Nice supermarket, spacious.
There is a large parking lot.
There is no cooking, there are semi-finished products (cutlets, cabbage rolls, sausages, chops).
Now we have added more self-service ticket offices.
Discounts are very common, especially on Fridays.
There is a discount card (cumulative).
The building has a kiosk for dried nuts, an Inlek pharmacy, a point of fresh beer, mixtures for a veterinary pharmacy, a Technobank currency exchange office.
There is a Priorbank ATM on the street next to the entrances.
An excellent store,reasonable prices, a wide variety of food products, especially vegetables and fruits, a variety of groceries and condiments, sausages, it is convenient to have a pharmacy, an exchanger and a shop with nuts, you will go in and buy everything,
It's a small shop, but it has everything you need.
Pros: a large assortment (surprisingly placed on a small area), you can even choose according to your taste.
Several cash desks with cashiers have recently expanded the self-service checkout area, which is very convenient.
Cons: small parking lot (it is very difficult to park in the evening).
My favorite store. There is a good selection of goods for every taste and purse. It is convenient that there are many self-service ticket offices. And to the seller, who speaks his native Belarusian language perfectly separately:VYALIKI DZYAKUI
For six months they have been feeding them an excuse that the MMC does not carry them Trinity sausages, and on 24.09 I decided to write it to them in the complaint book, which turned into an incident. 09/24/2024 at 9:20 a.m. I visited the store to buy milk and Trinity sausages, which were once again out of stock. There were no packages of 630g, used and weighed in the window - everything is as always in this store. Then I asked the girl behind the window to call the administrator with a book of complaints, to which I received an absurd answer: - I am forbidden to leave the window even for a minute, contact someone else. I found an employee in the food department and again asked to invite the administrator with a book of complaints, but the employee instead began to justify himself, another nonsense that GMK does not have sausages for their store. I pointed out that Trinity sausages are available in three meat processing plants: Grodno, Volkovysk and Slonim, but I received the answer that they do not have such a product in the matrix and it is not possible to add them (although in other Hippo stores everything is available in full). Then 2 more employees came up and the three of them began to discuss this situation. I reminded them that I was waiting for the administrator with a book of complaints, to which I received an absurd answer: Now there is no one responsible for the store and without them we have no right to take the book of complaints, wait 2 hours until they come. On the remark that this is a violation of the law and I can call the police, they laughed in my face. The complaint book was never brought. After making a purchase, I left with the feeling that this store employs people who are not customer-oriented, unable to meet the simple needs of people. Now, every time I visit the store and there are no Trinity sausages available, I will make a note in the complaint book.
The assortment is good, basic necessities, as well as household goods. Parking is small and inconvenient.There is a public transport stop nearby-it is easy to get there.The price tag is like everywhere else.
Recently, an incident occurred in the store: the screen went blank at the self-service checkout, which happens quite often in hippo, and any other store. Usually the sales girls came up, conjured something with the card)) and the problem went away. Everything was always in order, and everything was solved calmly. At the same time, Anna Vladimirovna worked at the self-service ticket offices (I don't remember her last name anymore, but she is listed in the complaint book - I left an entry), which caused a whole scandal from scratch.
In general, the cash register went wrong, and she reached into the grocery bag that was on the scales (it hadn't been paid yet and not all the products had been punched). To which I told her that she had no right to climb into the bag, she had the right to ask to open the bag and get / show the products from there. And to be honest, I was taken aback, the first time the seller went to dig into the package. But I told her about it politely, to which she began to yell at the whole hall. I asked why she was climbing into the bag, to which she said that maybe we put something in the bag and didn't check it at the checkout. I said that we can get everything out and show it without any problems. But the question is: how was she going to check the "punched" products if she did not perform any manipulations with the cash register, and the screen of this cash register was black (it also reported an error or something like that)? That is, she did not see the actual list of products. Then what was she going to compare the products with? I pointed out to her the illogicality of her actions and pointed out that shouting and shouting were inappropriate. To which she began to scream even more.
It was just a technical error that could have been resolved easily, quickly, and most importantly kindly. But the ordinary situation turned into a whole scandal with screams all over the hall. And even when the administrator Angelina Vladimirovna came, the seller did not stop bickering and snapping. And with the absence of logical arguments, Anna Vladimirovna generally crossed all boundaries, saying that we may have tried to put unbroken goods in the package. It's just out of the ordinary. Our cash register was right next to the seller, and when the cash register went dead, I immediately turned to the seller. But, I repeat, she turned an ordinary technical mistake into a loud scandal.
Was it really impossible to calmly return the screen to its normal state, look at the list of products and check on which product the cash register had failed? No, it was necessary to yell at the whole hall and start blaming people from scratch.
You see, there will always be problems with equipment in stores, but the question is how administrators will solve these problems - whether they will remain adequate, or will aggravate the situation with their aggression.
And a couple of days ago I received a response from Hippo, where they indicated that, in principle, they did not see anything like that in the actions of selling, the cashier, they say, immediately came to us after the screen glitch and there was just a "misunderstanding". And the fact that she came up to us and started digging in the bag and yelling, how do you characterize it? Instead of admitting rudeness on the part of the cashier, they just kind of chalked it up to a misunderstanding.
Unpleasant.
Yes, Hippo is a really good store, I was there for good prices, but sometimes it is very expensive, after the repair it became very good, but where the sausage department there are a lot of people. There used to be a pet store there, but it was removed very badly, and I advise you normally, but I live nearby so it's very good💕💜
A convenient store. Right next to the house. A wide range of products. Prices are at an average level. I use the loyalty program - I am happy with everything.
I'm there almost every day. You can't try all the products, so you can take a light snack, for example. There are my favorite products, for example corn kernels, that you can cook yourself in a frying pan. A large assortment of sweets, which I never pass by. Fresh fruit and generally the atmosphere is free, lots of space and beautiful.
There have never been any controversial issues related to this store. Everything is always available, fresh, and a good selection of products. I am glad that there is also a wonderful coffee shop, and a pet store with a pharmacy. Everything is at hand in one building, it's perfect)
There are enough goods, the assortment of sausages is too small.The cashiers are very friendly, friendly
There are good discounts and promotions, it is profitable to buy with a social card
A supermarket with an excellent range of products and regular discounts.
It is located in a residential area, like a store at home.
There are baked goods on sale, bakery products of our own production, which are brought from the hypermarket.
There is always a good selection of meat and semi-finished products from it.
There are queues in the evening when people return from work. So in all stores)
Inside the store there is a pharmacy, an exchanger, a dried fruit shop, several small shops that change periodically.
The store leaves behind only positive emotions.
Hello, I was in your store today, I was confused by a man in cargo pants who works at a self-service checkout. He thought I was a thief, even though I'm a conscientious buyer.
I almost go there every day. It's a good place. Fruits, vegetables, nuts and dried fruits can always be found there, a diverse selection for a small store
There are several grocery stores near my house, but Hippo is the best in every sense)
It has a small area, but the assortment is very good and there is no special need to go anywhere else. The quality of the product is also good. There were no questions with the staff. Cashiers are pleasant, positive people.
One of the few stores that, despite the small retail space, has a decent assortment
It is bright, clean, cozy, a lot of "buns" for owners of the discount card "Asoba"
Prices, of course, are higher than those of competitors
A store with a very good assortment of products, a lot of different vegetables, fruits, greens. A large selection of meat and dairy products and semi-finished products. Promotions and discounts are often held. The store building has a pharmacy, a pet store, a Fransabank exchanger and a very cool coffee shop. At the checkout, the sellers, despite the obvious workload, are ALWAYS polite and friendly! There is a large parking lot right at the entrance. The disadvantages are long queues, especially in the evening. I think that it is for this store that self-service cash desks are simply necessary, or at least a separate cash register "up to five products", because it is still more of a store "at home" and you do not want to run in for bread or milk to lose 20-30 minutes of your time there.
There is everything you need. But prices have increased significantly. Previously, there were good discounts and it was profitable to go to the store without running anywhere. And now some products are more profitable to buy in other stores.🤔🙁
The biggest disadvantage is the sparrows in the trading floor, who like to eat cereals and vegetables.
Vegetables and fruits are not of the best quality, there is always something missing. Bread and its products are stale and a very "dead" baking choice.
Self-service ticket counters
Of the advantages, only the meat department
Perhaps this is the most hippo vine of all that I have been
Such a small mini hippo. Not very convenient. + the assortment is not large. Purely because of the volume of retail space. But in general, everything you need is there.
A very good store has an exchanger you can buy everything you want cooking from 5 points is 2-3 points I never stop by no problem there is also a parking lot very well
A wide variety of good quality products. The prices are slightly higher than other chain stores. The problem with parking is constantly busy, visible from neighboring houses.
My favorite store!!! There are self-service ticket offices, there is a large selection, but you do not wander around the km, but you can immediately see that you need and everything is there, next to the intersection, it is very convenient!!!!!
An ordinary district store, nothing remarkable, discounts and promotions as everywhere, the choice of meat is too small, the cash registers always work promptly, there are no special queues.
My favorite store is..There is always a good selection of products. And surprisingly friendly and lovely sellers) there are a lot of promotions for really good and necessary things)
A good store, sometimes of course I don't find what I was looking for, but in principle you can find good things at a good price, especially on Black Friday.
I like this store. Good promotions like "Cat Day" and "Black Friday". Reasonable prices, always fresh fruits and vegetables. It is a pity that there is no Hippo network in Grodno. Be sure to expand the geography of the network.
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Пан де Артего
Level 10 Local Expert
January 6
Everything you need for everyday life is there, it's just a pity that the cooking department was removed. Queuing at the checkout is a favorite business of the chain of these markets.
The store is what you need , everything is fresh , the staff is responsive .
In general, everything is for people. I wish there were more of them.
You can only say thank you.
There is quite a large selection of products, but it is a pity that cinnamon has not been available lately. But the prices of some products are "biting". Pleasant employees at the hall and ticket offices.
It's not a bad choice for a store in a residential area. The queues are always small. The staff is polite. You can buy almost anything. The shares are the same as for all large hippos.
A good store at home, a decent assortment, everything you need can be purchased. There are always queues, at any time of the day. Self-service ticket offices should save the situation. I can't say anything special about the quality of the goods and the staff: everything is like in all the stores of the chain: it's fine, but it doesn't always work out without mismatch of price tags at the checkout. But not often. So everything is fine, check the receipt and enjoy your life!
I really like it. I forgot my socks after payment, they were returned with the truth, with a scandal. There is an accounting book for abandoned goods. Sellers are not polite. And so everything is clean and a good assortment.