The treshka hotel, and not the best, is very old. The breakfasts are meager, mostly vegetables, hot omelets and soy sausages. One of the advantages is coffee from the coffee machine at the reception, around the clock. At the reception, they speak only English and Hebrew and the staff did not show much friendliness. There were things in a bag on the floor in our toilet, we were going to go wash, so the maids threw this bag in the trash. In a place of apology and compensation, they offered to climb into a container and look for their belongings in the trash there. The only advantage of this hotel is its proximity to the sea, there are no more advantages and the price for it at $ 100 per night is high
I would like to express my gratitude to the hotel staff for organizing the rest of the tourists who came from Moscow. Almost all the staff (except the employees of the restaurant with a rich selection of breakfast dishes, by the way) are Russian-speaking and very, very friendly. From the maids to the lobi staff, everyone is ready to help and provide their services very correctly and competently. The days of arrival and departure are especially memorable. My friend and I were very lucky: on the day of arrival (03/31/2018), an amazing intelligent man was on duty, who immediately brought us up to date, explained the situation, created the right mood, and all with the light hand of this specialist (unfortunately, this amazing man was on duty once during our stay, and we did not have time to recognize him name for a more correct form of gratitude) went great. We visited 3 unforgettable excursions, had a wonderful rest in the walls of this modest outwardly, but decent 2-star hotel.
However, on the day of departure, we discovered another, no less wonderful, employee, and we decided to write his name in the Honorary Book of Israeli Service Sector Employees in gold letters. Due to the fault of the Limo Circle Line transport company http://limocircleline.com/ru / we had a force majeure situation. If on the day of arrival, after waiting for about an hour at Ben Gurion airport at the Limo Circle counter, we were still put in a taxi, the driver of which stopped his car near an unknown hotel with an offer (in Hebrew) to leave the vehicle. With difficulty, we convinced him that this was not our hotel, and after a five-minute argument, he drove my friend and me to the Golden Beach Hotel. So, more than THREE hours after landing, we found ourselves in our cozy room No. 301, where we spent a prosperous 7 days in warmth, cleanliness and modest comfort.
Three days before the departure date to Moscow (04.04.2018), the kind company Limo Circle Line sent a notification about its responsibility for transport support for our early departure. It informed that on April 07, 2018, guests departing on flight No. 501 to Moscow (departure time 07:50) should gather in the hotel lobby at 03:45. It was also mentioned in this notification that "the permissible time for gathering guests within the framework of a group transfer is ½ hour."
At 03h30min. we went down to the lobby, handed over the room keys, received breakfast, and at 03.45 noted that the bus driver was in no hurry to transport us to the airport. Contacting the hotel reception staff to clarify whether we correctly understood the time specified for the gathering of guests, we heard an affirmative answer. After the question we asked, the administrator Andrey informed us that a certain man, who did not introduce himself as an employee of the company, entered the hotel at 03.15 min. and, asking the question: "Did you order a taxi?", received a negative answer. Comparing the lack of a transfer for us and this unknown taxi driver, who did not specify where the taxi was and for whom, he quickly heard the answer and left. He did not bother to give the names of those leaving, to call us (AS the GUIDES or drivers DID BEFORE THE TOUR), realizing that we might not get on the plane, just turned around and left! At our request, Andrey began to call the Limo Circle Line company, where at first no one answered, then, when there was less and less time left before departure, the Limo employee replied to persistent calls that the taxi driver, who arrived half an hour earlier than the agreed time, left, leaving the guests without notifying them, the company, or the hotel employee! The employee of the Limo Circle Line company categorically refused to return the taxi driver for us. We had no choice but to get to the airport on our own. Since there was less than three hours left before departure (it was already 04:30), we do not know the language, taxi drivers are used to distrust, we asked for help from the reception staff, Andrey. This lovely young man checked us in for a flight, called and even paid for a taxi for us. Half an hour later we were at the airport, had time to check in our luggage and go through all the necessary formalities in a timely manner. We made the flight safely on an Aeroflot plane. And already in Moscow, we have repeatedly remembered the kind words of the responsible employee of the Golden Beach Hotel, thanks to whose competent actions we successfully completed our journey to this beautiful hospitable country with its hardworking people. The reputation of the country is created by such small heroes as Andrei Pechersky – simple clerks or reception staff who, with their daily work, bring not only benefit to their state, but also glory. Thank you very much again. We will definitely fly to this hotel again, but we will refuse the services of the company Limo. Sincerely, teachers of one of the Schools in Moscow, Janna Uyrasova and Larisa Vasina.