Type of tours:ecological, exotic, fitness, student, surfing, tours for seniors, children, individual, ski, shop, weekend, guided, bus, all types of tours, sport, holiday tours, beach, pilgrimage, educational, recreational, wedding, cruises, rest on yachts, youth, safari, adventure, entertainment, corporate holiday, business tours, bike, boating, gastronomic, diving-tours
Country:Jamaica, Morocco, Maldives, Haiti, Portugal, UAE, Cuba, Croatia, Malaysia, Indonesia, Dominican Republic, Bulgaria, Egypt, Turkey, New Zealand, Bahamas, South Africa, Vietnam, Bermuda, India, Greece, Peru, Chile, Thailand, Montenegro, Sri Lanka, Seychelles, Tunisia, Goa, Bali, Iceland, Cyprus
Cooperation with tour operators:Delfin, Pegas Touristik, Biblio Globus, Coral Travel, Intourist, TEZ Tour, Anex, Vedi Tour Group, Express Tour, West Travel, De Visu
I asked for help living in Russia to open a visa remotely, as a result, no help, they threw the contract into a bunch of pages with small print, did not say what to pay, where, to whom, asked for a hint on what she snorted, they say it's not a piece of paper but a contract. I started writing to the support of the bank to help them, since this desk is not able to help its customers. They told me at the bank, I sent them a question saying, well, here's how you can pay, tell me to do everything right. To which I was simply told that I had to pay in white rubles and fell silent again. There is zero customer orientation, they have to pay and mess with everything themselves, think how where and what, because the only thing they are capable of is throwing off the contract, and then everything themselves. I do not recommend anyone to contact them, you will regret it 350 times
Unfortunately, the cooperation did not work out. Customer focus is zero! They don't keep their word. They promised to write for tomorrow and offer rest options. But no one has written or sent anything. In addition, when a day later I was outraged that they had forgotten about me as a client, I was told that it was not correct for me to be indignant, I must understand the current situation! But I didn't say that I was waiting for an offer for tomorrow. You suggested it yourself. You can always write to the client on the promised day: they say we remember you and are working on your request. This is your job!