Gorelektrotransport Kup
77 reviews
December 9, 2024
Igor Vasiliev, the driver of trolleybus number 20, manages the trolleybus perfectly, quickly and accurately, in a word, he is a professional, there are more such drivers.
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1
January 28
Today, trolleybus driver no.2 Kravchenko P.I. performed sudden braking and careless maneuvers. Standing people and children were constantly staggering, almost falling. My mother injured her arm. Terrible driving, the feeling that not people, but "firewood is being transported." Please pay attention to the non-headmaster, send him to the training courses.
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1
January 24
It's a pity that you can't set 0!!! Trolleybus 20 runs as it wants, there was not one in 45 minutes, although according to the order, 2 trolleybuses should have already passed!!! And so it is constantly. Work until 20:00 and you have to stand at the bus stop until 20:55 !!! Sorry, it's not summer outside!!!
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1
April 18
Horror, trolleybus 7. There was a woman driving, I was pregnant, I ran on purpose to make it, barely ran to the door, but she closed them in front of me, turned away, like she didn't see me and drove away!!! It's very sad...
the stop is on Artisan Street, right next to the women's clinic.
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August 29, 2024
Today I arrived in Gomel from Vitebsk with my child. When I got off the bus, the inspectors detained me, I presented the tickets, but they gave me a fine for uncompensated tickets, we asked tired and forgot, but we bought tickets.for which it was possible to solve the issue in a human way.The attitude is terrible, the controllers are both dogs and strive to rip money off people.Vitebsk, you are the best, our people are more understanding. Situations are also different.
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3
3
August 28, 2024
Trolleybus route 24, when making a monevre at the intersection where transport and crossings should pass, saw that there were no cars ahead, made a monevre at high speed, but almost hit people on foot. The guy who was walking in front of him was surprised that a trawl bus touched him with his hand in front of his nose.
It is necessary to deprive such riders of their rights, given that they are not only responsible for people in transport, but also for pedestrians
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December 26, 2024
An absolute violation of labor discipline: controlled trolleybuses run on an individual route, delays of up to 5 minutes are acceptable, but the absence of a route vehicle for 30 minutes is unacceptable. 12/26/24-15 the trolleybus at the Krupskaya stop missed 2 time intervals, people who are more responsible for their work than the management of Gorelektrotransport were late for work, and subsequently will be subject to penalties. Apparently, it is necessary to send an audit-a check of job descriptions and the correct functioning of work processes.
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1
August 20, 2024
19:08:24, trolleybus number 1778 going along route number 3, at 18:03 at the Davydovka stop did not wait for the passenger and defiantly closed the doors in front of his nose and left, although he perfectly saw that the passenger was approaching the trolleybus. Outright rudeness on the part of the driver causes outrage.
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4
February 27, 2024
Hello, I want to complain about the work of the inspectors, today at 8-27 at the motor repair plant stop in Gomel, I went into the 12 trolleybus as usual, sat down, took out a ticket and I see the inspectors came right after me at this stop. As a decent citizen, I wanted to punch a ticket in front of them, although I understand that the camposters should be turned off, I checked they were working, I just decided to slip the ticket as the inspectors ran up to me and started insulting me saying that I was a hare and was already in transport from the previous stop, they wanted to drop me off already. but people started to stand up and tell them that I went with them, in front of their eyes in the transport, I was so not pleased in front of people, what kind of work are the controllers and where are they looking? would they just give anyone a fine and fulfill their plans?! After all this, they got off at the next stop and still continued to talk to each other that the girl had passed like a hare!!!! Three adult puppies and blind , what kind of behavior!????
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5
August 18, 2024
The organization of transport is disgusting, especially on weekends.An example is this morning, Sunday.people are waiting for a trolleybus at the bus stop, and he left as a duty officer.and the nearest transport is only in 30 minutes.a lot of transport does not run according to schedule.
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1
June 22, 2024
The attitude is disgusting, the dispatcher is rude. When asked why the transport is not running, she does not know. Traffic is blocked. The only question is, is traffic open to everyone except for the trolleybuses of the trolleybus fleet numbered 1?. People lose consciousness from the heat while waiting for transport.
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5
1
December 10, 2023
I am convinced once again that the schedule does not correspond to reality. During the period from 18:15 to 18:45, 1 trolleybus arrived, although according to the schedule there should have been 3 already, and then late (18:20; 18:30 and 18:41). Unfortunately, from the east.Military ZIP can be reached by one trolleybus 7 or 7a. Put your schedule in order!!! This is not the first time such a mess has happened!!!
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6
May 31, 2023
I am completely satisfied with the work of the trolleybus fleet. I do not understand the dissatisfied squeals, they say they did not sell the coupon, the trolleybus did not arrive, the guard. no matter how much I drive around the city, everything is always on time and on schedule, the driver sells coupons. there are force majeure, trolleybus breakdown, line breakage, but extremely rarely and always treat this with understanding. well, about coupons: of course, if a miracle tries to buy one coupon for 50 rubles, and the driver is obliged to calculate the change, and then this miracle climbs into the cabin while driving, they say, they did not give 17 kopecks, then I would send such a miracle away in the driver's seat. in general, at the legislative level, it is necessary to prohibit drivers from selling coupons. the driver's task is to transport passengers safely, and the passengers' task is to think in advance about buying a ticket, and not whine that "hoity-toity, tickets are not placed on our desk, but we have to do a hundred." or set the cost of the driver's ticket, for example, in the amount of 5 rubles, then maybe passengers would start thinking in advance.
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3
8
December 18, 2024
Today, on 18.12, trolleybus 26 did not arrive at 7:11 a.m. the Greenhouse stop, there was no replacement.
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2
November 12, 2024
You're sick of missing flights. Transport does not arrive at the specified time and this is not the first time!
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1
March 17
The trolleybus and the park are morally dead!!! Flight number 2790 3. The roof is leaking in it!!!
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January 6, 2023
06.01.2023, on her way from the children's polyclinic No. 6 with her 5-year-old child, at the stop factory "March 8", where there is no kiosk selling travel coupons, she entered the trolleybus No. 16 through the middle door. The trolleybus started at the moment when I put the child on the seat and I did not have time to buy a ticket. I went to the driver's window and at the next stop knocked on his window to buy a ticket, but he did not open it and pointed to the inspectors standing behind me, who entered the trolleybus at that moment. I was asked to pay the fine, I explained the situation and refused. I was forced to get off the trolleybus and get into an official car. At the same time, the people in the trolleybus and the driver confirmed that I had stopped at the previous stop and asked to be left alone. In the official car, the employee Belaya N.N. took a long time to draw up a protocol and rewrote it several times due to negligence. The child became hysterical and had a fever, which I repeatedly told Belaya N.N. My mother, while at home, called the director at trolleybus park No. 1 and asked tearfully to let us go, but he refused.
The other supervisors entered and exited the official car several times and at the same time roughly pushed my child. We were released at 9.58 a.m.
I ask you to punish the employees of trolleybus park No. 1 and the director for rough treatment and negligence. Get them to apologize. I ask you to cancel the protocol and the fine.
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11
January 4, 2023
If it were possible to put zero stars, I would do so. Every morning, I'm going to work, coming to the 7.05 stop, where I usually wait for trolleybus number 20, which should be at 7.09, it's not there, I think it's not so scary, because the next one is at 7.13, but it's not there either, I think then 7.20, history repeated itself, 7.26 the same situation. I'm starting to panic, because I don't want to get paid by my superiors for being late. Moreover, this is not the first time such a situation has occurred, I have been on such a swing for more than a month. The worst thing is that after a hard day you go to the bus stop where the trolleybus should be at 22.27 and it just doesn't arrive, it doesn't arrive at 22.45. As a result, you just sit at the bus stop for more than an hour.
I ask you to sort out this situation, and I am also waiting for a reply to the mail.
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8
November 6, 2023
The driver of the trolleybus 1787 Kalashnikov from the stop,, Melnikov meadow to the stop factory Spartak did not open the window and did not fly the passenger, this made a setup in front of the controllers. They'll probably give him a bonus for that.
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July 14, 2023
female drivers are something, there are 4 trolleybuses at the final 15 of the route in Volotov (each has a female driver) and there has been no movement for 40 minutes, considering that according to the schedule they should have started moving TWICE already!!! once again I am convinced that women cannot be trusted with even such a simple job…
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2
November 21, 2022
On November 17, I leave a review (read below) that in the morning there is a large interval of 12 trolleybuses - In particular, the Heroes of the underground 8:45, and the next one is only at 9:28.
ON NOVEMBER 18, AT 9:28, THIS TROLLEYBUS DOES NOT COME EITHER. And today, on 11/21/12, the schedule was further reduced. Now either go at 8:36 or in (1 hour 8 minutes) at 9:44. Is this the kind of feedback you should have received on the complaint? How do I get to work in the morning? The offer that came from the hotline "walk 2 stops to the Stadium" has now become a reality, because now there are no other options at all. Everything is for people! Thanks!
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4
October 23, 2022
Complaint and review of the work of the control and audit service of land and urban transport on trolleybus route No. 8, Gomel city.
On 10/22/2022, at about 15.15, I boarded trolleybus No. 8 at the stop "Commercial equipment" (corner of the intersection of B. Khmelnitsky and Barykin streets). Entering the trolleybus cabin, I punched the ticket, drove one stop to the October cinema. The controllers entered the Cinema October bus stop. I presented the ticket. I was told that the ticket did not match the punching holes, and I was asked to leave the cabin to draw up a protocol. I was confused. There were no more than 6-8 passengers in the trolleybus cabin. A group of young people were sitting in the immediate vicinity of the composter, where I was punching a ticket. The composter went off very loudly. Most likely, I was remembered and people would be able to confirm my words. But I was persistently and rudely literally pushed out of the salon by the sleeve, not wanting to listen to anything and delve into any arguments. In addition, the trolleybus driver leaned out of her cab into the cabin - she began to shout, threatening to draw up another protocol for the delay of transport. She screamed that she would call the police now, that I would not let her finish the last flight and that I should immediately get off the trolleybus. The whole situation in the cabin took no more than 1-2 minutes in time. Given the small number of passengers and the fact that I was standing in front of the door at the composter, the traffic delay was not provoked. Quite a bit of understanding and respect on the part of the control and audit service would not have allowed to bring the situation to the described absurdity, and people would have been able to confirm that I really punched the ticket, because I was standing right in the center of all the passengers in the cabin and punched the ticket in front of their eyes a minute ago in time. Out of confusion, not understanding what to do, I went outside. Coming out, I stumbled, twisted my leg. I did not immediately attach importance to this, but at home I discovered that I had stumbled seriously – I tore my boot – there was a material rupture in the place of the fold of the golish on the heel part. On the street, at the bus stop, the inspectors behaved in an unprecedented way - they pushed me with their hands, did not want to listen to anything, they insisted that the ticket did not correspond to the punching holes. And I was sure for sure that this was the ticket that I punched in the trolleybus, from which I was taken out by threats and public humiliation. Moreover, this coupon was additionally checked by me for integrity before penetration – I always do this whenever I am in urban land transport and I am going to compress the coupon, taking into account my imperfect eyesight and life experience. On the street, I asked to be allowed to sit on a bench at the bus stop, explaining that I was dizzy, and I felt bad – the controllers immediately refused, pushed me in the chest with their hands, demanded to get on their bus. They said that a police squad had been called, and he was already on his way. I stayed at the bus stop to wait for the police. As it turned out, I was deceived. The inspectors did not call the police and did not intend to do so. I called the police myself. I asked the phone of two young people at the bus stop to call 102, apologized, briefly explained the situation. I left my phone at home, as well as all the documents, because I planned to go only to the Optics, by prior arrangement. The controllers began shouting at the whole stop so that as many people as possible could hear, so that they would not give me a phone and what right do I have to ask for a phone from strangers to call the police. They behaved simply disgusting, professionally inadequate, humiliating and intimidating. It was very embarrassing, insulting from such an unceremoniously boorish attitude and complete helplessness. I apologize for such vulgar and rude specifics, but I do not know and cannot find other words that would describe my vision of the situation. After spending half an hour at the bus stop and not waiting for the police, I decided to go to the nearest police station myself to write a statement and ask for help and protection in view of the current situation. The whole situation described above took me three hours of time, I paid with torn boots, my shame and humiliation. It is very insulting and unpleasant, because I honestly punched the ticket. At the moment of penetration, I specifically checked that the ticket was intact. When I punched it, I put the ticket in a special wallet, where I had another ticket that had not been punched for the return trip. I showed all this to the supervisors.
Why should I pay a fine? For his honesty and law-abiding, for the fact that the punched ticket suddenly turned out to be allegedly not so punched a minute later? It is very unpleasant and outrageous.
This is the second situation in my life when I come across the work of the audit service in such a disrespectful and rude way. The first one happened about ten years ago, right after the New Year, about January 2-3. I rode in the morning in a trolleybus, also almost empty, to take an exam at work. I went to the kiosk beforehand and bought travel coupons. The inspectors came in, I couldn't find the ticket quickly, I got worried. I was also roughly escorted out of the transport, intimidated and insulted. Since it was the weekend and I could not warn anyone at work about my possible delay, for fear of being late for the state exam and not wanting to listen to insults addressed to myself and the address of the entire educational system of the country in my person, I asked to issue a fine and not detain. I had my passport with me, and this helped to facilitate the procedure and avoid wasting time. I found the ticket when I came to work. Lost in thought and lost in my thoughts, I did not notice how I twisted it into a tube and left it in a glove - probably in order to immediately present it at control. The death of a colleague, personal experiences, may have provoked my lack of concentration and thoughtfulness that day. The memory of that incident has not left me to this day. Therefore, when entering the transport, I always punch the ticket first and carefully remember where I put it, and even sometimes out of fear I double-check whether the punched ticket is in place. That first time left a mark on all subsequent years, when they insulted and shamed her so that she would remember and not forget.
What should I do in this situation? When I know for sure that I entered the trolleybus, took out a whole ticket, double-checked that it was really whole, punched it, and after a minute of time, according to the inspectors, the ticket that had just been punched turned out not to be what it needed. There are different situations in transport – sometimes the composter does not work well or it is not fully functional – it does not allow the ticket to be completely inserted into the working cavity, it jams, and the transport shakes, and you have already pressed the button. It happens that the driver turns sharply or brakes at the moment of composting the ticket. As a result, you lose your balance, and the coupon pops out of the device or your hand twitches and the coupon breaks through at random, not quite clearly.
In our country, in our city, there should not be such an attitude towards people. In any situation, people should remain human, behave like human beings, delve into the situation, show flexibility, loyalty and professional wisdom.
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1
June 17, 2023
It's terribly simple, how long can your drivers be late or not arrive on time? Can I find out the receipts for fines from work or send you a taxi, will you pay for them or will you finally figure out your drivers and schedule???????🤬
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1
May 26, 2023
I would like to draw the leadership of the city's Gorelpktrotransport to the work of some drivers... So today, on May 26, 2023, the driver of the tr.route 8 did not want to treat the passenger in the interval from the stop "k-tr October" to the next stop, at which the controllers entered. An elderly woman stood near the driver's window and waited for her to stop moving, open the window and fly around her (because there are no kiosks selling travel tickets at these stops) But before the female driver sold the ticket, (and the controllers were already standing behind the elderly passenger!) she was so rude to this elderly woman! that it is impossible to pass by this case in any way! At the same time, there were only five people in the trolleybus! Unfortunately, the female driver did not even have a badge, but they only managed to take a photo after exiting the route 8 transport with the car's tail number. Is it possible to replenish the organization's budget with fines by such immoral actions of some drivers??
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5
1
June 30, 2024
Thanks a lot to the drivers for the air conditioners turned on in the trolleybuses of route 24.
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1
April 4, 2024
What's going on with trolleybus number 10? Today it took 45 minutes, how to get to work and home from work? The schedule is constantly disrupted..
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2
April 19, 2022
04/19/2022 By treleybus 14, which drove up to the Molodezhnaya stop on 7.08, I entered, tried to use the PAY-to-pay application, it did not work (it is not clear for what reason), I made a second attempt and again failed, then I took out the money and went to the driver, since he was on the rest. Sunny, I closed the door so as not to distract the driver, I waited until the rest. Engineering College, he refused to sell me a coupon (did he have the right not to sell a coupon?). As an accomplice, I was detained by the inspectors, to whom I could not prove, because the driver played along with them, although the driver understood perfectly well how I tried to pay the fare. Just for such behavior of the driver and supervisors, I will call the regional executive committee, find out the typical behavior of the trolleybus driver and supervisors.
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7
1
January 7, 2024
Please tell me when the drivers will start turning on the stoves in the cabin.It's minus 2 in the trolleybus cabin. But the driver's cabin is warm.figure it out
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1
August 7, 2024
Today, at 5.53 a.m., the 16th trolleybus did not arrive, who will compensate for being late for work?
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1
February 7, 2023
Hello, I would like to clarify when the trolleybus 7a will travel according to the schedule...it is not realistic to wait for a bus park at the bus stop ...it is impossible to leave after work..He is not here at 19.58 or 20.17...and so it is every other day...
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3
January 28, 2022
The one who draws up and regulates routes does not know how to approach this issue efficiently and wisely. Very sorry. Thousands of people in the city with frayed nerves are personally because of you. How can it be that in 25 minutes while I was standing at the bus stop, 5 trolleybuses of route 7 passed and only one unfortunate two. While there was no bus 20 running along Oktyabrya Avenue at that time either, are you out of your mind? There is a lot of transport on the Lyubensky m-n, but is October Avenue a village?
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1
June 4, 2022
10the trolleybus stopped traveling at all after the closure of the bridge on Selmashe ...5 pieces are worth of chillies on self-propelled and on Savetskaya once every 30 minutes and then if you're lucky.In general, it's impossible to get to work...and the trolleybuses that are supposed to travel along Savetskaya stop at self-propelled ones and go about their business, smoke, get cigarettes and in the end everyone is late anyway...it's a nightmare, it's just not possible to get from Selmash normally, you see all dozens at lunch at 9.55am
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4
March 5, 2022
It has not been possible to ride trolleybuses lately. Horror and nightmare. Yesterday I was driving on route 15 for about 17 hours, just a nightmare snake game. Not only did he start from the bus stop so that everyone who was standing at the beginning was in the middle, so he also swerved along the lane and moved from one lane to another, and this is on Sovetskaya street. Maybe it is necessary to train longer or check better in terms of the psyche. Equip trolleybuses with seat belts. Laces do not help. Every minute the gas brake is terrible
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2
August 2, 2022
Trolleybuses 10 drive disgustingly, not according to schedule. When he gets to the bus stop, College announces that he is going to the KYC. What's that supposed to mean? I called the trolleybus fleet - they replied that he answered according to the standards. I ask the management to take this into account and not to inconvenience passengers.
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1
July 9, 2021
Route No. 4 has been turning for more than a month after the stop on March 8 and goes along Polesskaya to Selmash. On some trolleybuses there is an additional sign "Goes along Polesskaya" and everything is clear, but not at all. I boarded a trolleybus at this stop on July 8 at 7-30 without such an addition (the driver also did not announce anything) and two more women got on with me - we all believed that "according to the Soviet system"... We went out on Rogachevskaya Street. Trolleybus No. 1709, driver Abrosimov. The route has been changed for more than a month, but the order with information on the movement of the trolleybus has not been restored. I fell for this in June, when I was driving from B.Khmelnitsky Street to Sovetskaya Street on route No. 12. I got to the Self-propelled combines and people came out with me, just like me, perplexed: "and how about the Soviet one ?" Already there at the terminal, the driver replied that everything was FINAL. Our service is normal... - it is very difficult to print a sign and hang it on the windshield of the cabin.
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1
February 6, 2022
On February 6, I have been standing at the military enlistment office stop for 40 minutes! Not a single trolleybus, although according to the schedule it should have already passed 3! Everything is beautiful in the schedule, every 15 minutes, in fact they just don't come, and so constantly! Why am I buying a travel card from you? So that you can take a taxi later? Bring the schedule in accordance with the progress of transport!!
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6
1
April 21, 2022
I can't figure out what always happens to the 10 trolleybus? It's impossible to get to this fucking village. One minute he's coming, the next he's gone for half an hour. You stand like a homeless cat, you wait in the rain at 16 minutes, and he arrives at 35, and this is not the first time. Everything is indicated correctly on all schedules, so this is a problem for drivers.
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4
1
September 20, 2021
09/20/2021 I was driving from the terminal stop "solnechnaya" on route 25 of the trolleys, time 6-07. The driver didn't have change from five and a ruble. Neither did he give me the change of 25 kopecks at the Kirov Plant bus stop, although he sold coupons. The driver, if the plate is correct, is Sverdlov Yuri Vladimirovich, but this is not accurate. It doesn't look like it. It is necessary to regulate such issues somehow. Why does the driver leave for a flight without an elementary trifle? Why should I give money?I'm not the only one in this situation.
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3
November 18, 2022
I stood at the bus stop from 11:32 to 12:10 , not a single trolleybus passed, the first snow , cold, during this time there should be 3 trolleybuses on route 8. There is zero work .
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4
June 13, 2021
I want to contact the administration. How can you send a trolleybus from a trolleybus fleet without money ? " they told me there was no change " with 5 rubles and 2 tolonchik. He said "get out." I don't care, because I didn't refuse to pay. This is a violation of consumer rights. And go to the end point. You are doing well to reduce trolleybuses . And the quality has been lost. I had to get out and wait for another transport. For a moment, which was 20 minutes later.
Flight number 1836, traleibus 20. But I won 't tell the driver's name, because the nameplate is empty and no one has served us .
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4
2
March 27, 2022
03/27/2022 at 10:35 a.m., trolleybus 1848 stopped at the ZSK stop and the driver apparently left for lunch for 30 minutes. Without even notifying the full cabin of passengers about it beforehand. Many could be in a hurry to work or on their own business. Terrible attitude towards people.
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February 27, 2023
Not only does trolleybus number 26 run once an hour, it does not run according to schedule, but always with a "BIG" delay.What kind of work is this?
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2
April 27, 2021
I want to write a negative review about the driver (woman) of the trolleybus route 15, By some chance, I had the opportunity to get on this trolleybus on 04/27.21. at 07.13 I did not have a minTalonchik (I usually ride a bus pass).I had to buy from the driver.After paying 20 rubles, there was no tinier, I was given change, which I did not recalculate immediately, but somehow it seemed like there was not enough change (5 rubles in a paper bill + 1 for 2p + 7 for 1p + 25kop-I recalculated this already upon arrival home)
.To my question, I gave you 20 rubles, there was a boorish answer "no bigger, that's right."I was even confused by this answer and went without counting.When I got home, I counted the change without going anywhere.I gave 5 rubles .(payment in a taxi).Out of 20 r - 14 change, r 25 cop .Yes, my joint, of course.But with such an attitude in return, you will forget everything.Passengers, be careful, count the money without leaving the driver.And the driver will learn to treat people more respectfully, not rudely.After all, a woman, and even driving.I will not write the trolleybus number, let it be on the conscience of this driver.
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3
January 7, 2022
The driver of trolleybus number 5 is at work in a dirty and inappropriate way. Moreover, he does not even turn his head at passengers who want to buy a ticket! And when he gets a knock, he knocks on his window in response!!! He looks like a madman! I got on this trolleybus today 07.01.2022 at 09.41 at the stop of the 2nd school.
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4
1
August 21, 2021
08/21/2021 when purchasing a ticket in the trolleybus 7 at approximately 21:30 number 2838, the driver (female) strongly jerked her hand, was rude, opened the doors, went into the cabin of the trolleybus (was without a mask) at the time of photo fixation of the badge, she began to pull me to touch my property (mobile phone) it was obvious that the driver was in an inadequate condition
From this, the question to the management of the trolleybus fleet is When will rudeness on the part of drivers stop??????
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1
September 2, 2024
The best transport in the city!
It's definitely not public
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2
January 12
Well done
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June 23, 2021
11 55 I got into the 7a trolleybus garage number 2811, stood with the child near the driver's window, counted the tickets for the passage..
She said step back and don't make extraneous sounds to the driver and it sounded rude and raised tone ...
It's always the way people stand next to the driver where payment is normal everywhere, but everyone interfered with her!!! A bus driver was driving nearby, she yelled at him, horror...
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1
August 30, 2021
Hello! I would like to express my deep gratitude to Nikita Sergeevich Menshikov, the driver of trolleybus number 5, who showed vigilance and attention today on 0830-2021 when a child left his phone in transport. I immediately got in touch and helped return it to its owners. Thank you very much)))
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3
October 8, 2021
Hello!I leave a review about route 4 and 11b.It's not the first time I'm late for work and the child is going to school.Since there is one schedule in the timetable at stops and on the Internet, but the drivers probably have a different schedule!Sometimes he doesn't come at all, then he's 20 minutes late.
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