Regarding the expectation, it is understandable. No one is immune from sores.
But!!!
We signed up for a surgeon, arrived 20 minutes before the appointed time, sat and waited, called the child in an emergency situation.There are no complaints, these are children.
After 20 minutes of reception, we went into the office. And here's the shock.
The doctor sat talking on the phone and continued. The nurse was working on the computer.
We stood and waited, there was no reaction. The doctor got up and went into another room to talk on the phone.
We are standing waiting.
10 minutes have passed, there is zero reaction.
We were going to leave, because it's already time for another doctor's appointment.
The doctor came out and said, then you come in after another doctor.
It's like, I didn't come to her appointment myself, but with a child.
As a result, we made an appointment, we were in the office, but there was no examination.
I hope this situation will be the only one.
And the rest of the children will be treated as expected by a doctor.
Doctor Astapenko
The State Department. But it's okay as it is.. But some experts, if you can call them that, as a separate kind of something!! A surgeon (a red-haired, thin, embittered woman), when will you take her somewhere??? Stress for children. Parents are nervous! It is impossible for such people to work in the field of medicine, especially with children.
If the administration of the polyclinic is reading, while I have not written to the administration much higher, take measures for the surgeon, and pay attention to the endocrinologist's nurse (an elderly woman), and the boorishness is rare. The doctor, sitting explains, the nurse will insert her 5 kopecks everywhere when no one asks!
- Low qualification of the staff.
- the building is old and poorly maintained
"there's nothing in the bathroom." No hot water, no towels, no paper
- they manage to assemble a queue despite the fact that there are very few visitors to the entire clinic.
PS It feels like all the staff is participating in the "Italian" strike.