Золотое яблоко
917 reviews
March 19
A place where there are always a lot of people. The choice is good, the consultants are nimble and friendly
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1
December 27, 2024
As a consultant, I wish you to know your product better, its composition, and SO on.
So that you can competently advise the consumer!
Unfortunately, the consultants can't even say two words about the product.
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December 15, 2024
a very cool store, cool consultants, but a lot of people, just crowds, it's easier to order online
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March 4
Everything has become much easier with this store. The choice is huge, there were no fakes. And the delivery order is a complete delight!!! Thank you for your work!!! We don't have many such services!!!
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1
September 24, 2024
Of course, it's better to write a review for girls about such an institution, but from the man's side, the choice is huge, a bunch of different brands, interactive services that help you choose the color of makeup. In my opinion, when choosing cosmetics, it is impossible to pass by it!
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3
October 21, 2024
The store is good in terms of choice, for every taste and purse. But with the courtesy of the staff.... A consultant bumped into me from behind, I automatically say "sorry", and in response I get a rude "you can be careful". Even when I turned around with an angry expression on my face, the girl realized that her aunt was old enough to be her mother and quickly retreated.
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January 6
Terrible in-app service. If you suddenly made a mistake with the address when ordering, they can't change it! You need to cancel the order, wait 7 days for a refund, and re-checkout. It took tech support 2 days to give this answer!
The 21st century is in the yard, and they can't solve a trivial technical issue by changing the delivery address. It's a shame!
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3
January 30
The staff is very kind, they will always help and will not push you out "more expensive". There are enough staff, and the store itself is huge.
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1
June 7, 2024
I gave the store a lot of chances, but alas
Initially, I bought the cream, opening it at home, it turned out that it was shattered and all the cream was in the glass. I didn't return it anymore, because I made a mistake myself - I didn't check it.
The second case is online delivery. The courier decided not to go, the order was postponed to another day without my knowledge, they can't really explain anything in support, they call each other to clarify and it all drags on (it's also hard to get through to support). When canceling an order, after five minutes it turns out that the courier will still arrive, after another five minutes - that he will not arrive. The support girls also do not know the situation, everyone has different information.
So I also have to ask for compensation MYSELF, and it is not offered to me after such "punctures" through your own fault. As we wrote below, there is no customer orientation. I am waiting for a refund of my funds. I won't come to you anymore.
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5
2
February 5
Well, for women it's just a black hole, as soon as they pass by, they get sucked in for a couple of hours, which in some situations is very good, you can relax on the food court from above. And so the store is very good, a huge selection, plus you can buy a certificate of your favorite :)
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November 1, 2024
If you are a single guy, you are here, because I have not seen such a huge crowd of girls anywhere else. If you're a married guy, don't let your wife in here, half of your salary will stay here) There is a lot of choice, but the prices bite a little)
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1
March 29
Just like everywhere else in business .There are professional consultants, and there are those who can't say anything meaningful.The store is like all stores in the Golden Apple format.Neither better nor worse
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1
April 15
What can I write here ... a crush !We need to rent more space , although these are not small either .And it would not hurt to separate the streams : children and adults .As it is, the range and prices are excellent .
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1
April 9
The store is good, but expensive for me personally, and it's also very crowded, there are a lot of people, long queues, consultants can not wait, tired, sweaty, disappointed.
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1
January 10
Everything is fine, there are many brands that are represented in St. Petersburg. It was a pity there was no lebel brand.
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3
2
October 23, 2024
It's a terrible store, there's never anything I came for. If you pick something up, the consultant leads you around the entire thoracic hall and asks other consultants what is where. Horror.
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3
November 26, 2024
If the nervous system is in place, you can go. Especially on weekends. The range is huge, you will not leave without shopping. Shop for an amateur
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November 5, 2024
The best cosmetics store) a huge selection, price lower than in other networks. There are always many ticket offices open.
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1
September 18, 2024
A huge selection of cosmetics and care products, good prices, competent and courteous staff. I didn't really like the perfume department, but it's for an amateur
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July 21, 2024
A wonderful assortment of the store, excellent staff and consultants who will help
But you can't get through the giant queues and the crowd of people. It is better to order on the website if you do not want to get lost among the crowded people
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1
February 17
The delivery service works abominably.
There are unilateral postponements of delivery a week in advance.
At the same time, no one bothers to call and clarify whether this product will be needed in a week, whether it is convenient to accept delivery on a different date and time.
The call center does not solve the problem.
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4
April 6
it 's a cool place , it sucks all the money out of me , but I'm not complaining , the real problem is that there are a lot of people , and there are only a few buyers , they come , sniff lipstick and stand chatting, they can 't get to the right departments , but it 's such a heavenly place
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January 6
It's expensive, rich, and there are a lot of people, but the main thing is quality, aesthetics, and beauty in one word! Everything my girlfriend needs, for my money, ideally😂
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November 23, 2024
The staff is very well selected. Competently, clearly and most importantly a good choice.
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3
November 17, 2024
On the days of sales and promotions, there were more people than in any food supermarket)) good discounts and promotions.
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March 25
everything is a thrill, but the minus is when I want to go to the brand's stand, for example, luxvisage,for me,darling, they all push and don't let me see the product I want
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1
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October 29, 2024
THE PERFUME IS NOT ORIGINAL! The service is zero. The guards pick their noses (you can take out whatever you want). I do not recommend visiting this place. Employees walk with their heads held high (as if they have billions).
p.s. if the guard reads wake up you have a po 1300
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3
3
September 21, 2024
I've never passed by if I'm in the area. It's a magnet for all girls! Yes, there are a lot of people, but the staff is always friendly, the girls cope! The store pleases with constant new products, and testers are a plus in choosing any product! 👏
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May 22, 2024
Having bought Vichi thermal water for the face, it was not possible to use it. Initially, there was a defect in the sprayer. It didn't work at all.I filed a complaint with the store to replace the product, since it is not possible to use it. I wrote a statement, and the answer came that there would be no replacement of the product. The conclusion is that after buying a product, it is not a fact that you will use it.) And best of all, check on the spot, since the store does this, they refuse to accept the marriage. A whole bottle, how to use it if the sprayer doesn't work?! The girls who accepted the application agreed that the marriage would be a replacement. Thanks to the management for appreciating your customers)
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3
1
December 29, 2024
There is only one cash register for the entire store. Moreover, it is used both for the offline store and for issuing online orders. If you want to spend an unforgettable time (more than an hour) in line, you're welcome
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May 19, 2024
Personally, in my opinion, this is not what it was even a year ago😢 The range has become much worse – for a month there is not even a banal Essence lip gloss, which used to be constantly available. The same Lacoste perfume – one name remains, while there are plenty of them in the "neighboring" competing store with the letter K, or even in an online hypermarket. The online ordering system also leaves much to be desired: for example, one order left the pick-up point three days ahead of the shelf life specified in the application, and the repeat order was canceled without explanation. There is simply no support service, phrases on duty and zero customer orientation. It has become easier to find the necessary products in other stores or marketplaces. Alas, but somehow so
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3
2
September 6, 2024
I want to express my gratitude to the manager. I came with a request to help choose a gift for my mother. We advised both kits and to assemble something yourself. As a result, we chose a set. They solved my problem professionally and promptly)
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1
April 28, 2024
An interesting format for a perfume and care products store. There is always a lot of product range presented. Attentive consultants, several cash desks, including self-service cash desks. I like it there, it's not as pretentious and pompous as in the same Kravt.
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3
November 20, 2024
Overall, a great store, sometimes I go if I choose new decorative products, but the number of visitors does not justify the poor condition of the products on the shelves and terrible testers
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February 4
The best cosmetics store, but why only one location in Minsk? I doubt that the owners don't have the money for it. In Russia, the spread of cold is very significant
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April 28, 2024
Very good store, good prices, very good quality. And the staff is very good, I personally like this store! Cosmetics are worth the money, a very cool store, I recommend it to everyone!
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3
April 10
It's a terrible place, with a lot of visitors in such a small store space. The range is presented in extremely small variety. I don't recommend it.
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1
1
December 14, 2022
An amazing and attractive place. A store of cosmetics, perfumes, accessories and even household chemicals. The price range is full of variety (brands from budget to premium class). The trading floor is divided not only into sections by product type, but the main division is by brand/manufacturer. You always want to buy something. There is an abundance of consultants who always help with the choice. During periods of high attendance, you even have to catch an "aborigine" to help. If the desired item is not in sight, the consultant will check for availability in closed storage areas. Thanks to the store's app, you can earn small bonuses and write them off at the next purchase. There are a lot of cash registers for payment so that you don't get tired in the queue and leave throwing the goods. There is even a self-service checkout with a clear interface. If necessary, a store employee assigned to such a cashier for these purposes will help. Young people tend to shop and make-up here. After shopping in apple, you can visit other shops of the shopping center or treat yourself to goodies.
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4
November 14, 2024
Davines is cheaper than in Moscow time!!! It made me very happy. The consultants are friendly and ready to help
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April 2
I wanted to place a delivery order, but the app was buggy and allowed me to select only pickup. While I was waiting for a response from support, the mask was already removed as a gift. There is still no answer. Kringe
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1
July 29, 2024
there is too little space for such a volume of customers, it is very stuffy, and near the perfumery it begins to feel queasy from different aromas merged into one ambergris, consultants cannot provide full-fledged information, relying only on some statements, but not facts, from which there is no certainty that you take the product that suits you, it was unpleasant to observe the situation when, during the selection of the product, a consultant stood in front of me and began to adjust the availability of the product, this should not be done directly on the client's head, and when he had already left, as a result, where the consultant was needed, he either did not exist, or was on his own business, but did not interact with the client in any way, in no case I blame because the work is not easy, but an unpleasant aftertaste remains
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2
March 4
I placed an order by courier , paid , the receipt arrived in the mail , my order disappeared from my personal account and returned to karzina(as if I hadn't ordered it) neither the courier with the goods nor my money
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1
March 24
There are always a lot of people queuing at the checkout.
But almost everywhere there is a consultant, which is very convenient.
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August 31, 2022
I love this store. A large range of good cosmetics, convenient to order at home, fast delivery. I really like the website and the application in terms of design and functionality. The only thing is that some products may not be available when placing an order. So we have to reassemble the order (although at the time of adding the product to the cart it was in stock, and after 2 minutes it gives an error during checkout and asks to be removed from the order). You often have to give up what you wanted.
It would also be very convenient if there were product reviews on the site. It would really help to make a choice.
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July 14, 2024
There are a lot of people, but good products from different brands. A large selection. After all, people, this is probably the only problem. There are also often big discounts
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1
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July 10, 2024
I love this big, noisy and expensive Apple! You can just walk around, smell aromatics, bath bombs, soap and relax.
By the way, this place is the only one in Minsk where amazing Italian soap is sold🥰
Despite the fact that there is a lot of fuss here on weekdays too, it's nice to be in the store!
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3
July 21, 2024
I came for a perfume with a specific request. The consultant showed different options. Finally, I stopped at one thing, taking my word for it. I tried it at home - something is wrong. I looked at the list of notes - absolutely not what I was looking for, zero hit (since when pineapple and mango are lemon and wood, I do not understand). The flavors were mixed on the hand, and the consultant did not consult correctly. I was very upset because the perfume is not cheap, and it will not work, it does not fit the word at all. I do not recommend looking for perfumes with consultants, it is better to make a selection yourself and try it purposefully.
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3
July 31, 2023
It's cool that there is a cosmetics and perfumery store of this scale in the city.
Paradise for Parthmaniacs😄
A convenient application, a system of pleasant discounts and bonuses.
I plan to try shipping. I can't wait to open jars with magical contents for beauty and health.
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3
April 13, 2024
Today I visited the store for the first time, I was very pleased that such specialists work for you!Thank you very much to the store staff, and especially Tatiana Evgenievna B. for patience, politeness, dedication to her work, how much time she spent on me, I'm even afraid to think) I am very glad that we have such stores with such great service!!!!
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1
March 16
The best cosmetics store!
High-quality products and courteous consultants
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