There are people sitting at the reception who were apparently recruited by the Ad. If you don't want to work, come here. I called to find out how the doctor works, she says, look over the Internet, and if I don't have Internet access during work. Not everyone can use a mobile phone while working!!!! What do you allow yourself, why a registry office that doesn't even want to answer basic questions??? Where does the head doctor look, if she even cares about the clinic. You make an appointment, you come, but the doctor won't see you, and they tell you rudely that you didn't make an appointment, look at my computer. What are you making of people???once again, you will allow yourself a boorish attitude, I will immediately call Minsk. Maybe then the head doctor will have a conversation and start responding to complaints in some way.
Disgusting polyclinic, 0 stars out of 5, the child got sick, they told him to come to an appointment today at 10 a.m., the child is 2 years old, they came in half an hour, there was no reception at 10:05, they went to the registry, and they say that the doctor has not said anything since today on sick leave, they did not write anything on the office What kind of stupid people are there , and there's a kilometer-long queue for another doctor. The horror!!!!
An ordinary polyclinic. There are doctors, you can make an appointment online, coupons are available. There was no queue at the laboratory or for an ECG on the day of our visit. We got to the pediatrician by appointment with a slight delay, but generally mentally. Repairs are terrible.
It's a terrible clinic. The child has been coughing since Thursday, it is impossible to get to the doctor. There is one registrar, the queues at the registry are kilometers long. Make an appointment with a doctor a week in advance. And what to do if the child has a cold.
There is no room for a child and a mother, we live in the 21st century, everything is for people.Where to feed, where to change diapers is not clear.The room is not ventilated, and the virus accumulates there all the time.
There are huge queues, you can't sign up for an orthopedist online, you need to come on a certain day, take a queue an hour before the start of the recording, defend it and maybe then you can sign up. The attitude towards the patient is disgusting, unless you are through payment, then they will postpone lunch for you. The doctor prescribed physical therapy classes for my child for a year instead of physical education, honey.the sister who was supposed to conduct the lesson refused, said she would conduct no more than 7 classes on her own. We turned to the head of the department for no effect, only excuses.
To get through to the registry to register a child with a doctor, you need to call 50 times. Sometimes they're busy, sometimes they don't answer the phone. The most terrible service.
Strangely enough, this is my favorite clinic. It is attracted by the fact that it is small and you do not need to run around the floors, everything you need is in one place. Queues are not always long, often you do not have to sit under the office at all. There is a red zone with a separate entrance. The reception is always polite. The doctors and nurses themselves are the best of all that I have seen, and I have seen quite a few, no clinic has ever called me personally to make an appointment with a specialist or to report tests. An appointment with specialized specialists is fast enough 1-5 days of waiting. Doctors give out the prescribed free medicines for up to three years, before that they were serviced in Minsk and have never met or heard anything like this. The clinic is clean, there are no foreign odors, the specialists are good and friendly. The attitude at the highest level is towards parents and children.
Huge queues, small corridors-stuffy!Medicines are prescribed according to a template-those that are more expensive.The nurses are rude, they take on too much responsibility!
The clinic is very good, the specialists are just great. And the best part is that you are treated as a human being in the first place. Starting from the reception and ending with a doctor's appointment. When the cow was young, she treated herself, now with a small child, and as everything was fine before, so it is in vain now.
An extremely overloaded polyclinic without a ventilation system with boorish nurses and management unable to somehow organize the work. In a good way, it can only be closed here, there is no point in repairing it, this is the first floor of the house. But due to the lack of funding, the legacy of the collapse and dashing times continues to be exploited.
Nazarova Svetlana Vladimirovna. Thank you so much for your understanding. Our doctor was studying. They were accepted quickly in the direction, without complaints, prescribed treatment.
The staff is decent, the waiting time is like in all old polyclinics, if not by writing, you can grow old in the queue, and an appointment with some specialists is available only 2 hours a month, who dared, he ate
There are very long queues to see a therapist, a surgeon needs to be changed for a long time, it is generally difficult to get to an ophthalmologist, there is no record, but you approach the office, there is no one.
See original · Русский
2
А
Анна Герилович
Level 3 Local Expert
October 25, 2023
Extremely outraged by the attitude of your staff! Please teach your staff to communicate with patients politely!I called a doctor at home, they said to expect during the day! Well, I also warned that the intercom was not working and asked to be called back when the doctor came. (I was told that the doctor does not call back) and asked to open the intercom door. I answered well.But I didn't have time to go down and open this door during this time.It took literally 25 minutes and the doctor came, but due to the fact that I was busy with the child, (since the child had a temperature) I did not immediately hear that the phone was ringing. I called back and just heard a shout in my address: Why don't you pick up the phone? I was talking calmly.Your staff was just screaming. 7-8 minutes have passed since I called back. I asked if the doctor would come again? To which she answered me angrily again: Of course not! I was told to come by yourself.Naturally, I will not go to your clinic with a sick child and sit there for another 2 hours waiting for an appointment. Thank you, we will do without help! And by the way, this is not the first time they communicate like this! Maybe that's how you do it??? Please have a conversation with the reception staff!!!!!
The clinic is very good. The reception can help with your problem. I consider psychologists to be incompetent ("no one in this world needs you") ←direct quote. They work fast.
So-so. The corridors are narrow, when a lot of people do not disperse from each other, there is no wheelchair. And accordingly, there is a lack of good doctors
I have been to this clinic 2 times, we do not treat it, and thank God!!!!the first time I had to visit an optometrist, in the direction of another clinic, I needed to get a certificate stating that my child is allowed to do anesthesia!I was faced with complete rudeness ... as a result, I was not given a certificate!I had to visit her for the second time today on 03/04/2022, again, in the direction only to go to a neurologist to undergo a medical commission.I came from another area by appointment, as a result, they did not want to accept me, because there were a lot of people, but of course I insisted, they told me to wait for the end of the reception!!!It's just... I hope this is my last trip here.
It's a terrible clinic. I have not met qualified and adequate doctors there in 5 years. Disgusting attitude towards children and parents. I don't say anything about the red zone, there doctors generally look at sick children in parallel, especially if they are not from their site, faced with the fact that they begged for a referral for a picture, as a result they ended up with pneumonia!
Polite nurses at the reception. Personally, I was not thrown into long queues with a small child, they tried to send me to an office with fewer people. An optometrist, a cardiologist - no complaints. All the doctors are polite and pleasant. The district pediatricians came across only pleasant ones, they also gave good advice and were attentive during examinations. The only neurologist caused some dissonance. The doctor is good, but there are a couple of nuances. The child was abruptly grabbed in his arms, the child was scared, maybe in a hurry, I don't know, but this happens every time. The child is hysterical. And for us parents, it's also stressful.
Today, at the reception of Valentina Nikolaevna Samtsova, we were told the same thing as Natalia Lupeeva. The doctor said that it was no longer necessary to think about covid, now the flu is coming. 2-3 people in school classes. She is convinced that we definitely do not have covid (now the doctor can visually determine this, apparently), and even if he does, the treatment will be the same as prescribed. The doctor allowed himself to be called names in my (the child's mother's) address, calling me "unlucky". At the same time, when I was indignant, she said that she meant that I myself was a patient with a "baggage" of sores. This is not allowed! The doctor inspires and insists that vaccination is a panacea. I'm not against vaccinations, but it's everyone's business and choice. Moreover, there are a number of other diseases that contribute to vaccination. I wish doctors not only to stay healthy, but also to be more polite and correct. I give two stars to this particular doctor and then only because I was polite to the child.
Today, the child went to close the sick leave and waited in line for 3 hours....why? If there is a large influx ...well, set a time, tell them to come from 12-13 , to other sick people from 13-14 , etc..otherwise, everyone came to close the hospital at 12:00 and is sitting...in general, there is no normal organization and doctors are also through one..our pediatrician at the last visit was generally amazed by the statements, when I refused to vaccinate my child against covid, she began to say that the children were dying and yours would die, and all this in a raised tone..And about how she knows how to make diagnoses without examining the child, 6 years ago she was convinced that the lymph nodes were replenished , she sent us to the trauma center with a suspected neck fracture ..The trauma punks were shocked.. well...At least we've already dealt with the queues...
See original
3
1
Павел Ланге
Level 7 Local Expert
October 29, 2024
All doctors are great, going to work for such a salary is a real feat
I have a cry of the soul rather than a review, since I cannot name my condition in other words. A doctor should save a life, and not underestimate Covid statistics. The child got sick, they diagnose ARVI, while there are signs of Covid, does not prescribe a test, as they did not ask, she said that there are no indications (pneumonia and information from the san. the station says that the contact is level 1), and the most interesting thing is that the doctor said - even if she has Covid, that it will change, the treatment is the same as what I prescribed. And the fact that you can infect others is no longer important. I am a mother and I worry about the child and my loved ones, so without hesitation we passed the analysis for a fee - and the wonderful diagnosis was confirmed - Covid.
Dear parent organization, please pay attention to the attitude of the doctors of this clinic to their little patients and to the observance of the mask regime.
I went to this clinic myself as a child. I'm driving the baby now. We always make an appointment, so there have never been any force majeure. Doctors are like doctors. Like everywhere else. There are different types. It's just that parents also need to think with their own head.
The room is cramped, there is no ventilation, there is little one-on-one space, it is not possible to make an appointment with narrow specialists for a month in advance, they are sent to other polyclinics for pictures.
The clinic is good, there are a lot of staff and everyone is good, even excellent! The attitude towards customers is wonderful, everyone is happy. Beez is also being called by appointment ✨💕
See original
2
Александр З
Level 7 Local Expert
February 2, 2024
Good, professional, doctors and other workers, very poorly designed, one long and narrow corridor.
The staff is good, helpful and will always help and advise.
A very small room and narrow corridors , it is difficult to move through such narrow corridors when there is a customer reception !
Doctors, as in all polyclinics, are good, and there are those that it is better not to get sick)).
The corridors are narrow, it is uncomfortable to wait in such a long time for your turn. But neither the cards nor the tests have ever been lost, unlike adult clinics.
I was at an appointment with a surgeon with an infant by Internet appointment, but the doctor did not have a card. We didn't make an appointment anywhere else! Honey.my sister advised me to go to the reception desk after the appointment and ask them to bring the card to their office. But when I came out, I saw a huge queue at the reception! I wanted to ask the head of the department to clarify the question of who should do this, but they told me on the phone at the reception that she was busy now receiving patients-contact us tomorrow! Negligent attitude of honey.staff !
I would like to express my gratitude to all the specialists of the polyclinic. Everyone is working smoothly, leaving only pleasant impressions. Parents are treated with respect, and children are being approached. Nurses visit children at home, give instructions, ask how they are doing. Even the doctors themselves worry about queues while sitting in the office, but they are not to blame for this.. Different children, different situations, someone has to spend more time. But at the same time, they try to keep an appointment by appointment, except in emergency cases. THANK you for being there!
They respond promptly to requests. They don't lose their cards.
Polite cultural staff.
A cramped, long, narrow corridor, which is almost always full of people. There is one floor.
There are no good doctors left there. Endless queues, to get to the doctor in turn, you need to sit for 2 hours.
It is safer to go to a paid one, if possible.
The polyclinic is tin in places, it is the work of the registry and some narrow specialists. The only thing that pleases is our pediatrician, district Yakutovich, and the nurse, thank them very much.
I have a question, who gave written permission for the processing, collection, transfer of personal data to third parties?(this is a question of illegal video surveillance and audio listening)
See original
4
2
Татьяна Рекеть
Level 7 Local Expert
September 2, 2021
Very good specialists, there are no problems with recording, special thanks to the therapist Yakutovich, a professional with a capital letter, is always friendly and polite!!!
I don't know yet. Once I went to the reception desk and to the adult (opposite) and to the children's room. There was a reluctant conversation here
Let's see what happens next when I bring the child.