I have been complaining of back pain for many years now. injections and pills are prescribed. 0 changes. I came once and asked: what should happen to a person in order to be put on the waiting list for treatment in a hospital? We can sign you up.
They recorded it in the summer. The doctor is a miller. Three weeks later, the call is to the hospital. There was an emergency at work. She refused. I thought: in 3 weeks they might offer. No way. I went, I clarified with her: maybe I need to rewrite? no. no need. You're on the record. for 4 months now, I have not been offered anything. I went to the clinic today: why haven't I been offered anything in 4 months? what is the run-up from 3 weeks to 4 months? I got to Kaptur. She can't sign me up. I have to get treatment first. which one? vitamins, painkillers are drunk, 7 blockade injections are given in a paid clinic. Did they take me off the queue??? or are there different queues? Do people have to die?
Laura doesn't care either. I haven't gone to the head yet. There's a problem with the nose. the right side is breathing heavily. once upon a time, such doctors ignored sinusitis. I've been suffering ever since. They sent me to examine my sinuses on camera. in conclusion, filling material was found in the left sinus (another specialist treated it). So the ENT looked at the conclusion and sent me to a maxillofacial surgeon for a consultation. My left sinus doesn'T bother me. but now there is a problem with breathing through the left nostril again.
Is it possible to find a doctor with normal communication in this clinic?
The doctor took me to the Radiological Center from the paid one. take a referral only at your clinic. So the therapist was indignant: how? Is there a direction there? This is a REPUBLICAN center! So what? now I, a citizen of our republic, cannot be treated at the Republican Center??? Are the patients here trash?
I have had a cough for three years, I periodically contact this branch, but who is still there. The last appointment of the ENT is to dissolve the pills. So how many more should I dissolve them??
Now we have a new therapist at our site, 2024, Chernyavskaya O.M. I have been discussing this clinic for 34 years, but I have not seen such a miracle. Diagnoses are made through the wall, the person does not enter the office, but the diagnosis is already ready. And if you are lucky enough to get into the office, then the question of what to do if your sugar has risen, you will be answered - live!! That's not all the pearls. I wonder if the management of this institution reads our reviews or if they, like our therapist, don't give a damn about us all.
I have been served for several years in this clinic. I used to be served in another clinic , so in comparison , this clinic was always better for me . I rarely apply , but this year I had to . So , I came across rudeness already in the recording window . Women , employees are rude, terrible. Rude speech . They look like I came to their house to make an appointment with a doctor at 00:00. But the berries were further away . In the doctor's office, I came across a doctor's hysteria that there were no coupons , but I was in their office , to my question , so where should I close the sick leave you prescribed , the doctor just left the office , and the nurse stubbornly ignored my question , what should I do and where to go... I got through to the man from the fifth time!! Is this normal??? Is that how they work in polyclinics now?? If they have weak nerves , no one holds them .I consider such an attitude towards work and patients unacceptable!
No relation to patients! I am serviced at my place of work. Since the X-ray does not work there, they gave a referral to their clinic. I belong to the 9th branch by registration. They sent me from the registry to check in the X-ray room. From there, go to the therapist for a coupon. Since I don't know the therapist, I went to the registry. The receptionist called the therapist, they did not record it, they said via the Internet. The site is not loading, error 403 is overloaded. The time is 11.50, the doctor is up to 12.30. I think I'll go up and ask. There are no people! One person in the office. I went in at about 12.07. They asked by appointment - no, they told me to go out and wait. At 12.20 they told me to come in. Trepachko's doctor refused to give a ticket without an appointment, despite the referral, the absence of a queue and another 10 minutes of appointment according to the schedule. Is the patient's attitude normal? I think not!!!
Nothing changes in this clinic, the registrars are not all, but there are very rude ones, you have to sit for a long time at a doctor's appointment, but you made an emergency appointment day in, day out, thank you for that
Not to get to the doctor, everyone is kind and polite, but general practitioners cannot work, because instead of receiving, they write and do paper valakita
Good afternoon.
Contacting the Deputy Chief physician
Anatyeva .O.V.
If a person has a suspicion of diabetes mellitus, and in the tests, glucose 6.3 and mol 8.7. You do not need to send to paid clinics, examine yourself, they pay you money from the budget for this.
The work of the institution requires profound changes, including in terms of personnel, who are not always qualified, and the ENT doctor and the nurse are subject to a knowledge check, qualifications and study of the basics of dentology. The work of the therapeutic and surgical departments also requires control, as well as the proper performance of their duties by the registry staff. The work of the entire institution as a whole does not always meet the requirements and realities of the time, most staff do not have concepts about what it means to work with patients, queues at the cabins. Failure to provide timely information to patients in various forms about the conduct of the study, failure to detect existing diseases at the initial stage of screening, often the staff has no idea how to help the patient
Attentive medical staff individual approach to each person, always cultural treatment, an accessible explanation in the use of one or another medicine is fully examined for a more accurate diagnosis of the disease
This polyclinic, like a monument to Lenin on the square, is a tender memory of the distant Soviet times. In 40 years of my memory of her, nothing has changed. Only employees, of course, change. All doctors, nurses, nurses, receptionists are trying their best. They are all very polite, competent, responsive, and work on the principle of "Shining a light on others, I burn myself." This is another sign of Soviet medicine. It's all nice, even very nice. But there are two huge disadvantages. The equipment and range of services are at the same Soviet level.... And the grannies living in the neighborhood, apparently missing the "Scoop", go there about and without, create queues, scandals and claims so that they are provided with eternal life in full health😀
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Екатерина Какора
Level 5 Local Expert
October 27, 2024
Good doctors, small queues in comparison with the situation in other state polyclinics, a sufficient number of specialists in various fields
I was, I came in with a temperature of 39, I was given sick leave, generally for a day, I was forced to go to an inectionist every day to measure the temperature, I leave home 38, drink medicine while the queue drops to 37.36.7...And as he says, yes, that's it... Not very qualified staff
Can I put a minus 5? Or minus 10? Disgusting. There is a feeling that specialists are not able to treat anything except acute respiratory infections. Oh, well, they can also give you directions for tests if you really ask. And the organization of work is disgusting. Why make an appointment a week in advance if, when you come to an appointment, there will be 10 more unplanned people in front of you or "for a medical examination"? They would not waste people's time and put up a large poster at the entrance: "we do not know how to make diagnoses here and prescribe treatment too. So go straight to commercial establishments. Or treat yourself, the Internet will help"
Employees try to work as best as possible. The reception is politely and quickly served. The very situation, the state of repair of the polyclinic makes it better.
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Ольга Кутра
Level 3 Local Expert
October 15, 2024
Women at the reception desk are a separate art form. It seems that they are hired according to one criterion - the ability to be rude to the patient. During a minute of talking on the phone, they managed to be rude, And after that, while I was standing in line, I heard so much from them. Inappropriate communication with people.
Two adults in the family fell ill, and a doctor was called. The doctor came and refused to watch the second one, because there was only one call. It was suggested to go to the polyclinic for an appointment in the red zone (where you will sit in line for at least 3 hours, because one doctor is coming).I did not find such information either on the website or on the Internet itself.
The queue in the red zone lasts for 2.5-3 hours. With a fever, sitting for so long is like torment. There is only one office on the third floor.... The queue is from the first floor....
They worked much better 2 years ago. Now I walked - queues everywhere. The entrance is blocked, it says repair, but there is no repair and there is a bypass along the ramp.
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Сергей
Level 6 Local Expert
February 1, 2024
If you suddenly moved to the service area of this clinic, it is better not to be assigned to it. The attitude towards patients is disgusting, the registry will definitely be rude or talking to you, they still have time to sit on their cell phones, they can even drop the phone by calling on the phone. Having taken an urgent ticket for acute pain, I sat under the office for 1.5 hours. To get to the doctor in the red zone with a temperature, it is necessary to stand in line for an hour and a half, it is located on the back side of the building on the 3rd floor, so there is a queue from the first floor...
As usual, the queue. The oncologist is not Russian, very cowardly, does not understand, defiant behavior, he is very weak, as a doctor is worse than a janitor, I do not advise.
The staff is quite pleasant, but there are exceptions everywhere. The waiting time is different at different times, but mostly, as everywhere else, it is long
I have never seen a worse medical facility.
The rating is only -10.
The last two reviews, I completely agree with 100%
There are no words, there is no desire to even describe this "medical institution".
Recently, the queues under the offices have significantly thinned, probably reduced the number of visitors, since it is impossible to make an appointment today or tomorrow.
The place is normal , cozy, not for the middle class
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Мария Ермак
Level 9 Local Expert
June 16, 2023
I express my gratitude to Dr. Degtyareva Marina Alexandrovna, nurse Yulia Frantsevna, for their high professionalism, for their tremendous help and responsiveness, thank you for having such doctors, happy Medical Worker's Day.Ermak
It's quite good for 3 stars. If my card hadn't been lost 4 times in 3 years, then it would have been possible to get 5 stars. And so far, just like that. It is very inconvenient when you go to the doctor without a card with an insert, and then it gets lost again because there is nowhere to paste it.
without a fever, they just send you to the red zone with a cough!There is a pediatrician there, a queue of 50 people, after standing for 3 hours, spat and left.
The registry is "lame", there are problems with finding and transferring cards to doctors.
In general, the clinic is wonderful, I especially wanted to mention the head of the department of the surgical department Sevryuk R.B. Humane, responsive and professional, a real doctor!
I would also like to mention therapists (general practitioners) from the best side, smart guys!
Hello, I would like to ask you a question.the team that goes to the house on a call.Tell me, shouldn't doctors use shoe covers when entering an apartment?Of course I understand everything.but walking on carpets in street shoes is not at all ethical, if you still believe that small children live in the house.I called my husband's doctor.11.01.22. two women came, went into the room. and ah.after they leave, I observe the picture.the whole carpet was trampled...
I was busy with the housework, I couldn't stand over them right away, but I also have to have a conscience.Please pay attention to your employees and convey this information to them.
I would like to express my great gratitude to the massage therapist Nikolaychik Evgeny! He does his job professionally, is always polite and attentive to the patient. I recommend those who need a massage to contact him! Thank you for your work, Evgeny!
Clear and well-coordinated work of the team, especially in pondemia. It is important that when your health is bad, they will help you and listen to you. Thank you very much, you are very important and very much needed by everyone right now!
One big disadvantage is queues, queues, queues... As it is, everything is normal. An ordinary polyclinic, doctors are different, there are good, conscientious, sensitive, there are not so many... A few years ago, an old ultrasound technician openly groped during an ultrasound, I no longer go to the clinic for an ultrasound. The surgeons are good, the cardiologist is indifferent and rude, the therapists, depending on the mood, the girls in the physiotherapy room are polite, the physical therapy is also a good specialist... The reception is slowing down and has always slowed down, my card has been lost three times already... Fluorography is always done with such a face, as if you are distracting them from work, there is a good doctor in the pre-medical office, attentive and sociable...
I've been sitting for over an hour. All the doctors are at the meeting. There is no reception
It's not up to the doctors. Global problems are more important than any sufferers. There are probably a lot of problems. The second hour has gone.