I like the store in principle, there is a large selection, many different brands are represented. A wide price range, there is something cheaper, something more expensive. Many positions are cheaper than a mile (not by much, but still). Consultants are absolutely not intrusive for me personally, they will always help and prompt me. But if there is any issue with the online order and you need to contact their support at tg - it's just impossible! The robot answers, always off topic, none of my problems have been solved yet! Make a normal humanized support for solving issues, not this robot!! I made an order on Saturday and it was indicated in the order that I would be given a sample, as a result there was nothing in the box(((
Support says that the sample is placed when it is available. Well, then why add it to the order?
Support horror
An ambiguous opinion... Of the advantages:
1) Many brands of cosmetics for every taste and purse;
2) A lot of promotional items;
3) Various master classes are held, in which you can even participate (if you are lucky).
Of the cons:
1) Sometimes there are completely incompetent and unfriendly consultants. For example, they somehow refused to give me a cream tester (although the tester was available). The reasons were not explained.
2) Mediocre support service. They respond in a template (if at all) and do not help solve the problem;
3) There are damaged goods... There are always a lot of people in the store, it is impossible to keep track of everyone, and among them there are those who use it and make up clearly with non-testers. So be careful and take the products only in the factory wrapper. This way you will know for sure that it has not been opened by anyone.
Responsive staff. They will always tell you what you need
A huge selection of products. Promotions, discounts. Pleasant atmosphere. Prices are significantly lower for many products than in stores of a similar plan. I recommend.