Gomel Central City Dental Clinic
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Rechycki praspiekt
420 m
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113 reviews
October 14, 2024
The clinic has changed for the better, compared to a couple of years ago: the corridors have been renovated - it's not so scary to sit waiting for an appointment, compared to the old gray walls. Polite receptionists. I was very surprised that they called back from the state polyclinic to inform me that there was a free and more convenient time for me. I treated my teeth at the doctor Stashchenko - everything was fine, no worse than in a paid clinic. Of the disadvantages, there are no experienced surgeons left (they advised removing the tooth better elsewhere) and, in my opinion, not the most modern equipment, but they perform their task on it.
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December 31, 2024
Good afternoon, dear management of this "institution"! I have been using the paid services of your clinic for more than one year.I always turn to one doctor and take the opportunity to note his professionalism, Doctor Kashpur. Unfortunately, this cannot be said about the boorish, I would even say, redneck behavior of an employee of your registry office!!!
Today, on December 31, at about 12:40, I contacted this "institution" by phone, since this is not my clinic at the place of residence. And I live outside the city. You must agree that recording by phone is much more convenient for today and in my case, a personal visit. But apparently your receptionist has a different opinion.
I called to make an appointment for a professional dental cleaning, since last summer I had this procedure for the first time in this "institution". The cleaning was done by a male doctor, and I was very pleased with his meticulous work and the result. But I didn't remember the doctor's last name, because it was the first time I had seen him for this procedure, unlike Kashpur.
And so I decided to repeat this procedure, of course, I liked the doctor.
After all, I'm the client, and I'm paying a lot of money for the service (the price was 150p last summer), and in my opinion, I have the right to choose which specialist to go to.
My request to the registrar is to make an appointment for brushing teeth, on a weekday, any time from 17:00. I was offered a time that was convenient for me, even at the end of next month (I don't mind waiting, I'm not on fire)I agreed, but I asked to see a male doctor, as I had already seen him once, and I liked it. To which they ask me the name of the doctor, and this is logical, I explain that I did not remember the last name, as I understand it, you have several male doctors who carry out cleaning. Her response: Well, I also don't know who you've been to, it's up to you to remember and write it down. I suggested that the receptionist use my card to find out the doctor's last name.Although, in the understanding of a normal healthy person, this, and without a sentence, should, maybe, should (call it what you want) be done by the registrar. To which I received an answer, a quote, a direct speech: I will not look at anything, I will not look at any cards!.
I ask: How so, and why?
Answer: Come in person and make an appointment.
To which, of course, I replied: I will definitely come to the head doctor, let him personally, since you can't, look at my chart and make an appointment with a doctor.
That was the end of the conversation.
But my patience is not over. I call her back, she answers, and I ask her the question: Is it the time of the chief physician's appointment?
Answer: Look at the website!
And they hung up.
If your staff is not aware, they have no right not to provide this information, even if it is indicated on the website!
I will spend my time and will definitely come to this institution for the last time (thanks to such rudeness and piggishness) to clarify this incident.
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September 19, 2024
Hello. I would like to express my gratitude to Akhtyrchenko Evgeny Vitalievich.The doctor is attentive, tactful, professional in his field. I am pleased with the medical services provided to him, and with the good human attitude. Thank you for your hard work. I advise this doctor without the slightest doubt.I was at the reception on 09/18/2024.
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