It is not possible to reach them at all, they are on the phone all day, busy, or an answering machine that eventually says call later, what is the attitude towards people? Then you also accept the payment so that we can't help but pay you, and you're like, everything's fine, let's try again later and so on for months
The brain of the heart is hot
Our city
Living warmth
And the good of the present
Labor is so necessary
Confessions of honor
And by the way
Parking at the building
There are
There are payment desks
Attention circle
Everyone is happy to see you here
Come
in Dear friend
There are queens sitting in every office!!! They need to be driven out of there, obviously they stayed too long there.. They talk through their teeth, they're all bosses.
I've been calling for half a day. They don't take any phones. Although they themselves said to call back on the 25th to correct the charges. Is it really possible to work with subscribers like this ? Just don't take the phone??? Where should I file a complaint?
It is impossible to get through , the home phone has been disconnected , and they do not have another one . They work slowly and sadly . It seems that there is lunch and it is an hour , we waited an hour and a half . Mess and horror in one word
That the mess in ktek is being so slowly eliminated on Kobylandy batyr 40/1 , the main thing is how to pay As they demand money from people .and how to arrange a rush to pull the rubber
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А
Актоты Ыгиева
Level 13 Local Expert
November 24, 2023
I don't know in the morning, but after lunch there is no queue, a woman of Slavic appearance is sitting there, she forgot her name a nice woman, she forgot something, she scanned everything herself, and a young Kazakh woman, too
It's funny how fake people are trying to get you a rating with "worthless reviews" -the lowest of all organizations in the city.You can't get through life.Why is there no quality control of customer service-we would cut the premium a couple of times to those who are responsible for the consultation, then how nice they would take the phone, or open a special call center.Your MONEY is HIGH and the level of service and organization is 0.It's a disgrace!They have distributed the money in their pockets and cannot organize the work.
Why did the heating bill come in July 2022, we live in the 2nd and the bill is like for a penthouse, they don't take the phone, then the working day is over, then lunch or call back tomorrow?????Who will answer all the questions???
Over time, civilization gets to this organization. The subscriber department is becoming more polite and humane. It has become easier to get through, and it is completely easy to transfer the meter readings. The prices would be even lower - it would be wonderful at all
On December 31 , from 9 a.m. there is no hot water in the very center , I'm calling your answering machine: the working day is over 😂😂😂 you work to get started - work out and go on your vacation , and so of course it 's not bad to stay without heating and hot water before the New Year 👍
I can 't get through .and there is no answer why they charge so much for heating.we are plotting according to the counter allegedly .and we are plotting at a tariff of 220 tng, I can't understand anything .at 9 mkr, a friend for 72 squares plots 6000 and we are in the area of the railway station for 44 squares of 11000 tng .and they tell us that we are plotting according to the meter .We also pay separately for the meter .I think this is already a deception.and they 're lying and they can 't answer our question . they always give other phone numbers, call there and so they pedal in a circle but there is no answer .The whole house is outraged by such sums of money
Terrible job. You need to go to the reconciliation every month. The payment does not go through. They don't pick up the phone at all. Each refers to the other!!! In a word, a mess!
It's the 21st century, digitalization is underway! KTEK has opened online payment via Homebank Halyk! It's already March 12th, and there's still no testimony online! Why don't you treat your official duties well! Apparently, the workers have withdrawn from work and no one controls them! It was easier to make payments online and there was no need for supervisors!
The bill for February 18 thousand came when the payment is all on time 10 thousand maximum what a mess we have and it's not just me give an answer what's going on
Not everything is perfect, there are a lot of things that are not easy... You ask a question, they don't know the answer to it. A question about the hot water meter . There is an installation act, but no one knows anything further! Wonderful! With illiterate people, we are going to 30 different countries !!!