I have been in the dispensary not so long ago, but I want to say that the registrars and the doctor O. Dudchenko are working first-class. I came to the dispensary in March 2025 with my thyroid gland removed and a lot of problems. The polyclinic at my place of residence didn't really want to deal with me, and they told me that I could be monitored by them. I got through the first time. They listened to me and made an appointment. I had an appointment with Dudchen's doctor. They told me everything, explained it, helped me sort out the problems, and gave me recommendations. Now I am being observed by them and I am very happy. Thank you so much to everyone!!!
It is never possible to get through.
"You are in queue number 7. The waiting time is 20 minutes."
Seriously???
The hotline phone is not being picked up. The chief physician (secretary) does not raise, the deputy doctor of the medical unit does not raise.
Do you even work there?
The reception desk doesn't pick up the phone.There are still 20 minutes until the end of the working day, and all these 20 minutes I hear your queue number on the phone. The waiting time is 3 minutes.I'm calling from my mobile.As a result, the phone was never picked up.What a mockery!!!Check the work of the registrars!
Terrible service. During the de-bureaucratization, a lot of fuss was made, there were several people at the reception, but only one worked, the rest were just scratching their tongues. They don't want to do anything until you have a fight.,
Why do you need a phone? If you still can't get through!Not on the landline, not on the mobile. And if you do, the answering machine answers. Wasted time. And there is no online recording site!
It is a pity that the endocrinologists of the dispensary do not raise the level of their knowledge.I did an elastography of the thyroid gland.I turned to the doctors, who looked at me with wide-open eyes.I turned to the head of Koval, who said that according to the protocol they are not supposed to know how to decipher the result of the examination.Very sorry.
I never write bad reviews, but here I am in shock, I am registered at this dispensary, I take hormones and not alone, prolactin has been greatly increased for several years, the doctor increased the dose of the hormone, began to take this dose, as I felt that the condition was getting worse and worse. I passed the analysis, the result came that prolactin fell so much, went beyond the limits of values, calling the dispensary, telling my situation, is it possible to come to any doctor for a consultation today, at least to find out how to proceed with taking pills, what to do, take them or cancel them urgently, I was rudely answered, what are you Can't you hear, there's no record! People have different situations, we do not have the right to cancel or prescribe medications for ourselves!!!and the doctor's appointment is only in a week and a half.It turns out that you can tolerate your condition, silently continue to take or not take pills and wait for deterioration, in general, if a person becomes ill due to an incorrect dose of the drug and you will need to at least find out whether to take them or not, you will simply be refused admission! PS (the condition is really terrible, without exaggeration)
I have been registered in this dispensary for many years, so I will tell everyone from the height of my experience! The dispensary is cool!!! I'm from the far periphery of the region, so sometimes the bus was late and everything happened over the years, but they always understood me, got into the situation, did everything possible to make everything top notch. Of course, I haven't visited all the doctors here. Only endocrinologists (almost all) and ultrasound specialists, a laboratory, but all were at the highest level! The receptionists are also the sweetest girls! So get your hands off Dudchenko and the others! Look for the reasons in yourself, most likely. Now it's not about people. The prices here are the lowest, and any services are the fastest and most accurate. It's very difficult to get through, yes! But it's possible! I always get through! Just call, be sure to continuously, so as not to miss an empty line until you get through. And think for a minute about the flow of people to this hospital and how its employees feel! Understand them, thank them from the bottom of your heart, smile at them, talk like a human being, as I have been doing for years, and I think everything will change. What you send to the universe is returned to you, remember that! That's all. I just had a mental impulse to speak out, as I touched on people's negativity. Of course, everything happens to everyone, but I've been very happy with this institution for years, so I can't help but stand up. Peace, love and joy to all! ☺🤗
They record the time you arrive at and you wait for more than you should, and the doctor stands at this time in the registry office climbing on the phone (Dudchenko O. M.) another unpleasant situation.. We were traveling from far away , the recording was at 14:00 , we arrived and were informed by a doctor on sick leave 🤕 21st century can't I call to inform ?
For the first time with the child we found ourselves in this mountain dispensary, and even at the doctor Krutko I.V. She allocated a minute of her time for the appointment between conversations on her mobile phone. I agreed to screw in an implant for a friend as soon as possible in a week! I didn't even ask for a glucose test, apparently glucose doesn't matter to an endocrinologist! The child was first diagnosed with diffuse endemic goiter. The doctor didn't say anything about it, just said that you need to drink iodine. And she started calling again about the implant... They came out with the feeling that they had disturbed the doctor with their presence... I consider this attitude to the patient and to work in general unacceptable! I intend to contact the hotline for this case!
Not only is it impossible to sign up for the delivery of the main thyroid hormones T3, T4 for a fee for a month, but they also managed to lose the results of paid tests. The eternal crowd of queues and not getting through.
At about 9 a.m., I went to the registry office and wanted to get to an endocrinologist, get tested for shield hormones.the gland and do an ultrasound on a paid basis (i.e. without a referral).. At 10.15 I was already free. Now in order-I made an appointment for a paid appointment in advance by phone, ... the registry drew up a contract, explained how to pay through the M-banking erip- 9.50 rubles.. On the recommendation of the endocrinologist, after the appointment, she returned to the registry and paid for an ultrasound (about 9 rubles) and Tests (about 12 rubles).... Perhaps it was lucky that there were very few people everywhere. The receptionist is polite and friendly staff, literally chewing information. The endocrinologist Kotvich I. N. and the ultrasound doctor, N.L.Benchuk, I can recommend as highly qualified employees of the GOED.
Hello, I want to share my impressions of visiting the dispensary. I completely disagree with the negative reviews, the staff is polite, responsive and tactful. They are in a position and are always ready to help. Thank you very much!!!!
I want this dispensary to check what kind of commission it is or at least pay attention to the reviews 4 doctors have changed, not one can prescribe the right treatment, the question is why should I look for paid doctors for a child with a disability
It is very difficult to get through to the registry (I did not succeed), I also could not register on the website, I had to go in person. The reception was served quickly, politely and without any complaints. They offered a ticket to the doctor the next day, since without a referral, it is paid. Compared with other polyclinics and centers, payment for consultation is two times cheaper (10 rubles instead of 19.7, as, for example, in the RCRM). On the day of the appointment, the doctor who was appointed was on call, but I was accepted at the next office without any problems at the appointed time. Therefore, on the whole, the impression is positive.
I want to express my concern for the ultrasound doctor of Kabanets IA's office, for the inhumane, disrespectful, boorish attitude towards patients, due to the fact that you see they came earlier, despite the fact that no one was near her under the office.And they have a break not from 9.30, but from 9.10 for some reason....
Disgusting attitude towards patients! The rudeness and rudeness of the Deputy Chief Medical Officer is simply amazing! As a specialist with the first qualification category, he can treat a patient with complaints so negligently!!!
The head physician needs to pay attention to the reviews of patients.
The desire to add a couple more numbers to the registry is unrealistic to get through , you have to go to make an appointment . The electronic record is not available.
I got through to the reception without any problems. They wrote it down for those days and the time that she asked for. I was at an appointment with endocrinologist Dudchenko twice, I liked everything. Everything was told and explained.
Please pay attention to the work of the sub-therapist Hulup Elena Anatolyevna. Such doctors should not work in hospitals. Disrespect for patients, aggression, shouting, there is no dialogue in this doctor's office, there is only a monologue of a mentally ill person in raised tones-the most Hulup! All doctors are tired, especially in this terrible year of the pandemic, I bow low to them all, but this is no reason to be a screaming creature with a lack of empathy and professional ethics. This man has one desire - to get rid of all the patients as soon as possible and go home. I will write on and on, such people traumatize, not treat. Very sorry.
There is no electronic record, they do not warn that the doctor is ill, and others cannot even read the medical history, the ratio is zero to sick children
Today I visited a neurologist to make an appointment for osteodensitometry and take a referral to visit a manual therapy room after densitometry. I have been treating osteoporosis for more than 10 years and have been treated by an edocrinologist at the RCRM. This time I was enrolled in densitometry, and I have to come to the chiropractic room after densitometry, and then go to the RCRM again, when I could solve everything in one day, having a referral. Who would think of such a thing, especially during a pandemic?
In general, there are no complaints about doctors.
But it's almost impossible to get through. The registry window shows the sites through which, in theory, you can make an appointment. But they are probably made crookedly. Repeated attempts to register on this site fail.
Disgusting attitude towards patients! The rudeness and rudeness of the Deputy Chief Medical Officer is simply amazing! As a specialist with the first qualification category, he can treat a patient with complaints so negligently!!!
Disgusting attitude. Especially Dr. Dudchenko. The head suggests not to visit the dispensary, but to be observed at the place of residence, instead of teaching doctors how to communicate with patients. Medical ethics and deontology? No, they hadn't heard. And they are unlikely to hear it already.
The worst clinic I've ever seen.
I can't get through this morning, the phone is constantly busy, you can't sign up anywhere, some inadequate people are sitting in this registry. I will file a complaint from above, since they don't understand it any other way!!!
I agree that the staff of the registry rudely communicates with patients, in raised tones. I can understand that this work is hard, everyone has their own claims, but I have been registered for 7 years, and nothing changes, as for selection.
I've been trying to get through for some day now - either the number is not answering, or it's busy.
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Anonymous review
June 15, 2017
06/13/2017 at 09h.10min. I applied to the registry for a coupon, and there was an inadequate, aggressive receptionist at the workplace, shouting angrily. I don't know her name, there was no badge. She's the only one there. Tall, well-fed, with short hair, dark hair.My mood deteriorated and my blood pressure rose, and I left the dispensary completely ill. I will keep silent about the doctor and the nurse. The ethics and culture of behavior and communication of dispensary employees to patients is disgusting. I will write a more extended letter to the Ministry of Health and the presidential administration.
Dear ones, who will be reading this there, it is desirable that it be the head physician. Maybe you forgot the Hippocratic oath in your dispensary, and you were rude to the registry. So here's an interesting detail. Can all dissatisfied sufferers write a letter to the Ministry of Health?
The reception is working terribly, they can't get through, they hang up the phone. There are not enough endocrinologists, but such a big city. The specialists in the laboratory are very good and attentive.
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Anonymous review
February 13, 2018
In this Dispensary, the registry is very bad 1 slow 2 not attentive 3 they treat visitors terribly 4 they write down the wrong days and the wrong doctors in general it's terrible)