The best company! I highly recommend it! Attentive staff, excellent service, solve all issues promptly. They will always pick up favorable offers and discounts.
The service is disgusting, it is not possible to get through and get information on corporate services. The operators do not have the information, they ask again 3 times. They don't even deserve the 1st star. Perhaps the quality, as it says on the site, is at the highest level, but the service is at ZERO.
If you are looking for an agency, look further, don't waste your time...
The organization, headed by the head, is trying to establish Kazakhstani tourism at the necessary international height... a lot of work, a lot of effort for the sake of the country. At least someone is trying to show the most beautiful places in Kazakhstan...Tourism is slowly developing... And Global Air is in the very front line in this industry ... But
... how to develop tourism, if it is elementary, who was there, he knows ... that the toilets at all tour sites are closed, or they simply do not exist... or there is no
water, so they are closed... or...a lot of or... Foreigners are just in awe... where to run after the trouble-free hospitable koumiss, shubat and new unexplored dishes... As it is, everything is fine... Velcom in KZ.
The service leaves much to be desired. The manager I was connected to was talking rudely and dryly. I found out if there are tickets for the flight, which was answered positively. I called back 10 minutes later and asked to book flight tickets, which was answered in the negative. They said it was impossible, because you can't supposedly book in a day (I just didn't want to move my finger and move the mouse) and you need to buy tickets right away. I asked her to clarify if there were any tickets, to which she replied that she had already looked 5-10 minutes ago and in a rude way: come and buy. Arriving at the office, I found out 1. That it was possible to make a reservation for an hour (I arrived in 30 minutes), 2. There are no tickets for the flight I need anymore
I had to buy tickets 2.5 times more expensive only because of an employee of this desk who did not want to work with a client who came to them himself. I do not recommend this company. The manager's name is Janat.