Very hospitable and attentive staff, pleasant atmosphere!
The infrastructure is also good: Not too far from touristic areas, and the hotel is located right in front of Starcity outlet
The hotel is good, but not perfect. A strong average man among 5*. Spacious room, comfortable large bed, good breakfasts, there are tables outside in the courtyard. Well-trained staff. There is a swimming pool, sauna, hammam, steam room. Not all the showers worked, the prices for the SPA are higher than in Side. The location is not very good, the historical center is an hour away. It's just right if it's at the Expo. There is public transport nearby, but it is not very convenient. The price / quality seems to be normal, but next time I'll settle closer to the center
The hotel is not in the center, and I believe that guests come for some purpose, for example, to visit a medical center. In this case, it's good to stay here, the location is convenient and there is a shopping center nearby, as well as several shops, restaurants and cafes for every taste and budget. The breakfasts are definitely not top five, and the omelets are modest, which don't look like European ones, but the quality of all the food is good. In the rooms, it is necessary to ensure that the equipment corresponds to the one stated on the website. For example, there were no bathrobes at check-in, I had to call the reception, they brought them, but my colleagues did not put them in the room during the week of their stay. It should be noted that if you leave a small bucket, then everything in the room will always be as it should be and even better.😉
The rooms are clean, but! The kettle in the room was broken, the minibar was empty, the towel hooks in the bathroom were broken, the shower was leaking, and there were no bathrobes. The bed with mattress and pillows are good, the linen is clean. The armchair and the chair are already pretty flooded with drinks and it is not pleasant to sit on them. The air conditioner was not working for heating. It was noisy, but there was no heat coming out of it, and it was +3 degrees at night. The breakfast is hearty, but a modest choice. The greens, namely the arugula, were yellow, apparently already dead. The cups for hot tea and coffee are dirty. The SPA is a big disappointment. The pool is cold. The sauna is cold. The hammam wasn't working, it wasn't turned on. It's time to repair the showers, everything is falling apart there, as well as the wet sauna. The SPA definitely needs urgent repairs. There is a very difficult narrow entrance to the parking lot, be careful. The staff is very pleasant and courteous.
A normal hotel. The only thing I didn't like was the pool situation. They try to do everything so that you book a spa for 250 euros, and if you just want to go to the pool to swim, they create obstacles. Like buy the hats first, but the hat should only be bought from them. I had a brand new shower cap, they wouldn't let me in, they said I needed it for the pool. In general, they create obstacles of all kinds. Well, the water in the pool itself is icy, the sauna is also cold. Otherwise, a normal hotel with good food.
I came with a friend to the clinic of the World for a consultation. Buffet for 4+, I would add fish to the diet, rooms and service for 4, hotel 5+, I would especially like to mention the staff who are peaceful, responsive and polite! In general, the impression of the hotel is pleasant, the next time we visit the clinic we will stay at this hotel.
Good afternoon, everyone! We arrived at the MIRA clinic and were accommodated in this hotel. Excellent friendly staff, you can ask for any question, always responsive. The buffet is varied, the cuisine is for every taste in the restaurant, the prices are reasonable. I recommend it!
Excellent hotel, the payment includes a large swimming pool, two types of steam room, breakfast. The breakfast is varied, and there is a Starbucks branch in the lobby.
The hotel is not bad, but it does not pull at 4 stars. The furniture is already worn out. The room is tired. The service is excellent. They don't speak Russian. The breakfast is not bad. It takes an average hour to get to the center by metro and bus.
A great cozy hotel, spacious rooms, high-quality cleaning, friendly staff. The food is good, the food is delicious. It's a long way to the metro, 40 minutes by taxi to the Bosphorus.
Beautiful, big hotel. The rooms are gorgeous, the bed is huge! The staff is polite, hospitable. Delicious breakfasts, dinner is not a buffet, but it is also delicious, the portions are large.
I visited you this year, I really liked it, and a very good team, and I did not know Turkish and all the staff helped me, next year I will also come to you, THANK YOU VERY MUCH.
Friendly staff, always ready to help, the restaurant at the hotel is very fast and delicious. The rooms are also without flaws, in general, the hotel is top class 👍
It is called 5 stars, but it will not pull up by 5. the water pressure is very low, towels for 3 people were given 2 sets, the staff was very polite, but I did not like the room at all
In general, the time is pleasant. There are professionals at the reception. Room: the linen is good, the mattress and pillows are quite comfortable. The only omission was that the window sash did not press down to the end, so it was a little noisy in the morning. Breakfast- you can choose what you like.
Unfortunately, I can't figure out the price because I was paid for everything. Overall a good hotel, buffet breakfast with a large selection of food. The rooms are clean
The hotel is five stars, in fact 3, breakfasts are very poor, there is practically nothing to choose, the rooms are worn out, the furniture is gnawed in places by "beavers", the water temperature in the shower is set up - it's like a piano, the view from the window onto the road, the audibility is average, near a shopping center
It was dirty at the entrance and in the bathtub and a cockroach in the shower attached a video brrrrrr
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Екатерина Vendetta
Level 15 Local Expert
May 22, 2023
The hotel does not pull in the declared 5 stars. The water in the shower is not regulated, either cold or hot. Flushing in the toilet does not cope with its tasks . The bed linen smelled of perfume from previous tenants upon check-in...so the impression was so - so ...I don't recommend it ... the price-quality ratio is inadequate ...
The worst hotel I've ever seen.
Breakfast sucks.
I come to the room at 9 pm. And they say you can't come in since you're evicted to pay 600 lire per night. The departure is what you would understand at 4 am. I had to pay. They just charge money for nothing. It is better to book in mercury.
There are few English-speaking staff, no one speaks Russian at all, a separate sauna for men and women, the temperature in the hotel is not the most comfortable, it is cool enough, the location is inconvenient, you need to get to the metro by bus or taxi.Of the advantages, only the food in the restaurant.