is wonderful, the beauty is around, clean,the indoor pool is warm, although small, like a paddling pool, there is a large one in the air.There are no towels near the pool, we use our own towels in the room, then we dry them on the balcony, because we will not wait for a new one.
The food in the restaurant is delicious.I will write about breakfast, which is included in the price, tomorrow, I will add it.The staff is mostly good-natured.But I won't come here a second time.
I add that the breakfast is monotonous, but not bad.Cold, although we arrived on time.And breakfast time is not like everywhere else, but from 10-11.
We had a rest with the whole family. Overall, I liked it. The staff is friendly, cleaning is optional, at least every day. You are always welcome to change the linen and towels. (By the way, the bed linen is of good quality and excellent washing.) The lack of shampoo did not bother me, I always use only my own.
In my room, one of the chairs on the balcony and the chipped floor in the same place clearly needed repair. Otherwise, everything is quite at a good level.
The territory is small, but beautiful, and it is clear that it is constantly being equipped and decorated with great taste. That's just the pavilion with mineral water should be put in order: such a beautiful pot (or jug) should only be tinted, well, the metal details of its decor also spoil the look very much.
The pools are good, both outdoor and indoor. The latter is quite deep and large, though a little uncomfortable, because you can beautifully put chairs around, for example.
As for the treatment, the doctor was very attentive and her appointments were competently justified. By the way, you can get additional treatments, for example, full back massage (masseuse HELEN - I recommend), kinesitherapy (physical therapy) doctor Arthur - a high-class specialist - I recommend.
As for the food, the main thing is that the food was of good quality, quite varied and deliciously cooked.
There were no intrusive entertainments, but
there was a good saxophonist one evening, a wonderful singer the other day, and then the violinist pleased me (that was on the day of the sculpture's opening).
It seemed to me that the children lacked an animator, but the weather was good and they obviously did not miss much.
In general, I was satisfied with both the rest and the treatment. If I have the opportunity, I will definitely come here again.
THANKS to all the staff!!!
I have steamed in these baths three times already in different companies. A huge steam room, which can comfortably accommodate 10-15 people, although they rented it to me as a small bath for up to 6 participants. They are constantly being thrown up, the temperature was kept at a comfortable 80 degrees all the time.
The rental price includes the work of a steam bath attendant. He pours water on the stones, prepares brooms, and is ready to steam each participant once. I also offered each of the chips a jar of fresh horseradish — it's unrealistic to pierce the airways.
The hover is pretty fast, about 5 minutes, Probably next time I would pay extra for a more serious program.
They rent for 2 hours, it cost 50 thousand drams for 2 hours. We took 4 hours and sat for 4.5 hours. As a result, 106 thousand were asked for a bath, which is absolutely consistent with the time spent.
There is a kitchen, drinks, everything is prepared and brought quite quickly. It is also important that the price included bathrobes, hats, towels, sheets, slippers.
The main feature is that there are already three pools (there were two last time). Warm, icy and cool with mineral water and a mineral fountain. I recommend everyone to visit there, it's an unforgettable feeling to swim in a mineral water!
The sanatorium is very cozy. The room is not big, but everything you need is there, clean. I was particularly impressed by the staff: everyone is ready to help, very friendly. The kitchen in general is beyond praise! There are a lot of vegetable dishes and fruits in the diet. The procedures are organized in such a way that half a day can be devoted to trips around Armenia. There is a travel agency at the sanatorium, where everything is arranged for vacationers. So the rest was wonderful!
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Евгений Лошкарев
Level 5 Local Expert
August 10, 2024
Everything is very decent! The food is beyond praise (if you didn't expect a Michelin-starred restaurant). The rooms are simple but good. The staff is very friendly and friendly everywhere! The territory is small but well thought out. You can walk and breathe the mountain air for hours. Thanks! I plan to come again and recommend it to all my friends!
Basically, when we had lunch and breakfast, we clearly felt that the contents of the buffet were strictly counted, let's say if you were 30 minutes late, then the assortment for you would be reduced by 40%, if not more.
It's not a bad place, there are medical procedures. An excellent massage therapist. Friendly staff. The food, from my point of view, is a bit bland. The room is clean and spacious.
The numbers look much better in the picture. We arrived in the middle of May, they had already stopped heating, but it was very cool in the rooms, we did not have time to ask for a heater before the reception closed. The pillows in the room were high and stiff, and my neck ached in the morning. Breakfasts and dinners are included in the price, the choice is not great, but there is. I was also surprised by salted oatmeal and spicy pickled cucumbers)) the pool in the building is heated, but it was dirty and it was not very pleasant.
The sauna is good with pools of different temperatures
I had a rest in a sanatorium in early April with my son, almost 13 years old. And from the very beginning I was terribly disappointed, because the tour operator assured me that the children were receiving treatment, and the doctor said that they did not treat children, although there was a phrase in correspondence with the operator that children from the age of 9 could be treated at the discretion of the doctor. But discretion should imply at least some kind of survey. None of this happened. After my dissatisfaction, they assigned him to walk on pebbles, inhalation and paid (so you can)) massage. And they allowed you to use the pool, although getting towels for it is still a quest if you do not have an Armenian SIM card. The medical base is mostly old. All the staff are friendly and courteous, trying to help. The reception is open until 15.00 maximum, on Sun - day off. This is unexpected. To be sure that there will be a choice of dishes, you need to come to the opening. Very tasty dairy products and salads. There is no coffee, only in the bar. Pleasant territory. Junior suite - with old furniture (one mattress is squeaky) and plumbing (the plumber came 4 times, never fixed it). Yerevan is not far away, which is very convenient.
In order:
The service is hospitable and polite in a Caucasian way, cleaning is not imposed, but it is also done perfectly, I saw a queue at the reception for a month only 2 times when there were fire arrivals
The staff is extremely polite and professional, from cleaners to doctors
The food is a dietary Swiss table with a weekly menu, every time there are 3-4 options for each dish, there are always vegetables, meat, porridge, fish. The pastries are exceptional, one minus is that they are prepared very accurately according to the number of guests, it is better to come in the first half of the time, and the first part of the assortment ends
Territory- greenery, river, lights, fountains. Something is constantly being built. Without excessive pathos, calm and beautiful
The rooms are not new but very neat
The pool is clean, but it looks depressing
Treatment- covers a lot of sores, very intensive, half a day on procedures usually
I recommend you to visit, while you need to catch places, except in November, of course))
We had a rest in September 2022. In general, a pleasant place. They quickly checked into the room. The staff is friendly, almost everyone speaks Russian. Nutrition - if you eat everything, you will not stay hungry. But nothing special. If you have diabetes, then eating is quite stressful. There are a lot of carbohydrate foods, meat and fish are too tight. We came to dinner a couple of times a little later and could only eat potatoes, even there were no vegetables. There is a cafe, but you will not be able to eat there with all your desire. Coffee, water and sweets. The territory is decent, walking paths of varying length and complexity. There are a lot of abandoned Soviet health resorts around the sanatorium. It's a pity to look at this abandonment. The rooms are quite spacious, but the suite we paid for can be called a suite with a big stretch. If only for the number of rooms and two balconies, one of which cannot be used, there are not even simple chairs. The room itself is very much in need of repair, burnt and stained carpet, tulle and curtains with cigarette holes. There are not even mugs in the suite to make tea, only two simple glasses. The outdoor pool was no longer working. The indoor pool is small and not very comfortable. There are no classes in the pool. If you like to wander around the territory, go for procedures, just sleep off and take a break from the hustle and bustle of the city, then it is quite possible to go.
If you want to waste your money, please. There's nothing interesting.no swings, no benches, no beautiful views, garbage, dust, sand everywhere. We didn't even stay here for a minute.The service is terrible.All the pools are closed and you can't even just look at the natural waterfall and the most expensive pool of all the recreation areas in Armenia.
The staff is sincere, responsive, the breakfast is not bad, the pool with a natural waterfall is something, but the main pool is for three, the sun beds are empty without a substrate. only plastic, not very convenient, the price of a room per night is close to 5* of any resort in the Mediterranean or the Red sea, so you could fork out for the guests.
A sanatorium for the soul. There are no parties, there is no fun, there is treatment, nutrition (bow to the chefs) and the sincere attitude of people! Thank you for your hard work!
Everything was fine, except that from the beginning they promised that they could cook a barbecue, and when they arrived with the meat, the promises collapsed, and the meat was dumped in the trash. Like this
A wonderful complex, the staff is on top, the place is unrealistically beautiful, like in a fairy tale. The food is delicious, the prices are adequate, and we enjoyed spending time there with our family.
I had a rest in a sanatorium in September 2022. I liked everything:treatment, meals, comfortable rooms, friendly attitude of the staff. If anyone is in Armenia for the first time, the tour organizer Oksana will offer you interesting excursions. Discover this amazing country! I did not regret that I chose Arzni sanatorium, near Yerevan.
A very nice new hotel.
The service, service and cuisine are at the highest level.
It is suitable for traveling by car, you cannot get there without it.
Very friendly staff, that's where all the good things end. There is no cure. All procedures since the Soviet era.
The sanatorium has a swimming pool, but it is impossible to use it, it is cold. Asking to turn on the heating is useless.
By numbers, everything is simple and modest. There are no shampoos, but they put toothpaste. And terrible noise at night from some kind of ventilation systems. It is not possible to go out on the balcony, the number of flies is off the scale. And the heated towel rail does not work in the room.
You have to ask for room cleaning, we had it cleaned once in a week.
The food is tolerable, but very monotonous.
It's better not to leave the territory, there's just nowhere to go. There is devastation all around.
And I do not recommend booking excursions in the sanatorium itself. The cars are broken down to order a guide, which is another plus to the price. It's easier to take a taxi and drive yourself.
After reading the review from Pavel, I was completely discouraged until the very moment I checked into the sanatorium. The fact is that they planned a sanatorium in Jermuk Olympia, but due to the unsettled situation on the border, they were still afraid to go there. We were rebooked to the Arzni sanatorium.
Pavel's review, in my opinion, is generally about another place. Mineral water is 50 meters from the sanatorium along a beautiful path, surrounded by lawn and trees. The territory is really not large, but well maintained. Three directions for terencourt. The food is good, the food is delicious, if you don't eat everything at once every day, then you won't get tired of anything. One day you can take chicken, another meat, the third is something else, there is an assortment. There was no air conditioning in the room, but today is October 28th, and there is not much heat. The sanatorium is located in a gorge, and there is no special heat, it is pleasantly cool at night, we do not close the balcony.
Treatment is the same as in all resorts of Caucasian mineral waters, Belokurikha, Sochi, Karlovy Vary, the difference is only in the equipment. Somewhere newer, somewhere older, but the effect of treatment does not depend on it, the main thing is a positive attitude, a great mood and the result will not slow down. The staff at the sanatorium is very friendly and friendly. Russian Russians are not many, but all the guests of the sanatorium speak Russian with us.
We rested with the company on 06/10/23 , visited the restaurant , the food was good , BUT when the bill was paid, the prices for the items were higher than on the menu, the waiters explained this by saying that the prices were raised , but the menu was not changed , they agreed to pay at the old prices , but an unpleasant aftertaste remained.
Unfortunately, we will not visit this place anymore!
We just got back. Never again. The number is even more or less. There is no cure. There is no medical base, everything is running. They don't invest money in equipment at all!!!! It 's scary to climb into the baths . Exactly climb in. Some of the procedures are in the basement, the plaster is crumbling. The circular shower is older than me. Even more or less physio is newer, but not enough.the Soviet past. Everything is from those times. The food is a dining room, the bowl is delicious. But it's the same thing. Coffee from a bucket. The very friendly staff is the most important plus. A sanatorium on the outskirts. Even for mineral water, only by taxi or 2 km up a steep hill. The territory is well maintained, but not large. You won't take much of a walk. Air-conditioned suites and junior suites only. It must be borne in mind. In short, if you look at Armenia and get some treatment, there may be an option, but for 3- . By the way, the cafe in the sanatorium is only coffee and mineral water. They don't know how to cook at all. They'll also fool you.
We had a rest at the sanatorium in September. Well-maintained territory, good food. The most valuable thing in this sanatorium is the staff. Very competent doctors. And of course the star of this sanatorium is the massage therapist Levon!
It was recommended by friends from Yerevan. I took my parents. I didn't expect it. The level is certainly not lower than the majority of expensive resorts in Kislovodsk, only twice as cheaper. The parents are very happy
The place is nice, but it's better to come in the summer. A heated pool of about 15 degrees, a pool with sulfur water without heating. During the visit to the sauna and after the coffee scrub procedure, the water was turned off.
Fall for the ads, a disgusting place with disgusting service. There is absolutely nothing to do there. We arrived for two days, on the second day we left and did not return the money, although we promised. We booked a ban, we arrive at the appointed time and there is dirt and a terrible mess, we went to the reception OURSELVES to ask them to clean up there, waited on the street for an hour while they were cleaning there, left a negative review, the director came to sort it out, did not say anything intelligible, said to delete the review, then started a "manly conversation" with husbands, threatened and insulted. In general, even before the situation with the bathhouse, they wanted to leave there, because the walls are cardboard, the service is terrible, only the bathhouse is of entertainment
We were in the sanatorium, we liked everything very much, but modern devices are not what they are , there is bossein , but it is very cold , and so if you just relax perfectly , the treatment is not very good 🤷♀️
We had a rest in the sanatorium in October-November 2021. I liked the sanatorium very much. Pleasant staff, reasonable prices, good treatments, very good medical staff and amazing food. Unfortunately, the pool could not be evaluated due to the closure for repairs.
Musicians perform in the bar, which diversifies the evenings. I really liked the excursions. I want to go back.
Do you want a sauna with an ice floor? Well, it's just icy, so that you don't put your foot in a sock. And no less icy pool if it's +5 outside? And rudeness from above? Then you will definitely enjoy the local sauna.
If suddenly not, then no one will return the money to you, because this is normal, this is how it is intended and in general you can wear slippers.
Everything is fine in the sanatorium itself. For treatment, but the area nearby is depressing, walking along the roadsides is somehow not very far from the city . At the time when we were vacationing, there would have been a transfer (not a taxi) to the city, it would have been great. It's not the sanatorium's fault, it's its trouble. Theme nights are very often held, as they can arrange various kinds of events in the evening. If there was a choice to go, not to go, with all the disadvantages, I would go again.
It's plus five outside, it's very cold in the sauna room, the floor is stone and icy. The pool, which should be warm, is also without heating and, accordingly, icy. In response to the claims - rudeness, accusations and refusal to refund the deposit.
A place to relax with family, company, friends. There is nature around, mountains, pond, birds, fish... delicious food, swimming pool, sauna, waterfall, mountain water, protected area!
There are a lot of people on weekends. Changing rooms are a fabric screen without a door (to enter everything in a row without hesitation) In general, we have been here 2 times, one on weekdays and one on weekends, the impressions are not very good. We will not come again. Of the advantages: the price is not high - 3000 AMD for an adult, and not too far from Yerevan
We had a rest with my wife at the Arzni sanatorium. We really liked it. We go twice a year (it was like this before the pandemic), we were in Jermuk in Armenia. Starting with the booking, we booked by phone, without prepayment. There is a tour at the sanatorium. The arznitravel agency, which organized a transfer from the airport to the sanatorium. What I would like to note right away is that they are very friendly people. Upon arrival at the sanatorium, it was Saturday at 15 o'clock local time, we were quickly checked in and issued books for procedures, then another 30 minutes from the doctor on duty, who is on duty around the clock in the sanatorium (not all sanatoriums have doctors for 24 hours) and who prescribed procedures and all organizational issues were completed. I would like to note the clarity of the organization of the procedures. All procedures are free, and we were assigned 5 of them for each day (except Sunday) Very kind and helpful staff, coming to your time for the procedure, they are already waiting for you, but even if you are late for your time, they will still release the procedure, you may have to wait a little. In addition to the procedures, there is excellent mineral water and the purest mountain air. Meals are served according to the buffet system. there are always 2-3 first courses in the assortment, as many second courses, a couple of options for salads, porridges, fruits, vegetables, herbs, pastries. So the food is for every taste. But those who want something more can go to a cafe. The sanatorium is located in a gorge, on a slope. The territory is clean and well-groomed, planted with beautiful trees and shrubs, there are paths for walking. There are two pools, an outdoor one that works in the warm season (at the beginning of April it was just being prepared) and an indoor one that works all year round. The sanatorium is quiet and peaceful, my wife and I, as young pensioners (in our sixties), really liked it. I would like to say a big thank you to the director of the sanatorium and all the staff for their work for the benefit of our health. We will definitely come there again.
And a few more words about the tour. The arznitravel agency, where excellent specialists work, starting from the manager Mariam, who is always ready to offer an interesting trip to Armenia, and there is something to see, these are ancient pagan temples and Christian monasteries, museums, we really liked the tour of Yerevan, and also to the beautiful Sevan, where you can not only admire the beauty, but also and try the fish caught from the lake. On our trips, we were accompanied by the guide Gohar, who loves her job very much and talks very interestingly about her country. And I would also like to mention the drivers who work with this company, who drive quietly but manage to do everything in time.