A good place, in a large shopping center in Almaty, a good assortment, a lot of cash desks, the referral program of the Russian Federation does not work for this minus *
To be honest, the format is not a Golden Apple at all. It is not clear where, what and how to find it. It is customary to reach premium from one edge of the mass market store and moving to the other edge. It's not clear here, there are no brands in sight. Premium- minimum assortment. Consultants do not know the product and its availability well. I waited so long for the opening, but a couple of visits discouraged all desire to go there
The boutique is located in one of the largest shopping malls in the city. Friendly staff, a wide range of products. Only the tester is not always available.
I ordered the delivery. Not all items were delivered. They made him look like a liar.
I am very disappointed with the service. I do not recommend ordering delivery to anyone
The assortment is worse than in Moscow, I do not know what is connected with it. I came to Yabloko for goods that are no longer sold in Russia, but they are not here either.
But in general, the store is beautiful, they sell a lot of things....
A good cosmetics, perfumery and household chemicals store with a huge selection!
See original · Русский
Show business's response
Kirill Nechaev
Level 4 Local Expert
February 18, 2024
Minuses.
Death for allergy sufferers. There is no ventilation, there is nothing to breathe. The price tags are a mess. The price tag for the promotion is indicated in large font (bring the dragon's head, Kashchey's needle, the Hero's egg, in other words, install their application, which I never need) . Below in small print is the price at which it will actually be sold to you.
No advantages were found.
It's the worst store I've ever seen. The staff are not professionals. The bulk of the goods are from stale warehouses. To get a discount, you need to download their stupid intrusive app. The product is discounted, more expensive than in other stores without a discount. But the most important thing is: the cosmetics that are different in the testers from the one you will buy! (the tester had acceptable lip gloss, but what I bought.... something.... not even from a Chinese flea market). Be careful
A really large assortment of brands and product lines, the staff is courteous and trained. Convenient online store, make delivery, in general I liked it
This store is definitely love at first sight! A huge assortment, prices are lower than other suppliers, discounts and bonuses! Nice staff and great music)
See original · Русский
2
Show business's response
А
Айгерим БАЙЖАСАР
Level 6 Local Expert
January 3
The Choice Is Huge! But there are too many people. So who doesn't like to go after
The prices are relatively normal, but the small selection of perfumes is very crowded. The service staff is not interested in your purchase. One of the advantages of the location is normal.
I bought a gift card at the checkout. A friendly and very pretty girl served me very quickly, while explaining all the nuances of activation. Everything went great!
A super cosmetics store with the largest selection. Constant promotions, discounts, gifts, consultations, makeup artists, cosmetologists. No wonder there are always a lot of people in Golden Apples.
An excellent store, a complete analogue of the Russian one. One of the disadvantages is that you need to ship a local application and accumulate discounts. Past achievements (in the Russian Federation) are not counted🤷♂️
See original · Русский
Show business's response
Катя Буланая
Level 12 Local Expert
October 20, 2023
Three stars only for the unprofessionalism of consultants. In general, they cannot correctly orient themselves according to the assortment and choice of goods. In all other respects-the best cosmetics store
See original · Русский
3
1
Show business's response
Анна Сом
Level 6 Local Expert
March 12, 2023
I made an order for pickup on March 11. On March 12, I called the contact center to find out the fate of the order. They said he was ready. I came to the store - nothing is actually ready. I waited half an hour for the order to be collected.
I also wanted to change the position from the order to a similar one, but in a different shade. Before that, we asked 2 consultants about the possibility of exchanging an item from an online order. Both said they could do that. It turned out at the checkout that it was impossible to 🤦🏻♀️ (and the consultants are generally aware of the rules of work?)
The position from the order can only be returned by writing to an online chat. And in the chat, the decision will be made within 10 working days (are you serious? This is inconvenient, to put it mildly!). Well, you also have to wait half your life for the answer in the chat....
As a store, it is very good and of high quality, but there is not enough space for complete happiness, it is too small compared to other points of the Golden Apple.
A huge selection, constant discounts, the staff will tell you everything and show you everything, the service is excellent in one word.
I am glad that the Golden Apple has opened in Almaty