Gippo
513 reviews
March 9, 2023
Really huge queues, because of lazy personnel apparently.
1
September 30
My favorite store. There is a good selection of goods for every taste and purse. It is convenient that there are many self-service ticket offices. And to the seller, who speaks his native Belarusian language perfectly separately:VYALIKI DZYAKUI
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June 14
Recently, an incident occurred in the store: the screen went blank at the self-service checkout, which happens quite often in hippo, and any other store. Usually the sales girls came up, conjured something with the card)) and the problem went away. Everything was always in order, and everything was solved calmly. At the same time, Anna Vladimirovna worked at the self-service ticket offices (I don't remember her last name anymore, but she is listed in the complaint book - I left an entry), which caused a whole scandal from scratch.
In general, the cash register went wrong, and she reached into the grocery bag that was on the scales (it hadn't been paid yet and not all the products had been punched). To which I told her that she had no right to climb into the bag, she had the right to ask to open the bag and get / show the products from there. And to be honest, I was taken aback, the first time the seller went to dig into the package. But I told her about it politely, to which she began to yell at the whole hall. I asked why she was climbing into the bag, to which she said that maybe we put something in the bag and didn't check it at the checkout. I said that we can get everything out and show it without any problems. But the question is: how was she going to check the "punched" products if she did not perform any manipulations with the cash register, and the screen of this cash register was black (it also reported an error or something like that)? That is, she did not see the actual list of products. Then what was she going to compare the products with? I pointed out to her the illogicality of her actions and pointed out that shouting and shouting were inappropriate. To which she began to scream even more.
It was just a technical error that could have been resolved easily, quickly, and most importantly kindly. But the ordinary situation turned into a whole scandal with screams all over the hall. And even when the administrator Angelina Vladimirovna came, the seller did not stop bickering and snapping. And with the absence of logical arguments, Anna Vladimirovna generally crossed all boundaries, saying that we may have tried to put unbroken goods in the package. It's just out of the ordinary. Our cash register was right next to the seller, and when the cash register went dead, I immediately turned to the seller. But, I repeat, she turned an ordinary technical mistake into a loud scandal.
Was it really impossible to calmly return the screen to its normal state, look at the list of products and check on which product the cash register had failed? No, it was necessary to yell at the whole hall and start blaming people from scratch.
You see, there will always be problems with equipment in stores, but the question is how administrators will solve these problems - whether they will remain adequate, or will aggravate the situation with their aggression.
And a couple of days ago I received a response from Hippo, where they indicated that, in principle, they did not see anything like that in the actions of selling, the cashier, they say, immediately came to us after the screen glitch and there was just a "misunderstanding". And the fact that she came up to us and started digging in the bag and yelling, how do you characterize it? Instead of admitting rudeness on the part of the cashier, they just kind of chalked it up to a misunderstanding.
Unpleasant.
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5
August 4
Yes, Hippo is a really good store, I was there for good prices, but sometimes it is very expensive, after the repair it became very good, but where the sausage department there are a lot of people. There used to be a pet store there, but it was removed very badly, and I advise you normally, but I live nearby so it's very good💕💜
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July 24
A convenient store. Right next to the house. A wide range of products. Prices are at an average level. I use the loyalty program - I am happy with everything.
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1
September 24
For six months they have been feeding them an excuse that the MMC does not carry them Trinity sausages, and on 24.09 I decided to write it to them in the complaint book, which turned into an incident. 09/24/2024 at 9:20 a.m. I visited the store to buy milk and Trinity sausages, which were once again out of stock. There were no packages of 630g, used and weighed in the window - everything is as always in this store. Then I asked the girl behind the window to call the administrator with a book of complaints, to which I received an absurd answer: - I am forbidden to leave the window even for a minute, contact someone else. I found an employee in the food department and again asked to invite the administrator with a book of complaints, but the employee instead began to justify himself, another nonsense that GMK does not have sausages for their store. I pointed out that Trinity sausages are available in three meat processing plants: Grodno, Volkovysk and Slonim, but I received the answer that they do not have such a product in the matrix and it is not possible to add them (although in other Hippo stores everything is available in full). Then 2 more employees came up and the three of them began to discuss this situation. I reminded them that I was waiting for the administrator with a book of complaints, to which I received an absurd answer: Now there is no one responsible for the store and without them we have no right to take the book of complaints, wait 2 hours until they come. On the remark that this is a violation of the law and I can call the police, they laughed in my face. The complaint book was never brought. After making a purchase, I left with the feeling that this store employs people who are not customer-oriented, unable to meet the simple needs of people. Now, every time I visit the store and there are no Trinity sausages available, I will make a note in the complaint book.
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October 12
The assortment is good, basic necessities, as well as household goods. Parking is small and inconvenient.There is a public transport stop nearby-it is easy to get there.The price tag is like everywhere else.
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May 19
A good store with really good products for an adequate price, the only thing as an offer is I would like a little more choice)
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3
April 20
There have never been any controversial issues related to this store. Everything is always available, fresh, and a good selection of products. I am glad that there is also a wonderful coffee shop, and a pet store with a pharmacy. Everything is at hand in one building, it's perfect)
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1
1
October 14, 2023
I'm there almost every day. You can't try all the products, so you can take a light snack, for example. There are my favorite products, for example corn kernels, that you can cook yourself in a frying pan. A large assortment of sweets, which I never pass by. Fresh fruit and generally the atmosphere is free, lots of space and beautiful.
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April 18
There are enough goods, the assortment of sausages is too small.The cashiers are very friendly, friendly
There are good discounts and promotions, it is profitable to buy with a social card
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November 20, 2022
Супермаркет с отличным ассортиментом товаров и регулярными скидками.
Расположен в спальном районе, как магазин у дома.
В продаже есть выпечка, хлебобулочные изделия собственного производства, которые привозят из гипермаркета.
Всегда хороший выбор мяса и полуфабрикатов из него.
Очереди бывают вечером, когда люди возвращаются с работы. Так во всех магазинах)
Внутри магазина есть аптека, обменник, лавка сухофруктов, несколько мелких магазинчиков, которые периодически меняются.
Магазин оставляет после себя только позитивные эмоции.
5
March 28
A large, beautiful, spacious store, clean, everything looks fresh, and attentive, nimble sellers and cashiers. The impression is very pleasant.
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1
March 18
I almost go there every day. It's a good place. Fruits, vegetables, nuts and dried fruits can always be found there, a diverse selection for a small store
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3
September 3, 2023
Возле моего дома несколько продуктовых магазинов, но Гиппо самый лучший во всех смыслах)
Он имеет небольшую площадь,но ассортимент очень хороший и нет особой нужды ехать куда либо ещё. Качество товара тоже хорошее. С персоналом вопросов не возникало. Кассиры приятные, позитивные люди.
3
May 18
It's not a bad store. There is a choice. The products are fresh. A pleasant assortment.
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1
June 12
Queues are always practical, but there is a choice of products. The prices are standard, nothing supernatural
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October 5
A good store, there is a quick checkout and a large assortment of different products
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March 13, 2023
Один из немногих магазинов, который не смотря на небольшие торговые площади имеет достойный ассортимент
Светло, чисто, уютно, много "плюшек" для владельцев дисконтной карты "Асоба"
Цены, конечно, выше, чем у конкурентов
3
April 7
The convenient location is a good choice and unlike other hypermarkets, all ticket offices are open so the queues are not large
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2
December 19, 2023
There is everything you need. But prices have increased significantly. Previously, there were good discounts and it was profitable to go to the store without running anywhere. And now some products are more profitable to buy in other stores.🤔🙁
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3
September 5, 2021
Магазин с очень хорошим ассортиментом продуктов, много разнообразных овощей, фруктов, зелени. Большой выбор мясо-молочной продукции и полуфабрикатов. Часто проходят акции и скидки. В здании магазина имеется аптека, зоомагазин, обменник «Франсабанка» и очень классная кофейня. На кассах продавцы, несмотря на явную загруженность ВСЕГДА вежливые и приветливые! Сразу у входа большая парковка. Из минусов большие очереди, особенно в вечернее время. Считаю, что именно для это магазина просто необходимы кассы самообслуживания, либо хотя отдельная касса «до пяти продуктов», поскольку всё же это скорее магазин «у дома» и не хочется забежав за хлебом или молоком терять там 20-30 минут своего времени.
5
December 4, 2023
Such a small mini hippo. Not very convenient. + the assortment is not large. Purely because of the volume of retail space. But in general, everything you need is there.
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3
July 23, 2023
Самый большой минус это воробьи в торговом зале, которые любят поласоваться крупами и офощами.
Овощи и фрукты не самого хорошего качества, постоянно чего-то нет. Хлеб и его изделия черствые и очень "мертвый" выбор выпечки.
Косячные кассы самообслуживания
Из плюсов только мясной отдел
Пожалуй, это самый лозой гиппо из всех что я был
1
January 22
My favorite store!!! There are self-service ticket offices, there is a large selection, but you do not wander around the km, but you can immediately see that you need and everything is there, next to the intersection, it is very convenient!!!!!
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December 25, 2023
A very good store has an exchanger you can buy everything you want cooking from 5 points is 2-3 points I never stop by no problem there is also a parking lot very well
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February 12
A wide variety of good quality products. The prices are slightly higher than other chain stores. The problem with parking is constantly busy, visible from neighboring houses.
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October 1
A good store, a large selection of products. The prices are adequate
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November 5, 2023
An ordinary district store, nothing remarkable, discounts and promotions as everywhere, the choice of meat is too small, the cash registers always work promptly, there are no special queues.
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2
1
March 19, 2023
Мой самый Любимый магазин😍.всегда хороший выбор продуктов. И удивительно приветливые и милые продавцы ) очень много акций на действительно хорошие и нужные вещи)
3
May 27
A good choice. Loyal prices. Conveniently located.
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3
May 15
A good store, sometimes of course I don't find what I was looking for, but in principle you can find good things at a good price, especially on Black Friday.
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3
February 10, 2023
Мне нравится этот магазин. Хорошие акции как "День кота" и "Чёрная пятница". Приемлемые цены, всегда свежие фрукты и овощи. Жаль, что сети Гиппо нет в Гродно. Обязательно расширяйте географию сети.
3
February 21
A medium-sized deli built into a small gap between houses in a residential area, I can't call it a hypermarket. Parking is small, but available.
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October 10, 2023
The store is what you need , everything is fresh , the staff is responsive .
In general, everything is for people. I wish there were more of them.
You can only say thank you.
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1
March 1
A good store, pleasant and polite sellers. Pleasant promotions and regular discounts
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3
June 27, 2023
Довольно большой выбор товаров, но жаль что корицы в последнее время нет в наличии. Но цены на некоторые продукты "кусаются". Приятные работники на зале и кассах.
April 29, 2023
Для магазина в спальном районе очень не плохой выбор. Очереди всегда маленькие. Персонал вежливый. Можно купить, практически всё. Акции такие же, как и вс крупных гиппо.
3
1
July 31
Sometimes you can't get through to the vegetable department because of the goods for the promotion.In general, the store is not bad
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May 18, 2022
Хороший магазин у дома, ассортимент приличный, все необходимое можно приобрести. Очереди всегда, в любое время суток. Ситуацию должны спасти кассы самообслуживания. По качеству товаров и персоналу ничего особенного сказать не могу: все как во всех магазинах сети: нормально, но обойтись без несоответствия ценников стоимости на кассе не всегда получается. Но не часто. Так что все хорошо, проверяйте чек и радуйтесь жизни!
3
September 20, 2023
Очень нравится. Забыла носки после оплаты, правдой вернули, со скандалом. Есть книга учёта оставленого товара. Продавцы не вежливы. А так все чисто и хороший ассортимент.
3
2
February 7
A very good store. Friendly staff. There is always a choice of goods
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3
June 1, 2023
Хороший магазин. Обширный ассортимент. Цены чуть выше, чем в магазинах других сетей. Достаточное количество касс и есть кассы самообслуживания.
February 16
It's a good store, the best in the area, and I'd like to mention the self-service coffee shop inside.
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January 9
A good store . Fresh product . Excellent staff ( though it changes often )
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3
August 1
An ordinary supermarket, of which there are many. Nothing remarkable.
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January 5
Large selection of products, convenient location and SOMETIMES polite cashiers)
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4
March 16
A wide range, there are queues, there are self-service ticket offices
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3
February 15, 2023
В целом нормальный магазин шаговой доступности. Но периодически приходится долго искать ценник на какой то продукт, но даже если и найдешь не факт что и на кассе эта цена будет такой же. Выбор товаров хороший. Персонал приветливый, а это большой плюс. Вечером очереди почти всегда приличные, но есть кассы самообслуживания.
3
January 15
A good store, the prices are a little too high compared to other chains, and the assortment is good
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3