Gomel Central City Dental Clinic
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Rechycki praspiekt
420 m
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127 reviews
April 14
Hello.I want to thank the dentist Maxim Arturovich Botukh in the treatment of two teeth at the reception.The doctor is very friendly and attentive. Thank you for your professionalism, for your hard work, and for your empathetic attitude.May there be more wonderful doctors like you in this world. And a low bow to the dentist-surgeon Anatoly Mikhailovich Patorsky (if you pull out a tooth, then only to him).
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December 31, 2024
Good afternoon, dear management of this "institution"! I have been using the paid services of your clinic for more than one year.I always turn to one doctor and take the opportunity to note his professionalism, Doctor Kashpur. Unfortunately, this cannot be said about the boorish, I would even say, redneck behavior of an employee of your registry office!!!
Today, on December 31, at about 12:40, I contacted this "institution" by phone, since this is not my clinic at the place of residence. And I live outside the city. You must agree that recording by phone is much more convenient for today and in my case, a personal visit. But apparently your receptionist has a different opinion.
I called to make an appointment for a professional dental cleaning, since last summer I had this procedure for the first time in this "institution". The cleaning was done by a male doctor, and I was very pleased with his meticulous work and the result. But I didn't remember the doctor's last name, because it was the first time I had seen him for this procedure, unlike Kashpur.
And so I decided to repeat this procedure, of course, I liked the doctor.
After all, I'm the client, and I'm paying a lot of money for the service (the price was 150p last summer), and in my opinion, I have the right to choose which specialist to go to.
My request to the registrar is to make an appointment for brushing teeth, on a weekday, any time from 17:00. I was offered a time that was convenient for me, even at the end of next month (I don't mind waiting, I'm not on fire)I agreed, but I asked to see a male doctor, as I had already seen him once, and I liked it. To which they ask me the name of the doctor, and this is logical, I explain that I did not remember the last name, as I understand it, you have several male doctors who carry out cleaning. Her response: Well, I also don't know who you've been to, it's up to you to remember and write it down. I suggested that the receptionist use my card to find out the doctor's last name.Although, in the understanding of a normal healthy person, this, and without a sentence, should, maybe, should (call it what you want) be done by the registrar. To which I received an answer, a quote, a direct speech: I will not look at anything, I will not look at any cards!.
I ask: How so, and why?
Answer: Come in person and make an appointment.
To which, of course, I replied: I will definitely come to the head doctor, let him personally, since you can't, look at my chart and make an appointment with a doctor.
That was the end of the conversation.
But my patience is not over. I call her back, she answers, and I ask her the question: Is it the time of the chief physician's appointment?
Answer: Look at the website!
And they hung up.
If your staff is not aware, they have no right not to provide this information, even if it is indicated on the website!
I will spend my time and will definitely come to this institution for the last time (thanks to such rudeness and piggishness) to clarify this incident.
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7
March 6
If you have even the slightest opportunity to contact another clinic, take advantage of it.And if you want to ruin your teeth, then you're in court. Everything that you heal will be removed in 1.5-2 years. Starting from the reception desk, where everyone considers themselves the head, and ending with paid services, it's a complete horror. Give me a ticket to the surgeon. Why would you? What happened to you? Your doctors, who, God forbid, did their best, that's what happened to me. The filling fell out, the tooth began to sink, and it came to 35 K. There are also "stars" there."-Sign up for treatment (this is in 2 weeks), and then either heal or remove," At the same time, there is not a single person in the corridor. What everyone is thinking about right now is hanging right in the air. The pin fell out, came to the paid one. The cement was poured and plopped back. And clean the hole? Why did it fall out? Maybe there are remnants of old cement or a piece of walnut stuck there? They didn't bring me by the hand, so I'll get away with it anyway? .In general, this is not the place where they will help you................
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