Golden Bukhara Boutique
46 reviews
September 29, 2024
Notorious for room cancelation without notice. The manager, Aziz, is a sly and rude person. And so is his mother, who mans the reception. They will ask to go to another hotel and threaten you if you don't cancel the booking at the website, they will also cancel the other hotel's booking This hotel should be avoided by all travelers. They give a bad name to Uzbekistan.
September 10, 2024
We settled in for 2 days. We cleaned every day, thanks for that. The towels, although washed, are stained and gray with age. The toilet was dirty, I personally cleaned the seat myself, fortunately there were napkins and antiseptic. The shower curtain, it could be changed, and it has been a long time. After the next cleaning, the facial serum disappeared, even if it was inexpensive, but it was unpleasant anyway. Everything else was not bad, there is a fast Wi-Fi, they gave plates and a knife to the room, water without interruption, toilet paper was changed as needed. The location is not bad, the hotel itself is near the walls of the fortress
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April 7, 2024
The hotel is located near the old town, very eclectic atmosphere, real East. The furniture is not new, but everything is clean. A very pleasant hostess. Classic breakfast - porridge, eggs, cottage cheese, cheese, sausage. The pastries are not all fresh. In general, the price-quality ratio is excellent
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1
May 12, 2024
Pros: authentic interior, good homemade breakfast. That's it.
Minuses: 1) when booking through booking, it was indicated that it was located in the center, this does not correspond to reality at all - the hotel is located on a busy highway between the cemetery and the hospital, really 3 km from the center; 2) when requesting check-in at night, they were initially refused, but still settled. For some reason, they canceled the booking themselves at the booking; 3) cleanliness is lame: there are traces of past tenants in the room in the form of a piece of hair and stale towels. A very meager set of bathroom accessories.
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2
May 3, 2024
Deception. They refused to settle. We had a booking through booking, we arrived tired from the train in the evening, the young man at the reception without any explanation just gave me the phone, someone started telling me on the phone that a person could not leave our room and some other nonsense. Offered a nearby hotel without apologies and any discount. A room in a nearby hotel with bare walls, no drinking water, a kettle, poor water pressure and rotten towels, but for the same money. They move into it only if we cancel the booking at the booking office ourselves, so there are no bad reviews there. And they demand to pay for the accommodation immediately.
We didn't think to compare reviews on booking and on other resources in advance. It turned out to be their standard scheme. Apparently, there are more rooms on the booking than there actually are (they were there at the time of our arrival), They are rented to those who booked at a higher price closer to the date of stay. This is the first time I have encountered such an attitude and business conduct.
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4
May 4, 2024
We arrived from Samarkand late in the evening, dreaming of a quick check-in. But it turned out that the reservation confirmed in 10 days at the booking does not mean anything here ... "there are no available rooms, the hotel owner does not answer the phone, I do not know what to do" - this was the response of the receptionist. As a result, at 23 o'clock we have to look for a new hotel (in the midst of the May holidays, this is not the easiest task, since there are many tourists in the city). As a result, we could not find something in the center((
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2
April 30, 2024
I'm sorry that I didn't read the reviews on Yandex maps earlier, the owners turned out to be scammers. I booked a room at the booking office, arrived around 22:00, the owner informed me that there were no available rooms. He offered to stay in a nearby hotel if we cancel the booking. The room turned out to be without a kettle, bottled water, with minimal pressure in the faucet, because of this it was impossible to wash. The guy at the reception doesn't speak either Russian or English.
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4
October 11, 2023
They lie about absolutely everything, this experience is the first time in my life.
I booked a hotel on a Booking. The owner immediately wrote that he did not intend to rent the room at the price indicated on the Booking, and that if I wanted to move in, I would have to pay 1.5 times more expensive. I started calling the Booking Office, after which the owner wrote, they say, come. We left, and then it turned out that if they have a location in the very center of Bukhara indicated on the Booking, then in reality the hotel is located somewhere on the settlements, where 10-15 minutes by taxi from the center, which is far by the standards of Bukhara. When we arrived, the owner said that there were no rooms, the rooms we had booked were occupied, and began offering rooms in a nearby hotel. These alternative rooms looked terrible and did not look at all like the ones we booked. In response to this remark, the owner said: "What did you want for that kind of money?" We would like an honest attitude, real photos, real location and real price, and not numerous deceptions!
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4
March 25, 2024
A beautiful hotel. Original design, attention to the details of the decoration.
Make yourself at home, the staff is very friendly.
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1
May 19, 2023
A great, cool and very tasty place! It's nice to spend an evening with your family in the cool of the fountains, then here) prosperity to your cafe, it's nice that there is such a place in Kagan!!!
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1
May 4, 2024
I really do not recommend booking rooms here, we booked at the booking office, arrived - they said there were no rooms. Now I'm reading the reviews and I see that we are far from the first. Avoid the hotel, there are much better hotels!
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3
July 19, 2023
Very friendly, friendly hosts. Thank you for your hospitality! They talked about local traditions, helped with sending tourist postcards, in general, they willingly met the wishes and requests! By agreement, we were met from the train. Good homemade breakfasts.
+convenient location 20 min. walk to the old town.
+ stable Wi-Fi
A wish / suggestion in the order of constructive criticism: I would like a slightly higher level of service from the service staff:
× I had to remind the maid to bring either toilet paper or a towel. There were no blankets in the first room.
× There is only one remote control from the air conditioner for two rooms.
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May 4, 2024
Booked at the booking office, arrived: there are no seats. The hotel looks lifeless from the outside. The scent of wet rags is inside. The signboard is half out of order. The hotel itself is located between the cemetery and the hospital
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1
October 11, 2023
I didn't like anything, from the hostess, rude, to the service reduced to a minimum. In addition to milk porridge, cold eggs and samsa are served for breakfast. Payment is required through a click, there is no question of a receipt with a code code even. Towels are a separate topic. I don't want to wipe my feet with them, let alone my face. By the way, the foot towels look whiter and newer
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4
August 27, 2024
Everything was fine, but the visa card is not accepted.
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1
September 29, 2023
Good location, close to the old town, bazaar, and attractions. Friendly staff
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1
September 22, 2023
The staff is friendly, friendly, the breakfasts are excellent, the rooms are clean and well maintained. I recommend.
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1
April 26, 2023
Very friendly hosts, good service. Clean, the rooms are cleaned every day. Good hearty breakfasts
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1
June 9, 2022
The hotel is good. The staff is very friendly. I was prepared in advance for sightseeing, but I told you where and how to get there for a delicious snack. I also helped with transport so that taxi drivers could take you without cheating.
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May 11, 2023
The owner ***! Your booking here means nothing. We booked the hotel long before the trip, we were contacted and asked to send a passport. As a result, our booked rooms were sold closer to the season to someone for a lot of money. Upon our arrival, they began to talk nonsense about the fact that the hotel manager had changed and all previous bookings were canceled, they began to offer another hotel of lower quality. Based on similar reviews from other guests, we did not agree to this scheme and left. The person who communicated with us via whatsapp and the person on the spot telling fairy tales - it was the same employee. There was not even an apology for this situation. I do not recommend this hotel. In addition to this, it can be noted that it is located on a very busy street next to the road. Beggars or gypsies walk and pester on the street next to the hotel, this has never been seen in Uzbekistan, except in bazaars.
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4
May 3, 2023
The most beautiful hotel in Bukhara is very similar to the summer residence of Emir Bukharsky. I recommend delicious and hearty breakfasts
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3
May 23, 2023
It's a beautiful place. The living conditions are like in an oriental fairy tale . I highly recommend it to everyone. The rating is amazing!!!
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December 2, 2024
That's great, thanks
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December 6, 2023
A good hotel is clean and cozy.the staff is polite.
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2
October 11, 2024
The smell is terrible
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March 11, 2023
A pleasant place. Convenient location. Friendly staff.
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1
July 23, 2022
Lovely hotel, clean and cozy and service every day, the food is delicious 😋
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October 22, 2019
A wonderful oriental-style hotel, practical in the center of the old town (25 minutes walk). Very cozy room. Hospitable hosts. A chic breakfast, where you can be offered a wider selection on request exclusively to suit your taste and this is included in the price. Rooms are cleaned daily. Please note that bottled water at the reception is free of charge. There is a hairdryer in the room. I want to note that the delay in departure is loyal, believe me it was important!)
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1
May 13, 2024
Not bad.
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May 10, 2019
The rooms are gorgeous. The beds are hard, but that's the way it is in Uzbekistan. A delicious rich breakfast.
It's a bit far from the center, but it was interesting for us to look at the simple life of the city, walking along the quiet broken streets.
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2
October 31, 2023
Stunningly
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July 21, 2023
A super place.
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1
March 31, 2019
I booked a hotel through Booking 2 weeks before the arrival date, arrived at the appointed time and we were not checked in, there is no place with comments. At the same time, 3 available rooms are displayed on the site. No, they did not check in, I do not recommend cheating in this hotel, they offer another one of lower quality, and for almost the same money. The reservation is canceled by itself with the note the guest has not arrived, beware of travel.
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3
December 10, 2022
Comfortable, cozy
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April 4, 2019
An amazingly beautiful hotel. There is no desire to leave. We have seen a lot of hotels in different countries, but this one is the best. We recommend it to everyone.
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March 4, 2020
A cozy boutique hotel. An excellent manager. Nice prices. Everything is great!
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3
May 26, 2019
Everything is fine! Service, cozy rooms, cordiality... The hostess is just lovely... I recommend..
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3
July 11, 2021
Clean, Cozy and comfortable!
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July 31, 2022
A cozy place
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October 25, 2018
It is very cozy and beautiful inside, the only small rooms and sockets do not work everywhere
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June 10, 2019
The hotel staff is very helpful. I recommend the hotel to visitors to Bukhara.
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May 22, 2019
A new hotel, very beautiful in oriental style.
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February 27, 2019
Everything is as it should be.I liked
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January 17, 2019
A lot of kitsch, the service expects much to be desired
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June 23, 2019
Cool hotel,
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August 23, 2018
Beautiful rooms. The plumbing is mediocre
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