we arrived in the morning, warned about a possible early arrival. We checked into a 3-bed room. Although a luxury room was booked on booking. This room had dirty floors, dirty beds, a dirty toilet. There was someone's toilet blood on the rim. The beds were in lipstick and in other people's hair. In the morning, they demanded to provide their suite. Which was booked through booking. The number was finally provided. The room was better than before. But. The air conditioner didn't work all the time. And at the reception they always said that you can only turn it on and off on the floor. They don't want to establish it. If you want it to be cold, turn it on for everyone. If you want it to be hot, turn it off for everyone. The entire floor is centralised. Approx Okay, they put up with that as well. The booking site lists the pool as a convenience - let's go swimming with my sister. Some left-handed man who didn't even work at the hotel didn't let him enter the pool, allegedly divides his time between men and women. This has never happened in one country. Even in Dubai. Where the country is more conservative. I went to the reception to swear. At the reception, they apologised for this for a long time. It turned out that this man didn't let him into the pool. Doesn't work at this hotel at all. From the word at all. And that's the left man. Just gave money to someone and appropriated the pool for himself. Just because someone was paid from the hotel. Not the hotel administration. No one knew about it at all supposedly. Today is another joke - three people in street shoes break into the room. Conduct an inventory of the property with guests. They just walk around the room in dirty shoes where I walk barefoot and describe the property. I ask the booking administration to remove the stars to this object. It's not 5, not 4. Not even 3 stars. Everything is old and so messed in everything. This hotel does not correspond to the declared stars at all. There are 1-2 stars at most. The service is terrible. There is no daily cleaning at all. From the word at all. You're asking for toilet paper that's not put in. You can't wait for her. Or we'll bring it tomorrow. Or the employee is most likely looking for it in empty numbers. All video proofs are available. At the request of the booking administration, I will send it. I'll also post it on YouTube.
It is a very ambiguous institution. Early check-in at 6 a.m. was allowed, good location, outwardly very pleasant building, courteous service, excellent hearty delicious breakfasts and a business lunch for 6 manats. But the rooms look pathetic and sad. It is impossible to breathe in the room, the window is smoky, the window is at arm's length from the wall of the neighboring building, the sun never hits, the furniture, bedding, mattresses are very tired. I would really like the owners to breathe a second life into this hotel. There is no question of any 5 stars, but I put 3 because of the attitude of the staff.
Great hotel. Attentive staff. Convenient location. There is a swimming pool, a cafe. From the comments-the sauna did not work, sometimes the air conditioner cooled the corridors very much.
+:The price is really inexpensive, but still for what we went through, it's expensive, the hotel still has to pay us extra, I think. I assure all those who read the reviews - this is a lie
-:The walls are made of cardboard in the truest sense. The locals take girls of easy virtue to this hotel and engage with them at night so that the walls shake. Yes, it's none of my business, but when they hit the walls, it also concerns me, we did not sleep all night, personal people did not respond to requests, so we turned to the hotel staff, who does not know any language except Azerbaijani. The staff couldn't do anything, although by law you can't make noise, you can't smoke in the room, which these "people" did, but at the reception they threw up their hands and said that this was not their job, and they couldn't move us.
The most annoying thing is that on this day we had to take IELTS, so the result is appropriate, minus a year of preparation. After the exam at the check-out, we decided to figure it out, we waited almost 1.5 hours for the manager, although we promised 40 minutes. The result of the conversation, it's your own fault, you had to move out)))) and I'm blackmailing him, like, even though I asked for either a refund for the accommodation or an apology in writing, but I only got screams in response. Next, everything you read in the reviews is a lie.
There is no bed, it's 4 mattresses stacked on top of each other
The temperature is only general, because of something it is very cold, then very hot
I repeat, there is no knowledge of any languages
Breakfasts that are so much written about: 3 types of cold omelets, juice from a bag (maybe wrong, but similar), instant coffee! Tea is not bad, vegetables and fruits in Small quantities, sausage is all soy and so every day, for a hotel at 5!!!!! Stars, Clearly something is wrong, right?) The rooms have a shower room and all plumbing is completely in mold, hoods in clouds of dust and mosquitoes get into your room in droves through it! The first night I killed 8 mosquitoes. The window looks into the wall of the neighboring building so close that maybe not with my hand, but with my foot I would definitely reach it. The window is drafty, which is why the noise from the street can be heard immediately. The pillows are so high that you sleep as if sitting down. We have been cleaned 0 times. Sockets are located absolutely in random places, there are only two light bulbs in the room!!!! It's always dark there! Well, what are these 5 stars???!?!?!?
Unfortunately, this hotel is far from 5 stars, as it positions itself. The plumbing is all covered with rust and mold, the furniture is stripped, with cigarette marks. At the bottom of the pool, it looks like the floor has never been washed. The only thing that pleases is the good-natured Russian-speaking staff and a fairly affordable price. There are many restaurants and shops in this area, and the center of Aliyev is not far away
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Тимур Мамедов
Level 14 Local Expert
February 4, 2023
Nice hotel. The staff is polite, the rooms are clean, the prices are reasonable 👍
As well as Parking for cars is free and spacious.