The pharmacy did not deign to notify that it closes an hour earlier!
I booked the medicine at the pharmacy, called back, specified the time when I would arrive from another city and pick it up, they answered me well, we are waiting. I arrived and kissed the closed doors, the nk phone will answer, and a sign that they got in and closed an hour earlier!
The ratio is 0 to your customers!
High-quality service. The only people who don't make mistakes are those who don't do anything. And in Pharmacy, girls and sensible recommendations are given and their mistakes are boldly recognized and politely ruled.
Very slow staff, a queue of five people will wait 30 minutes. The option to quickly run in and buy a regular remedy for the common cold is not considered at all.