Disgusting provider. If it were possible to put a negative rating, then I would put 100%.
The absence (or suspension for a long time) of the Internet and television with a positive balance. Tech.There is no support as such, they cannot resolve issues remotely. They do not work on weekends, they work until 19:30 on a weekday, and accordingly the master will not be able to visit you if you are working. It's been a week without Internet and the last two days since TV disappeared, no one can offer me a way out of this situation. How is it possible in the real world to work like this when other providers have those.Support is available around the clock. If you want problems with the Internet and TV or to pass the evening in silence, welcome to <url>. Thank you for the "good" work!
Dear provider.
If you want to disconnect from them, you need to go to their office, the website and especially the personal account have not been working for a long time. They turned off their personal account on purpose because now only one problem has quietly entered it, I came in from A1, but I couldn't log in from their Internet.
I turned off in 2014 because I was not satisfied with the quality of the Internet. In mid-September, I saw an advertisement with rather pleasant prices and decided, so to speak, to try again. So far, I have been using their services for a little more than a month and everything is fine. It definitely got better than it was at the time of my shutdown. The Internet works stably even in the evening (once I noticed a drawdown in speed, but not particularly critical). But the personal account, of course, looked shabby, and remained so.
I have been their subscriber for more than six months (I joined, by the way, thanks to a positive feedback from a friend). I advise everyone, because I really like everything. The Internet does not lag in the evening, the channels that I watch always go smoothly. The best price for their services, plus they were competently consulted when connecting. But still there is one small disadvantage.. not all of Gomel is served, I hope the guys will continue to grow!